Director Of Sales
vor 3 Wochen
Club Champion is the most prominent custom golf club fitting and building company in the world.
Established in 2010 with two stores in the United States (Chicago), there are now over 144 store locations worldwide, including 3 studios in Australia, 132 in the United States, 3 in the United Kingdom, and 4 in Canada.
Each studio offers golfers at least 50,000 hittable golf head and shaft combinations for trial and selection.
Club Champion offers comprehensive, Tour-level fittings driven by extremely well-trained, certified club fitters using top-tier technology.
Finally, the process is completed by fully custom building each club to exact specifications in their state-of-the-art workshops which means what gets prescribed during the fitting in the store translates to the golf course.
Club Champion expanded into Australia via its acquisition of PureForm Golf which had been operating in Sydney & Melbourne for 7+ years.
Since the merger, they have expanded their footprint with new studios in Brisbane (2023) and opening a 2nd store in Melbourne in December.
The objective is to continue to expand across Australia into markets not currently served by Club Champion, but where significant golf exists.
The belief is that there are at least 12-15 studios across Australia possible and maybe more.
The Position Club Champion is seeking a Director of Sales, a true salesperson and leader, to run their team of master fitters (aka salespeople) who work with the customers in our stores.
Currently, there is a team of 11 fitters across the 4 stores and more to be hired as we expand.
Our geographical studio expansion, continuing revenue target per studio, gaining profitability through the pricing, and introducing new services all are being sought in the years to come.
Club Champion is looking for a sales leader that can get a solid understanding of our services, understand the sales discipline and opportunity with customers, and leverage much of the great training capabilities that have been developed, to build a world-class sales team.
This will include completion of a training program in Chicago, IL that will be required for 3-4 weeks at the beginning of employment.
This model has been developed in the United States where they currently have over 310 master fitters at over 130 stores which also includes a Club Champion University where all US fitters are required to attend for 4 weeks before selling at any studio.
Responsibilities Manage all schedules at StoresIncluding store appearance – internally and externallyMerchandisingDEMO clubs in storePartnerships with local golf clubs, golf instructors, and corporationsManage all fitter performanceSales performance metricsConversion, Average Ticket, upsell/cross-sell opportunitiesControlling discountingReferral rate, repeat businessHelp establish weekly/monthly/yearly sales targetsWeekly review callsWalk thru/review fittings and outcomesCall backs to customers for ordersTouch bases with customers every 6 monthsSet sales/KPI targetsHelp determine base salariesCommission/bonus plansAnnual/Quarterly ReviewsSales contestsCustomer Surveys/Google ReviewsContinuing education for fittersSalesProduct KnowledgeTechnology trainingDiscountingPromotionsReferralOEMOrder submissionRecruitment/Hiring/TerminationsBuild a solid pipeline of candidatesRegularly perform interviewsImplement Performance Improvement Plans (PIP) when requiredOversee Field to Build Shop/Operations relationshipAnswer questions/resolve issuesCustomer service issues addressedMust learn how to fitGo thru Club Champion University training in the U.S.Learn technology, how to walk thru a fitting, and perform the sales processInteract frequently with customersEnsure customer is being connected with and pushing for more interaction with our team (automated and manual via fitters)Pre-fit and post-fit customer callsMarketing ContributionHelp establish promotionsContribution to price settingMake sure in-store promotions and merchandising is to standardsRequirements Travel – quarterly to Australian stores and to US HQ (at least once per year)Sales Leadership position - 5 years with a proven sales track recordProven personal sales performance against quotas or annual targetsWorking with a CRM systemTraining backgroundCollege DegreeResponsible for helping create and maintain budgetsAvid Golfer #J-18808-Ljbffr
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