Aveo | Customer Service Manager
Vor 4 Tagen
Job OverviewWe're seeking a dedicated individual to support the delivery of exceptional customer service in our retirement community.
The OpportunityPermanent Part-time, Monday to Friday, 6 hours per dayYou will provide management support to create a happy, welcoming, caring and safe environment for residents and staff.
Your key responsibilities include:
Coordinating resident and community engagement activitiesImplementing marketing and sales strategiesDeveloping improvements to internal processesWhat We OfferUp to 12 weeks paid parental leave2 additional 'All About Me' leave days per calendar yearAbility to purchase additional annual leaveOpportunities for further career developmentRequirementsExperience in a front-line customer-facing role (retirement industry experience or a related industry)Highly developed interpersonal skillsDemonstrated experience in customer engagement and satisfactionBudget development and management skillsStrong administration skillsStrong property management skills (preventative maintenance)Ability to work autonomouslyIntermediate to Advanced user of the Microsoft Suite (Outlook, Word, Excel, PowerPoint)High-level written and verbal communication and negotiation skillsTertiary qualification in business or related discipline (desirable)About UsAveo is a leader in retirement living with 30 years of experience.
We provide stability and confidence to try new things and keep innovating.
Our in-house range of services is holistic, supporting our customers in their independence for as long as possible.
LocationCoral Mews, Hampton Park VIC 3976
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