Applications Support Analyst- Engie Retail
vor 3 Stunden
Select how often (in days) to receive an alert:Applications Support Analyst - ENGIE RetailRequisition ID: 36883Location: Southbank, AU, 3006Power the future, together with ENGIEJoin our ENGIE Retail businessHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy solutions to households, businesses, and communities.Our global ambition, as a pioneer of the renewable energy transition, is to champion carbon-neutral energies and achieve an affordable, reliable net-zero energy system by 2045.Zero. You may think it's nothing, but to us at ENGIE… zero is everythingThe opportunity:Our retail energy business is at the forefront of low-carbon products, services, and technologies, which help Australian households manage their energy bills and emissions.Due to an internal move, we have a wonderful opportunity for an Application Support Analyst to join our Application Support team in ENGIE Retail. You will report to the Applications Support Lead, ENGIE Retail, and work closely with various internal and external stakeholders.The Application Support Analyst will support the efficient management of ENGIE applications, working with third-party vendors. This will include identifying and resolving incidents and problems, escalating as appropriate, and performing administrative and maintenance tasks associated with the applications.Your success in this role will leverage excellent knowledge of ITIL and a passion for solving problems with an ability to prioritize. You will be proactive and possess a positive attitude.Responsibilities will include:Triage, troubleshoot, and escalate system application issues in an effective and timely manner.Daily management of support queues and prioritization of support requests; identify and implement solutions to application system incidents.Track and document incidents, requests, and resolutions through the ticketing system.Work with IT support teams and vendors to resolve critical incidents and service disruptions.Lead incident investigations and implement work-arounds and solutions.Be prepared to participate in a 24/7 roster regarding incidents raised outside of business hours (1 week in every 8 weeks roster).Participate in the testing of new releases and updates to identify potential issues before production deployment.Serve as a liaison between the application users and technical teams to communicate application-related issues and improvements.About you:Experienced working with ITIL.Experienced working with customer service management and service desk platforms.A high degree of analytical and problem-solving skills.Advanced level in the use of various software applications.A high level of time management.Hybrid working environmentNext Steps:If this sounds like the role for you, we welcome your application.All applicants must have unlimited rights to work in Australia.Please note we consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements, and individual qualifications, without any regard to origin, age, carer's responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability, or political opinions. Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds, and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengthsBusiness Unit: GBU Flexible Gen & RetailDivision: Global B2C Supply - Australia B2C - One SupplyLegal Entity: ENGIE (AUSTRALIA RETAIL)Contract Type: PermanentJob Type: Full-TimeProfessional Experience: Skilled (>3 experience
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Applications Support Analyst- Engie Retail
Vor 4 Tagen
Melbourne, Österreich Engie Group VollzeitApplications Support Analyst- ENGIE RetailRequisition ID: 36883Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support...
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Applications Support Analyst- Engie Retail
Vor 4 Tagen
Melbourne, Österreich Engie Group VollzeitApplications Support Analyst- ENGIE RetailRequisition ID: 36883Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support...
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Melbourne, Österreich Tideri Jobbörse VollzeitApplications Support Analyst- ENGIE Retail Requisition ID: 36883 Location: Southbank, AU, 3006 Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in Southbank ENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in...
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Product Growth Manager, Engie Retail Innovation
vor 2 Monaten
Melbourne, Österreich Engie Group VollzeitSelect how often (in days) to receive an alert:Requisition ID: 34686Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail Innovation team!Hybrid & located at our Freshwater Place office in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified...
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Senior Bdm Strategic Partnerships, Engie Retail
vor 2 Monaten
Melbourne, Österreich Engie Group VollzeitSenior BDM Strategic Partnerships, ENGIE RetailRequisition ID: 33749Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail sales team and drive the partnership portfolio!Hybrid & located at our Freshwater Place office in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of...
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Senior Finance Business Partner
vor 4 Wochen
Melbourne, Österreich Engie Group VollzeitSelect how often (in days) to receive an alert:Senior Finance Business Partner - RetailRequisition ID: 31958Location: Southbank, AU, 3006Power the future, together with ENGIE!Join ENGIE Commercial finance partnering with ENGIE RetailHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across...
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Service Delivery Manager, Retail Operations
vor 4 Wochen
Melbourne, Österreich Engie Group VollzeitService Delivery Manager, Retail OperationsRequisition ID: 36589Location: Southbank, AU, 3006ENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy solutions to households, businesses and...
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Senior Commercial Analyst
Vor 7 Tagen
Melbourne, Österreich Engie Group VollzeitSelect how often (in days) to receive an alert:Join the ENGIE GEMS Origination team in AustraliaHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing...
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Product Growth Manager, Engie Retail Innovation
vor 2 Monaten
Melbourne, Österreich Oilandgas.Org.Uk VollzeitPower the future, together with ENGIE!Join our ENGIE Retail Innovation team!Hybrid & located at our Freshwater Place office in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy...
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Middle Office Analyst
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitJoin the ENGIE GEMS Middle Office & Business Control team.Hybrid & located at our Freshwater Place offices in Southbank.ENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support of the transition to a carbon-neutral economy by providing innovative energy solutions to households,...
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Service Delivery Manager, Retail Operations
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitSelect how often (in days) to receive an alert:Service Delivery Manager, Retail OperationsRequisition ID: 36589Location: Southbank, AU, 3006Power the future, together with ENGIE!Join our ENGIE Retail business!Hybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries....
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Senior Commercial Analyst, Energy Markets
vor 3 Stunden
Melbourne, Österreich Engie Group VollzeitAnalysis & Reporting (Mining, Resources & Energy)Full timeJoin the ENGIE GEMS Origination team in AustraliaHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by...
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Middle Office Analyst
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitJoin ENGIE GEMS Middle Office & Business Control teamHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy solutions to households,...
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Middle Office Analyst
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitAdd expected salary to your profile for insights.Join ENGIE GEMS Middle Office & Business Control team.Hybrid & located at our Freshwater Place offices in Southbank.ENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by...
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Middle Office Analyst
vor 1 Monat
Melbourne, Österreich Engie Group VollzeitSelect how often (in days) to receive an alert:Join ENGIE GEMS Middle Office & Business Control teamHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing...
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Melbourne, Österreich Tideri Jobbörse VollzeitSelect how often (in days) to receive an alert: Join the ENGIE GEMS Origination team in Australia Hybrid & located at our Freshwater Place offices in Southbank ENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing...
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Senior Finance Analyst
vor 4 Wochen
Melbourne, Österreich Oilandgas.Org.Uk VollzeitPower the future, together with ENGIE!Join ENGIE Commercial finance partnering with ENGIE RetailHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing...
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Senior Finance Analyst
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitPower the future, together with ENGIE!Join ENGIE Commercial finance partnering with ENGIE Retail Hybrid & located at our Freshwater Place offices in Southbank ENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing...
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Melbourne, Österreich Tideri Jobbörse VollzeitService Delivery Manager, Retail Operations Requisition ID: 36589 Location: Southbank, AU, 3006 ENGIE is a global energy player with over 97,000 employees across more than 30 countries.All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy solutions to households, businesses and...
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Senior Finance Analyst
vor 4 Wochen
Melbourne, Österreich Oilandgas.Org.Uk VollzeitPower the future, together with ENGIE!Join ENGIE Commercial finance partnering with ENGIE RetailHybrid & located at our Freshwater Place offices in SouthbankENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams' efforts are unified in support of the transition to a carbon-neutral economy, by providing...
