Application Support Analyst
vor 1 Monat
Apply now Job no: 504395 Work type: Ongoing Full Time Location: Various Categories: IT/Technology About The ABC The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories.
With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.
About the Role: Proactively monitor and support corporate application systems to meet agreed service levels by resolving incidents, performing application maintenance and actioning user requests providing an effective second-level application support service to ABC business stakeholders.Key Accountabilities: Under limited direction, carry out generally complex technical work and maintain operational support of business applications to agreed service levels.Liaise and coordinate with IT teams, business and application vendors ensuring the ongoing support, maintenance, upgrades and resolution of technical and operational issues to agreed service levels.Troubleshoot complex second level application support incidents and problems, providing workarounds where applicable for efficient resolution.Contribute to minor capital project assignments as required and participate in or undertake project work as assigned.Undertake the enhancement and testing of applications in accordance with application development standards.Monitor for problem trends within the systems, including system performance; and implement pre-emptive monitoring strategies.Review and manage application software patches and upgrades proactively to ensure technical compliance.Prepare and maintain technical documentation including system documentation, operational procedures and processes.Special Requirement - Willingness and ability to work outside of rostered hours in compliance with an On-call / Overtime arrangement as stated in the Enterprise Agreement, as required.About You: Relevant tertiary qualifications or equivalent skills, knowledge and experience in a computing related field or a second level application support role.Demonstrated advanced problem-solving skills with the ability to investigate, analyse, diagnose and solve generally complex technical problems.Advanced knowledge and skills in application environments and technologies with particular emphasis on AWS, SQL, Unix, .NET or other programming languages.
Experience in workflow applications such as Nintex or Noggin highly desirable.Demonstrated experience in the full lifecycle of applications support, integration and implementation in a multi-client and complex technology environment.Extensive experience in supporting and maintaining a range of IT applications; including the use of quality processes such as ITIL.Demonstrated high level analytic and problem solving skills with the ability to learn and adapt to new technologies and processes.
Aptitude for accuracy and attention to detail essential.Excellent communication and interpersonal skills, with the ability to liaise and communicate effectively with internal clients/colleagues and convey or translate generally complex technical information to target audiences, with a proven ability to build effective working relationships with internal clients, colleagues, and vendors.Advanced organisational skills with a commitment to meeting deadlines, and an understanding of project management principles.About ABC Product & Technology: Product & Technology (P&T) is responsible for delivering the technology and services that enable the ABC to fulfil its creative, strategic and business goals.
The scope of activities and responsibilities of the P&T range from keeping ABC programs and services on-air and on-line, to delivering on key projects, as well as assisting in setting the technology strategy and architecture for the ABC.
For further information on this position please contact Jamie Nedved, Digital Talent Acquisition Lead via email In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.
The ABC also aims to achieve a gender-balanced workforce.
For more information on working at the ABC visit abc.net.au/careers Advertised: 15 Nov 2024 12:00 AM AUS Eastern Daylight TimeApplications close: 25 Nov 2024 5:00 PM AUS Eastern Daylight Time #J-18808-Ljbffr
-
Application Support Analyst
vor 4 Wochen
Melbourne, Österreich Zinfra VollzeitWho we areJemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and...
-
Application Support Analyst
vor 4 Wochen
Melbourne, Österreich Zinfra VollzeitWho we are Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and...
-
Application Support Analyst
vor 3 Wochen
Melbourne, Österreich Jemena Group VollzeitWho we are Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and...
-
Application Support Analyst
vor 3 Wochen
Melbourne, Österreich Jemena Group VollzeitWho we areJemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and...
-
Application Support Analyst
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitYour Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other.We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don't just talk about progress and innovation here we make it happen,...
-
Application Support Analyst
vor 8 Stunden
Melbourne, Österreich Buscojobs VollzeitJob Description The primary role of the Application Support Analyst is to oversee the installation and maintenance of software applications to streamline business operations focused on Tattarang's Workday ERP (HCM and Finance) and related applications.Duties include optimising software application performance, installing updates, building reports,...
