Buscojobs | It Operations Lead
vor 1 Woche
At Optus, we don't sit back and let the future happen to us - we're out there making it.
By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.
We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.
The temporary role of IT Operations Lead presents an excellent opportunity to step into a technical leadership position and further develop operational expertise while working with a highly skilled team to drive continuous improvement and ensure the stability of critical IT services.
At its core, the role is responsible for providing operational intelligence with a focus on CRM technologies as part of the IT Operations Rapid Response Team (RRT).
The RRT is composed of highly skilled subject matter experts.
Their primary responsibility is to quickly address and resolve major incidents to minimise downtime and improve overall system reliability.
They are also responsible for investigation and diagnosing complex production issues, identifying root causes, and driving implementation of permanent corrective actions to ensure continuous improvement and high availability of IT services for the business.
Please note, this is a fixed term, Full-time temporary opportunity for up to 12 months.
The day to day Drive strategies to improve platform performance, re-architect problematic elements, and ensure high service availability by coordinating infrastructure and application changes.
Drive expert use of observability toolsets (Dyntarce, ELK and PagerDuty) in Optus CRMs to proactively detect issues before they impact business operations.
Reduce system major incidents, meet incident restoration metrics, and proactively address platform issues.
Provide technical expertise, collaborate with business and technical teams to define scope, and advise senior leaders on critical initiatives.
Drive continuous improvement, enable enterprise-wide change, and evaluate progress against KPIs while encouraging innovation, risk-taking, and organizational learning.
Why you are our next Operations Lead Relevant qualification in IT, Computer Science, or Engineering; postgraduate qualifications preferred.
Minimum 5 years of IT experience, including 3 years in the telecommunications industry.
Proven success in IT operations roles, with experience managing incidents in complex, high-pressure environments and driving outcomes through vendor management.
Expertise in CRM systems (preferably Amdocs), UNIX / Linux OS, virtualization (e.g., VMware), cloud platforms (AWS, Azure, Google Cloud), networking concepts (TCP / IP), and scripting languages (e.g., Python, Shell).
Solid understanding of architectural principles, critical metrics, monitoring systems (Elastic, Dynatrace), automation tools (e.g., Puppet), and operational intelligence for trend analysis.
Excellent business partner management, collaboration, and influencing skills, with experience communicating at senior and executive levels.
Strong analytical and conceptual thinking skills with a focused, flexible approach to problem-solving, delivering creative solutions under pressure and within timelines.
Self-motivated, resourceful, and able to build high-performing teams while displaying leadership, resilience, and ownership in achieving project goals.
What's in it for you?
3 days in the office, 2 days remote – with flexible hours to suit
Inclusive paid parental leave, up to 14 weeks for the primary caregiver.
All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'.
Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn an MBA micro-credential via OptusU (University).
Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.
Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.
Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon
Keen to see what it's really like to work at Optus?
Search #OptusLife on LinkedIn to go behind the scenes
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and / or Torres Strait Islander.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit Diversity, Inclusion & Belonging.
#J-18808-Ljbffr
-
Buscojobs | It Delivery Lead
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitYou are applying for the position of IT Delivery Lead for company UNSW College.Please fill in your details below to submit an application for this position.This position is located in: Kensington L5Collaborative team environmentUNSW College is a wholly owned subsidiary of The University of New South Wales (UNSW).We're looking for an enthusiastic IT Delivery...
-
Buscojobs | Director, It Operations
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitAbout the Role : Our client is looking for a strategic and hands-on Director of IT, Operations & Infrastructure to lead their IT operations and infrastructure functions.This role is responsible for ensuring the stability, security, and scalability of our IT systems, while driving operational efficiency and supporting business growth.You will manage and...
-
It Operations Lead
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitThis job offer is not available in your country.Full time Our Information Management and Technology Team at Pharmacy 777 Administration is looking for a highly motivated IT Operations Lead with exceptional customer service and communications skills, sharing our passion for delivering and supporting Information Management & Technology solutions across our...
-
Everi Pty | It Service Lead
vor 1 Tag
Central Coast, Österreich Buscojobs VollzeitLeads a team, sets the standards for their area, and takes responsibility for developing, innovating and safeguarding knowledge in their area.Optimizes productivity and customer satisfaction in operations to enable ING to function with the highest levels of operational efficiency.As an IT Service Lead, you'll be the 'translator' ensuring that our business...
-
Buscojobs | Talent International | Director
Vor 2 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitYou can be based in Canberra, Sydney, Melbourne, or Brisbane.NV1 Clearance required.Defence or Defence Industry or Federal Government experience is essential.Salary Package: $220,000 – $240,000.Are you a dynamic leader with a passion for driving IT infrastructure and operational excellence?We are currently seeking a Director of IT Operations who will play...
