Casual Customer Service Officer – Car Rental

vor 23 Stunden


Melbourne, Österreich Buscojobs Vollzeit

Casual Customer Service Officer – Car RentalOnly for registered members
AUD 80,000 - 100,000
Everything FleetEagle Farm, Brisbane QLDEverything Fleet (a new division of Jonday Holdings) is an Australian owned and operated company that has been supplying vehicles to some of the biggest companies within the gas/oil, mining, construction, film, and sporting industries for over 30 years.
Our services include subscription, leasing, and rental hire and cover everything in-between from smash repairs to mechanical services.
With a focus on supplying customized vehicle solutions to our clients, we stand by our heritage of delivering innovation with the highest quality service standards.
We value people who are eager to learn, are enthusiastic, and who want to have a little fun along the way
About the Role Reporting to the Branch Manager, we are looking for 2 x Customer Service superstars to work in our newly opened Branch at Eagle Farm (off-site location for Brisbane Airport), where you will provide both face-to-face and over-the-phone customer service and reservation support ensuring that every interaction with the customer is first class.
This role will see you working on a casual basis, approx 3 days per week (21 hours) on a rotating roster across Monday – Sunday 7am – 6pm with flexibility to work extended hours if required, as well as public holidays.
You will also need flexibility to provide cover, from time to time, at our Woodridge Branch.
The successful candidate MUST have experience in the Car Rental / Vehicle Subscription industry, have a pro-active, can-do attitude where no task is too big or too small, and be able to step up to the challenge of working autonomously as well as part of a team, whilst ensuring that the office and the car yard are always maintained to an exceptional standard.
Key Responsibilities: Meet and greet customers providing best-in-class serviceComplete subscription and/or rental agreements in a timely and accurate mannerValidate customers' documents such as Driver's LicenseSell/upsell over the counter subscription and/or rental products i.e., upgrades, insurance cover, GPS, fuelTake credit card payments and accurately update the systemAttend to walk-in customers in a prompt and efficient mannerInspect vehicles prior to and on return of booking to ensure no damageRecord vehicle damage, process incident reports, and action claimsCarry out Vehicle Detailing duties, both inside and out ready for the next customerShuttle Bus Driving – picking up and dropping off customers at the airportAnswer calls and manage reservations for multiple locationsEnsure the right vehicles are on site for each reservationMaintain a high level of customer service, answering calls in a timely manner from general inquiries, extensions of rental or subscription bookings to new reservationsRequired Skills & Experience: Experience in the car/truck rental or subscription industry is a MUSTOutstanding customer service and sales skills both face-to-face and over the phone with the ability to build rapport quicklyCurrent Manual open driver's license with no restrictions and a good driving record is a MUST, with HR, MR, or HC license highly advantageousYour own reliable transport to get to workQLD Drivers Accreditation (or willing to get at own cost prior to start date)Strong computer skills with the ability to quickly learn the point-of-sale softwareAbility to work unsupervised, with a strong work ethic, sense of responsibility, and accountabilityAbility to multitask, be highly organized, with a strong attention to detailExperienced in dealing with customer issues and conflict resolutionTake pride in your work, the office that you work in, and the presentation of the fleet of vehiclesThe successful candidate will be rewarded with a competitive hourly rate, as well as a variety of benefits such as:
Bonuses / performance incentivesReward and recognition programOngoing career development and progression opportunitiesPaid uniformFortnightly payPaid day off for your birthday (after 6 months)The successful candidate must have full work rights in Australia and provide a clean valid police check completed within the last 6 months.
If you are looking for that next opportunity and want to work for an inclusive, diverse, and dynamic National Company that puts its people first, then please apply online attaching your up-to-date resume.
Please note, due to a high volume of applicants, only shortlisted candidates will be contacted.
Your application will include the following questions:
Do you have a current Police Check (National Police Certificate) for employment?Do you have experience using point of sale (POS) software?Which of the following statements best describes your right to work in Australia?Do you own or have regular access to a car?Which of the following Microsoft Office products are you experienced with?Do you have a current Australian driver's license?How many years' experience do you have as a Car Rental Officer?What's your expected hourly rate?Please confirm you are looking for a casual role, approx 3 days p/wk (21 hours) w/flexibility to work additional days/hours as required.
Note: Branch Operating hours – Monday – Sunday 7am – 6pm including public holidays.Please confirm you have or are willing to get prior to start date a QLD Drivers Accreditation.
Please Note this will be at your own costPlease confirm you have your own reliable transport to get to work each dayIf you are looking for that next opportunity and want to work for an inclusive, diverse, and dynamic National Company that puts its people first, then please email us, attaching your up-to-date resume, with a cover letter to
#J-18808-Ljbffr



  • Melbourne, Österreich Buscojobs Vollzeit

    Immediately hiring!We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise.We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.About the Role In this role you will be the face of our...


  • Melbourne, Österreich Buscojobs Vollzeit

    Come and work as a vital member of our Customer & Community Services team here at Mareeba Shire Council, located within an easy one-hour drive from Cairns offering a regional lifestyle with all its benefits in relatively close proximity to Cairns.The Role: Our Customer Service Officers promote a customer-first focus by providing professional customer service...


  • Melbourne, Österreich Buscojobs Vollzeit

    Immediately hiring!We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise.We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.About the Role In this role you will be the face of our...


