It Service Desk Agent

Senior Service Desk AgentWhat success looks like in this role: Unisys is one of Canberra's leading Service Desk providers, supporting a range of Federal Government clients.We have multiple openings in a new team for proactive, enthusiastic and technically savvy level 1 support agents.Unisys offers industry best practice training, a collaborative work...

EOI Service Desk Agent - Multiple LocationsGovernment | Multiple Locations | Multiple Roles03rd September, 2024Only Australian citizens will be considered.Australian citizenship is a role requirement.Being able to obtain a Baseline clearance is a benefit.Responsibilities:Provide specialised, escalated technical support from a central location (typically...

Respond to and resolve customer requests in relation to software, hardware, and network operations difficulties by providing fast, efficient, and friendly customer service.Accurately document calls and incidents.Manage time and workload to meet predetermined service levels.Maintain data accuracy in our contact management system.Assign incidents and requests...

Company Description Just east of the Pacific and slightly north of Expectation.Welcome to Fairmont Grand Del Mar.An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury.Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.Growth...

Company Description Just east of the Pacific and slightly north of Expectation.Welcome to Fairmont Grand Del Mar.An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury.Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.Growth...

Help Desk & IT Support (Information & Communication Technology) Leidos is a Fortune 500 Technology, Engineering, and Science Solutions and Services leader.Leidos' 47,000 global employees support vital missions for government and commercial customers.Headquartered in Reston, Va., Leidos reported annual revenues of approximately $15.4 billion for the fiscal...

• 1st Level telephone and other media contact support.• Strive for a high level of first contact resolution.• Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.• Accurately document calls and incidents.• Manage time and workload...

An established & successful Australian MSP is looking to add a Senior/Lead Service Desk Engineer to their Managed Services team.This is a varied role, acting as the senior level escalation point for the service desk team as well as taking on leadership responsibilities in mentoring junior engineers.This is an excellent opportunity for an established Service...

We're on the lookout for an ICT Service Desk Team Leader who embodies strong leadership, technical prowess, and a customer-first mindset.If you excel in communication, problem-solving, and can adapt to the ever-changing IT landscape, we want to hear from you.Your experience in the delivery and support of cloud-based services is crucial.If you're passionate...

What success looks like in this role: A great role for someone to grow & bring their existing experience in the Quality Assurance function, and work with a newly established Service Delivery Team, as they work with our client.Consistently monitoring on Service Desk Analyst interactions with End Users as well as the related tickets.Ensuring that our...

Posted: 21/10/2024 Closing Date: 20/11/2024 Job Type: Permanent - Full Time Location: Symonston Job Category: IT About Us Electro Optic Systems (EOS) is an ASX listed Australian technology company operating in the defence and aerospace markets.Our products incorporate advanced electro-optic applications based on EOS core technologies in software, laser,...

Responsibilities: Respond to and resolve customer requests related to software, hardware, and network operations difficulties by providing fast, efficient, and friendly customer service.Accurately document calls and incidents.Manage time and workload to meet predetermined service levels.Maintain data accuracy in our contact management system.Assign incidents...

Posted: 21/10/2024 Closing Date: 20/11/2024 Job Type: Permanent - Full Time Location: Symonston Job Category: IT About Us Electro Optic Systems (EOS) is an ASX listed Australian technology company operating in the defence and aerospace markets. Our products incorporate advanced electro-optic applications based on EOS core technologies in software, laser,...

Posted: 21/10/2024 Closing Date: 20/11/2024 Job Type: Permanent - Full Time Location: Symonston Job Category: IT About UsElectro Optic Systems (EOS) is an ASX listed Australian technology company operating in the defence and aerospace markets.Our products incorporate advanced electro-optic applications based on EOS core technologies in software, laser,...

Ongoing Vacancies 2x Ongoing vacancies in Canberra.A merit pool will be created and may be used to fill similar ongoing or non-ongoing positions in Canberra and Melbourne.Overview of the Team The Technology and Information Management (TAIM) Unit maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic...

Ongoing Vacancies2x Ongoing vacancies in Canberra. A merit pool will be created and may be used to fill similar ongoing or non-ongoing positions in Canberra and Melbourne.Overview of the TeamThe Technology and Information Management (TAIM) Unit maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic...

A by Adina Canberra, 1 Constitution Avenue, Canberra, Australian Capital Territory, Australia Req #12972 Friday, 11 October 2024 Position: Guest Services Agent We're looking for a Guest Services Agent with a twist at A by Adina Canberra.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people...

Agency Purpose The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness programs. The AEC's...

Employment Type: PermanentClosing Date: 4 Oct 2024 11:59pmJob Title: Service Desk AnalystJob Summary: As a Complex Customer Service Specialist, you use your great customer skills combined with your product and process knowledge to positively impact our customers' experience. You directly contribute to the retention and growth of customers by being a key...

Employment Type: Permanent Closing Date: 4 Oct 2024 11:59pm Job Title: Service Desk Analyst Job Summary: As a Complex Customer Service Specialist, you use your great customer skills combined with your product and process knowledge to positively impact our customers' experience.You directly contribute to the retention and growth of customers by being a key...