Customer Service Manager
vor 1 Monat
Full time
Labelmakers Group is one of the foremost awarded manufacturers of innovative packaging products and packaging solutions to the fast-moving consumer goods sector, mostly large multinationals in the general food and beverage markets.
The Company is a private multisite business in Australia and New Zealand, employing well over 600 people, with the primary focus in manufacturing pressure sensitive labels.
Labelmakers continues to invest in new systems and technologies, including having the fully integrated in-house pre-press facility, adding value and benefits to our customers and supply chain partners in Australia, as well as in New Zealand.
About the opportunity: We are looking for an experienced Customer Service Manager to join our team in Somerton, VIC.
This role reports to the General Manager, VIC with a dotted line to the Supply Chain Director and will be a key point of contact for our customers.
Key Responsibilities include: Lead the Customer Service teams across Somerton Head office and our VIP divisionManage and improve all communication processes that service our customersMaintain balance of accounts across our team to utilize skill setsEmpower, engage and support your team in order management, providing prompt and regular monitoring of the status of customers' ordersTrain and upskill team membersBe the escalation point for any customer service concerns or challenging ordersEstablish constructive and positive relations with our customersWork closely with sales, pre-press and the production departments to ensure all manufactured products meet our customers' specifications and expected quality standardsEnsure the accuracy of data and information provided to customers by working closely and constructively with production and supply chainUtilize your Excel skills to prepare and format reports to understand our Slow, Obsolete Stock (SLOB) levels and forecastingTo be successful in this role you will need: MUST HAVE: Minimum of 3 years' experience leading Customer Service teams in a print or packaging manufacturerStrong Excel skills a mustAbility to work on own initiative, provide rapid response to issues and manage prioritiesGood analytical, communication & interpersonal skillsWhat can we offer you? With sites spanning across Australia and New Zealand, working as part of a highly driven team at Labelmakers Group, you can expect the opportunity to build your own home-grown career across functions, locations, and equipment.
In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth.
At Labelmakers, we aim to be a destination employer in the printing industry where we do not just offer jobs - we offer long-term careers.
For more information about us at Labelmakers Group, please visit our website.
Candidates will be required to undergo a pre-employment medical and hold a right to work in Australia.
What are you waiting for?
Apply now.
#J-18808-Ljbffr
-
Customer Services Officer
vor 3 Monaten
Melbourne, Österreich 3R Truck Service VollzeitWe're people who take the time to know people.That's the WOW-way.And that's the secret to recruitment happiness.Advance your customer service career with an excellent opportunity at a leading hearing companyIf you're passionate about making a difference in the lives of elderly individuals and want to join a company that shares this vision, this role is...
-
Customer Service Manager
vor 3 Monaten
Melbourne, Österreich Yogita Staffing Solution VollzeitOur company is searching for a motivated and experienced customer service manager to lead our customer service department.Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the...
-
Customer Service Representative
vor 3 Monaten
Melbourne, Österreich Regional Air Service VollzeitWe are seeking a motivated and friendly Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping others. This role involves interacting with customers, resolving inquiries, and ensuring a high level of customer satisfaction.Key Responsibilities:Respond to customer inquiries via...
-
Customer Service Manager
vor 3 Wochen
Melbourne, Österreich Talent Effect Pty Ltd VollzeitFull timeThis contemporary design-led business is genuine and inclusive when it comes to its people.Developing product that brings them to the forefront of their sector, they have seen phenomenal growth and are poised to continue this.They work hard, take pride and strive for a sustainable business model in all areas.Constantly evolving and delivering growth...
-
Customer Service Manager
vor 3 Wochen
Melbourne, Österreich Talent Effect Pty Ltd VollzeitFull time This contemporary design-led business is genuine and inclusive when it comes to its people.Developing product that brings them to the forefront of their sector, they have seen phenomenal growth and are poised to continue this.They work hard, take pride and strive for a sustainable business model in all areas.Constantly evolving and delivering...