  • Melbourne, Österreich Asvaus Vollzeit

    Europcar WA is a professional and successful business that offers employees a challenging and enjoyable working environment.We are currently looking to grow our Onslow team by employing a Full Time Fixed Term friendly customer service representative.The successful applicant will be responsible for the daily vehicle preparation process, ensuring vehicles are...


  • Melbourne, Österreich Mynrma Vollzeit

    At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options.Owned by the NRMA Group, our purpose is simple: Go further.Together.We're on a constant journey of improvement, delivering what we proudly call 'SIXT star...


  • Melbourne, Österreich Mynrma Vollzeit

    At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options.Owned by the NRMA Group, our purpose is simple: Go further.Together.We're on a constant journey of improvement, delivering what we proudly call 'SIXT star...


  • Melbourne, Österreich Buscojobs Vollzeit

    If you are a person with a disability and need assistance applying for a job, please submit a request.Summary: Trane in NSW & ACT/Victoria is hiring a Rental Sales Engineer to join our team.In this role, you will be responsible for assisting the Trane office in the development and growth of their temporary solutions in HVAC-R (rental)...


  • Melbourne, Österreich Buscojobs Vollzeit

    Company Description At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options.Owned by the NRMA Group, our purpose is simple: Go further.Together. We're on a constant journey of improvement, delivering what we...

  • Customer Service Officer

    vor 24 Stunden


    Melbourne, Österreich Buscojobs Vollzeit

    Customer Service Officer - Reception (Casual) Provide friendly and efficient service at Fiona Stanley Hospital.Support patients, visitors, and staff with enquiries and information.This is a casual role at $36 per hour with flexible shifts.About Serco Serco is a place where you can grow.Join a team of 12,000+ professionals across APAC and experience a place...

  • Rental Operations Agent

    vor 23 Stunden


    Melbourne, Österreich Sixt Australia - Vic & Sa Vollzeit

    About SIXT Australia SIXT has arrived in Australia.Be part of this exciting new premium brand in Australia.Our vision is to be the best car rental company in Australia, by offering our customers the best service, the best rates and the best experience.SIXT is 100% owned by the NRMA, so our customers can take comfort in knowing they are dealing with one of...


  • Melbourne, Österreich Buscojobs Vollzeit

    Country : AustraliaLocation : LOC7039 : 94 Elizabeth Street, Tighes Hill NSW 2297, AustraliaBuild a career with confidence! We are a global leader in intelligent climate and energy solutions committed to creating solutions that matter for people and our planet for generations to come.From the beginning, we've led in inventing new technologies and entirely...


  • Melbourne, Österreich Mynrma Vollzeit

    Customer Experience Agent/Vehicle DetailerCasualDepartment: Operations Team membersAt SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options.Owned by the NRMA Group, our purpose is simple: Go further.Together.We're...

  • Casual Pool

    vor 24 Stunden


    Melbourne, Österreich Buscojobs Vollzeit

    Dynamic role assisting the Shire's internal & external customersFriendly supportive team environmentCasual poolWe are inviting expressions of interest for Customer Services Officers and Library Officers to join our casual pool providing leave cover for our Customer Relations and Libraries team.Our Customer Service team are based at our Shire Administration...


  • Melbourne, Österreich 3R Truck Service Vollzeit

    We're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing companyIf you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...


  • Melbourne, Österreich Buscojobs Vollzeit

    Immediately hiring!We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise.You'll be an appreciated and valued addition to our team, helping increase satisfaction through interacting with customers and being an exceptional groomer!Casual position available (3-4 days per week)Moranbah Airport basedEntry level...


  • Melbourne, Österreich Maryborough District Health Service Vollzeit

    Casual Administration Assistant We are seeking a Casual Administration Assistant to join our Customer Excellence Team across multiple departments and campuses.This is an excellent opportunity to gain experience across Maryborough District Health Service while upholding excellent customer service.Key responsibilities include: Maintaining accurate patient data...


  • Melbourne, Österreich Avis Budget Group Vollzeit

    Immediately hiring!Unhappy in your ride-hailing or delivery driver gig?We're now seeking responsible people, like you, to join our growing enterprise.Become a member of our Avis Budget Group team where you'll be an appreciated and valued addition!About the Role You will drive our vehicles around our airport lots, depending on the location, from customer...

  • Truck Rental Clerk

    vor 1 Tag


    Melbourne, Österreich Buscojobs Vollzeit

    Truck Rental Clerk Posted on: December 19, 2024Employer: Bulk Buy Mart - InnisfailLocation: Innisfail, ABSalary: $18.00 to $29.00 / hour (to be negotiated) / 30 to 40 hours per weekTerms of Employment: Permanent employment, Full timeStart Date: As soon as possibleVacancies: 2 vacanciesOverviewLanguages: EnglishEducationSecondary (high) school graduation...


  • Melbourne, Österreich Buscojobs Vollzeit

    MRAEL are currently seeking a Casual Frontline Service Officer - Library Assistant to join Isaac Regional Council in Moranbah.Reporting to the community hubs area leader, the Frontline Service Officers are responsible for providing efficient and courteous services to the community through the delivery of customer and library focused functions through...


  • Melbourne, Österreich Buscojobs Vollzeit

    Immediately hiring!We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise.You'll be an appreciated and valued addition to our team, helping increase satisfaction through interacting with customers and being an exceptional groomer!About the Role You'll be involved in all aspects of our business!In this...