-
Application Support Analyst
vor 2 Monaten
Melbourne, Österreich Paxus - Technology + Digital Talent VollzeitJob Description: We are looking for an Application Support Analyst to join the team, providing key support for critical business systems.You will troubleshoot, resolve issues, and ensure the smooth operation of applications in production, as well as in testing environments.Key Responsibilities: Collaborate with teams to resolve application issues and conduct...
-
Applications Support Analyst- Engie Retail
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitSelect how often (in days) to receive an alert:Applications Support Analyst - ENGIE RetailRequisition ID: 36883Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries....
-
Applications Support Analyst- Engie Retail
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitApplications Support Analyst- ENGIE RetailRequisition ID: 36883Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support...
-
Applications Support Analyst- Engie Retail
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitSelect how often (in days) to receive an alert:Applications Support Analyst - ENGIE RetailRequisition ID: 36883Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30...
-
Application Analyst
vor 3 Monaten
Melbourne, Österreich Milestone It (Milestone Information Technology) VollzeitJob Title: Application Analyst - OrdersOverview:We are seeking a highly skilled and motivated Application Analyst to join our team at a large healthcare organisation.The primary focus of this role will be on orders applications within the organisation.The successful candidate will be responsible for the analysis, implementation, and support of orders...
-
Application Analyst
vor 3 Monaten
Melbourne, Österreich Milestone It (Milestone Information Technology) VollzeitJob Title: Application Analyst - Orders Overview: We are seeking a highly skilled and motivated Application Analyst to join our team at a large healthcare organisation.The primary focus of this role will be on orders applications within the organisation.The successful candidate will be responsible for the analysis, implementation, and support of orders...
-
Business Analyst
vor 3 Monaten
Melbourne, Österreich Milestone It (Milestone Information Technology) VollzeitJob Title: Business Analyst (Applications) Overview: We are seeking a highly skilled and motivated Business Analyst to join our team at a large healthcare organisation.The primary focus of this role will be on orders applications within the organisation.The successful candidate will be responsible for the analysis, implementation, and support of orders...
-
Application Support Analyst Flexible
vor 1 Woche
Melbourne, Österreich Universal Pictures VollzeitAbout the Role: As an Application Support Analyst, you will be part of an Agile environment, supporting and maintaining our applications that include our student management systems (SMS), learning management systems (LMS) and CRM Systems among other business applications.You will be responsible for carrying out various duties including verifying data,...
-
Melbourne, Österreich Tideri Jobbörse VollzeitSelect how often (in days) to receive an alert: Applications Support Analyst - ENGIE Retail Requisition ID: 36883 Location: Southbank, AU, 3006 Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in Southbank ENGIE is a global energy player with over 97,000 employees across more than 30...
-
Hris & Payroll Applications Support Analyst
vor 3 Wochen
Melbourne, Österreich Alfred VollzeitAlfred Health Alfred Health is a leader in health care delivery, improvement, research and education.We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent Full Time (1.0 EFT) Managers and Administrative Worker Grade 3 Located at...
-
Application Support Analyst
vor 1 Monat
Melbourne, Österreich Australian Broadcasting Corporation (Abc) VollzeitApplication Support AnalystJob no: 504395 Work type: Ongoing Full Time Location: Various Categories: IT/Technology About The ABC The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories.With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud...
-
Application Analyst
vor 4 Wochen
Melbourne, Österreich Bae Systems VollzeitWe work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and groundbreaking technology. Individually we all contribute to our success. Collectively we make the impossible possible.Recognised for delivering projects of global and national...
-
Application Analyst
vor 4 Wochen
Melbourne, Österreich Bae Systems VollzeitWe work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and groundbreaking technology. Individually we all contribute to our success. Collectively we make the impossible possible.Recognised for delivering projects of global and national...
-
Applications Analyst
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitPosition: Applications AnalystLocation: SA, AdelaideDepartment: Information TechnologyJob Reference: 15967BRAbout UsAt Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things.We embrace flexibility, so our people can be their best inside and outside of work.We champion inclusion and...