-
Revenue & Customer Service Manager
vor 2 Monaten
Melbourne, Österreich Tasfoods Ltd VollzeitAn exciting opportunity exists for a full-time Revenue & Customer Service Manager to join the TasFoods team based at the Nichols Poultry site in Sassafras in North West Tasmania.The Revenue & Customer Service Manager is responsible and accountable for maximising revenue through the effective management of customer stock allocation and the customer service...
-
Manager Customer Services
vor 4 Wochen
Melbourne, Österreich Lotterywest VollzeitAustralian Citizens or Permanent Residents onlySubstantive Equality Statement Lotterywest and Healthway strive to create a hopeful, healthy, connected and sustainable community life for all Western Australians, where diversity is encouraged, and everyone is respected, welcomed, supported, and treated equally.We value the strength of a diverse workforce and...
-
Customer Service Manager
vor 3 Monaten
Melbourne, Österreich Aig VollzeitWho we are:American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We're also...
-
Senior Customer Service Manager
vor 2 Wochen
Melbourne, Österreich Clean Oil Services Pty Ltd VollzeitWelcome to Clean Oil Services, a company located in Caboolture, QLD, offering unique alternate Lubrication Management and oil analysis services focusing on condition improvement rather than failure forecasting.Our goal is to reduce expenses for our customers by decreasing lubrication consumption, minimizing disposal of used lubricants, and safely increasing...
-
Customer Service Manager
vor 3 Monaten
Melbourne, Österreich Aig VollzeitWho we are:American International Group, Inc. (AIG) is a leading global insurance organization.AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We're also...
-
Customer Service Manager | Healthcare
Vor 3 Tagen
Melbourne, Österreich Rehab Hire VollzeitRehab Hire & Sales is a dedicated sales and hire business specialising in the supply and prescription of hospital equipment and complex rehabilitation equipment to hospitals, facilities, and private homes in the Greater Melbourne area and surrounding regions.We are committed to providing equipment solutions that will enable our clients, their families, and...
-
Service Delivery Manager
vor 1 Monat
Melbourne, Österreich Sunbury Bus Service VollzeitManagement (Information & Communication Technology) This is a 12-month fixed term contract position based in Sunbury with the potential to transition into a full-time permanent position based on the business needs. Donric Group has over 45 years of experience in providing high quality, professional and safe passenger transport services to our local...
-
Welcome Consultant
vor 2 Wochen
Melbourne, Österreich My Plan Manager VollzeitThe National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare.It's life-changing for people with disabilities, but that doesn't mean it's easy to navigate.And that's where My Plan Manager comes in!As a financial intermediary operating in the NDIS ecosystem, we un-complicate the NDIS for participants by supporting them...
-
Project Manager
vor 4 Wochen
Melbourne, Österreich Siemens Mobility VollzeitAt Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions.As a leading technology company, we combine the real and digital worlds like no other in rail.In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective...
-
Project Manager
Vor 3 Tagen
Melbourne, Österreich Siemens Mobility VollzeitAt Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions.As a leading technology company, we combine the real and digital worlds like no other in rail.In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective...
-
Project Manager
vor 4 Wochen
Melbourne, Österreich Siemens Mobility VollzeitAt Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions.As a leading technology company, we combine the real and digital worlds like no other in rail.In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective...
-
Project Manager
vor 4 Wochen
Melbourne, Österreich Siemens VollzeitAt Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective...
-
Project Manager
Vor 3 Tagen
Melbourne, Österreich Siemens VollzeitAt Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions.As a leading technology company, we combine the real and digital worlds like no other in rail.In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective...
-
Customer Service Manager In Training
vor 2 Wochen
Melbourne, Österreich Buscojobs VollzeitAre you ready to take the next step in your career? Above award rates and training providedDynamic growing companyPotential for promotionMultiple opportunities availableDrakes Supermarkets is a Retail industry success story.A family owned and operated private company, we are Australia's largest independently-owned supermarket chain.Due to our unprecedented...
-
Customer Service Manager
Vor 3 Tagen
Melbourne, Österreich Cessna Aircraft Company VollzeitJob Description - Customer Service Manager - Gold Coast (329671)Job Number:329671Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands.We are passionate advocates of aviation, empowering people with the freedom of flight.As you join our legacy as a global leader in private...
