Dedalus Group | Healthcare Application Support Specialist
Vor 4 Tagen
Healthcare Application Support Specialist (iPM) Apply locations: AUS - Brisbane, AUS - Melbourne, AUS - Sydney, AUS - Perth, RW AUS - Adelaide
Time type: Full time
Posted on: Posted 2 Days Ago
Time left to apply: End Date: January 13, 2025 (28 days left to apply)
Job requisition id: JR105908
Do you want a job with a purpose?
And do you want to make healthcare safer, better and more reliable?
Join our Team
Healthcare Application Support Specialist (iPM)
Join us as a Healthcare Application Support Specialist at Dedalus , one of the World's leading healthcare technology companies, on our ANZ iPM Extract Application Support team based in Australia (Brisbane, Melbourne, Sydney, Adelaide, Tasmania and Perth) to do the best work of your career and make a profound impact in providing better care for a healthier planet.
What you'll achieve As a Healthcare Application Support Specialist , you will be part of our iPM Extract Application Support team assisting our customers with the Health Department reporting required for both the State and Federal Governments, for both public and private sectors.
Working with a highly skilled team with a focus on providing comprehensive support for our established iPM Extract solutions, you will be making a profound impact throughout the healthcare sector.
You will:
Play a vital role in ensuring all Australian iPM Health Department Extracts meet the specific requirements for our customers.
Have hands-on application support experience including SQL scripting capability, ability to decipher SQL stored procedures to support front end applications driving the Health Department extract requirements.
Deliver quality ticket resolutions for incidents and problems, via remote engagements with customers providing support and maintenance services to effectively manage tickets within contracted service level timeframes and ITIL framework.
Collaborate with Dedalus business units (including product, development and testing) involved with delivery of iPM Health Department Extracts.
Take the next step towards your dream career At Dedalus, life flows through our software.
Every day we do something special by helping caregivers and health professionals deliver better care to their served communities.
Take the next step in your career that will make a profound impact.
Here's what you'll need to succeed: Essential Requirements Working knowledge of Health Department Extracts and the ability to interpret Health Department specifications/revisions and requirements.
Strong MS SQL and Oracle scripting skills, ability to write your own SQL statements and query the database.
Proficient in MS Office Excel (using macros).
Ability to work independently and strong problem-solving skills when analysing software issues related to iPM Health Department Extracts.
Desirable Requirements Microsoft SQL Certification / Oracle SQL Certification.
SQL performance tuning and indexing.
Healthcare integration technologies such as HL7.
Have 3+ years of experience supporting healthcare applications/solutions (related to Health Department Extracts and or Patient Administration Systems).
We are Dedalus, come join us
Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.
Each person is the end point and the starting point of the Group's activities and the ultimate beneficiary.
For this reason, we are so proud of doing our very special jobs each day.
Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.
We are the people of Dedalus.
Application closing date: 13th January 2025
Our Diversity & Inclusion Commitment sets out Dedalus' approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in.
It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace.
We recognise that we have improvements to make, and on this journey, we must remain authentic and realistic but also ambitious.
Our diversity & inclusion commitment – Dedalus Global
Life Flows Through Our Software
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