Myob | Consulting Services Manager | Melbourne
vor 1 Monat
Full time
Hi
And thanks for stopping by
We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand
As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.
We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
ABOUT THE ROLE
Join us as a Consulting Services Manager and lead our team that implements our business management platform as well as provide value add services to our customers once they are live.
This role will drive customer success and adoption of our platforms through exceptional services associated with onboarding, product utilisation, migration, customisation, and integrations, including third-party solutions.
This role offers a unique opportunity to shape and elevate our service delivery and customer satisfaction.
RESPONSIBILITIES
Develop campaigns and drive services sales with the Sales and Customer Success teams to achieve sales targets.
Ensure quality scoping and contracting in the sales phase, setting adequate expectations for successful implementation.
Develop and build hard-working teams, managing capacity to demand, including balancing permanent employees and external contractors, and drive cross team and cross functional collaboration.
Transition the consulting services team in alignment with the company vision.
Achieve key targets including revenue, margin, billable utilisation, team engagement, and customer satisfaction.
Control financial performance and forecasting, ensuring predictability and competitiveness in the market.
Ensure quality and satisfaction targets are met or exceeded in customer solution design and delivery.
Coach and mentor your team, focusing on performance, competence and career development.
Enhance customer experience through team development and training.
Provide leadership and support to key business initiatives.
REQUIREMENTS
Proven experience in building and managing consulting services within the ERP and Enterprise business software sector.
Demonstrated ability to lead and inspire teams to achieve impactful results.
Exceptional ability to drive customer success and adoption of technology platforms.
Demonstrated competence in financial management, including budget development and control.
Strong project management and governance experience.
Strong communication skills, capable of setting and managing customer expectations successfully.
Ability to implement continuous improvement objectives and maintain high standards of work quality.
Our Culture & Benefits
Our values have stood the test of time.
If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
Do your best work in a flexible work environment, right down to financial assistance to set up your home office...it's called Flexperience, and it's designed by you and your team
Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more
Communities built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution
Access to best-in-class discounts and vouchers from leading retailers, and a lot more.
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
MYOB are an equal opportunity employer and we champion diversity.
Don't meet every single requirement of this role?
Still apply
Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.
At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo.
Moving to 'Culture Add' means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB.
So, if you're excited about this role, or about MYOB, we'd still love to hear from you
#J-18808-Ljbffr
-
Consulting Services Manager
vor 2 Monaten
Melbourne, Österreich Myob VollzeitFull timeHi!And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Myob | Consulting Services Manager | Melbourne
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitTo liberate accountants by halving the time you spend on compliance and admin.Strategy and analysis Full-time Hybrid | Melbourne, VIC, Australia Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.MYOB (meaning mind your own business) isan Australian...
-
Consulting Services Manager
vor 1 Monat
Melbourne, Österreich Myob Group Limited VollzeitHi! And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Consulting Services Manager
vor 1 Monat
Melbourne, Österreich Myob Group Limited VollzeitHi! And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Financial Services Onboarding Specialist
vor 4 Monaten
Melbourne, Österreich Myob VollzeitThis is a Financial Services Onboarding Specialist role with one of the leading companies in AU right now 🔥 -- Myob -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Myob 🧐🧐**About the Team** This is a team that needs no introduction because customers drive...
-
Myob | Customer Enterprise
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitCustomer Enterprise & Solution Architect To liberate accountants by halving the time you spend on compliance and admin.Software engineering Full-time Hybrid | Melbourne, VIC, Australia Senior · A role for someone with advanced knowledge and skills.May involve mentoring, leading others or specialisation.Typically at least 5 years of experience.MYOB (meaning...
-
Sales Associate
vor 1 Monat
Melbourne, Österreich Myob Group Limited VollzeitHi! And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Customer Support Representative
vor 2 Stunden
Melbourne, Österreich Myob VollzeitHi!And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start,...
-
Myob | Developer
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitTo liberate accountants by halving the time you spend on compliance and admin.Software engineering Full-time Hybrid | Melbourne, VIC, Australia Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.MYOB (meaning mind your own business) is an Australian...
-
Customer Enterprise
vor 4 Monaten
Melbourne, Österreich Myob VollzeitThis is a Customer Enterprise & Solution Architect role with one of the leading companies in AU right now 🔥 -- Myob -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Myob 🧐🧐**About the Team** This is a team that needs no introduction because customers drive...
-
Myob | Engineering Manager
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitWere MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup , our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...
-
Finance Operations Manager
vor 1 Monat
Melbourne, Österreich Myob VollzeitThis is a Finance Operations Manager role with one of the leading companies in AU right now 🔥 -- Myob -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Myob 🧐🧐**About the Team** Overflowing with expertise, Group Services keeps MYOB highly tuned and up and...
-
Engineering Manager
vor 4 Wochen
Melbourne, Österreich Myob VollzeitWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...
-
Melbourne, Österreich Tideri Jobbörse VollzeitHi!And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start,...
-
Myob Group Limited | Delivery Manager
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...
-
Commercial Finance Analyst
vor 1 Monat
Melbourne, Österreich Myob VollzeitAdd expected salary to your profile for insightsWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the...
-
Engineering Manager
vor 4 Wochen
Melbourne, Österreich Myob VollzeitWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...
-
Senior Quality Analyst
vor 1 Monat
Melbourne, Österreich Myob VollzeitThis is a Senior Quality Analyst role with one of the leading companies in AU right now 🔥 -- Myob -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Myob 🧐🧐**About the Team** Our Tech team are true heroes. They’ve taken our legacy success and transformed it...
-
Engineering Manager
vor 2 Monaten
Melbourne, Österreich Myob VollzeitWere MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...
-
Delivery Manager
vor 3 Wochen
Melbourne, Österreich Myob Group Limited VollzeitWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand!As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...