-
Central Coast, Österreich Buscojobs VollzeitSales Operations Lead, APJ, Sales Strategy & OperationsJob ID : 2793734 | Amazon Web Services Singapore Private LimitedAWS empowers customers of all sizes to run their applications on the industry-leading Amazon cloud computing infrastructure.As cloud technologies continue transforming businesses, skilled professionals are in high demand.The AWS Training and...
-
Buscojobs | Operations Lead
Vor 2 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitDo you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.As a trusted not-for-profit, the organisation's unwavering mission is...
-
Toll Group | Operations Team Leader
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitOperations Team Leader – Port KemblaToll Group are looking for an experienced Operations Team Leader to join our Resources and Industrials division based in Port Kembla working alongside a major steel provider.The role will direct, co-ordinate and lead the operations team to achieve the service objectives of the contract.The role will ensure that tasks are...
-
Lead Environmental Operations Specialist
Vor 4 Tagen
Central Coast, Österreich Buscojobs VollzeitAt Sydney Water, we're passionate about making a difference to the lives of our customers and communities.We are excited to offer an exceptional opportunity for a Lead Environmental Operations Specialist to join our Customer Experience group and drive impactful environmental solutions.About the RoleAs the Lead Environmental Operations Specialist, you will...
-
Buscojobs | Fulfilment Operations Team Leader
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitJob ID : 270633 Date posted : 20 / 12 / 2024 Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people.We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.We are passionate about home furnishing, creating a positive life at home and sharing our...
-
Buscojobs | Team Leader Supply Chain Operations
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitJob no : 502150 Work type : Permanent Location : Mackay Categories : Supply Chain Operations About the role Mater Group is seeking an experienced Team Leader Supply Chain Operations in a permanent full-time capacity.This pivotal role plays a critical part in our centralized Mater Supply Chain Operations team.Leading regional teams, ensuring the delivery of...
-
Operations Controller
vor 3 Monaten
Central Coast, Österreich Ecoplanet Green Operations Gmbh VollzeitFull Time Position Based at National Head OfficeRapidly Growing Australian AirlineAlliance Airlines, Australia's leading charter airline, is experiencing significant growth and we are actively seeking a Operation Controller to join our Operations Control Centre team.This role offers a unique opportunity to contribute to our success and be part of a dynamic...
-
It Lead
vor 3 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitIT Lead - Cloud Operations About us: Eka Software Solutions is the No.1 Commodity Management Platform in the world.Eka is the global leader in providing digital commodity management solutions driven by Cloud, Blockchain, Machine Learning, and Analytics.The company's best-of-breed solutions serve the entire trading value chain across agriculture, energy,...
-
Fitzroy Mining Operations | Erz Lead
Vor 5 Tagen
Central Coast, Österreich Buscojobs VollzeitMudgee, Blue Mountains & Central West NSWMining - Operations (Mining, Resources & Energy)Full timeWe are a privately-owned metallurgical coal mining company in the renowned Bowen Basin of Central Queensland.Our team is made up of individuals who are keen to deliver through innovation and reach their potential to work.Fitzroy Mining Operations own and operate...
-
Fitzroy Mining Operations | Erz Lead
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitMudgee, Blue Mountains & Central West NSWMining - Operations (Mining, Resources & Energy)Full time We are a privately-owned metallurgical coal mining company in the renowned Bowen Basin of Central Queensland.Our team is made up of individuals who are keen to deliver through innovation and reach their potential to work.Fitzroy Mining Operations own and...
-
Customer Success Operations Lead
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitJob DescriptionJoin the team redefining how the world experiences design.Our flagship office is in Sydney, Australia, with a campus in Austin, Texas for our US operations.You have choice in where and how you work; we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.What you'd be doing in this roleStrategy &...
-
Customer Success Operations Lead
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitJob DescriptionJoin the team redefining how the world experiences design. Our flagship office is in Sydney, Australia, with a campus in Austin, Texas for our US operations.You have choice in where and how you work; we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.What you'd be doing in this role Strategy...
-
Buscojobs | Toll Group | Operations Team Leader
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitOperations Team Leader – Port Kembla Toll Group are looking for an experienced Operations Team Leader to join our Resources and Industrials division based in Port Kembla working alongside a major steel provider.The role will direct, co-ordinate and lead the operations team to achieve the service objectives of the contract.The role will ensure that tasks...
-
It Area Lead
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitING's 2024 Leap strategy is focused on business and customer growth.Our role in Data and Technology is to enable this strategy by building a simpler, more modern technology landscape for the bank from front to back.Our new model is designed to better integrate data delivery, strategic programs, data platform engineering and data governance, ensuring improved...
-
Customer Support Lead, Anz, Operations
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitAbout AirwallexAirwallex is the only unified payments and financial platform for global businesses.Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...
