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Job Description Customer Service Representative

vor 2 Wochen


Melbourne, Österreich Buscojobs Vollzeit

Position Overview : We are seeking a motivated and detail-oriented Customer Service Representative to join our team.
The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing support across various functions within the company.
This is a fantastic opportunity for someone who enjoys multitasking and wants to be part of a dynamic work environment.
Key Responsibilities : Answer to customer inquiries via phone and email, providing timely and accurate information.Manage customer orders from initiation to fulfillment, ensuring a smooth process.Assist with product returns, exchanges, and other customer service issues.Collaborate with team members on various tasks as needed, given our small team structure.Contribute to process improvements to enhance customer satisfaction.Maintain accurate records of customer interactions and transactions.Requirements : Fluent in English (spoken and written) is mandatory.Previous experience in customer service or a related field is preferred.Excellent communication skills and strong problem-solving abilities.Attention to detail and ability to work independently.Proficiency in using customer service software.A positive attitude and a passion for helping others. #J-18808-Ljbffr