Mantu Group Sa | It Support Specialist
vor 2 Wochen
Other
Turkish
As Amaris Consulting, we are seeking a highly skilled IT Nebim V3 Support Specialist to join our IT team and contribute to our mission of driving business growth through technology.
The Office is in Maslak and we are looking for candidates who are motivated to go to the office 4 days a week.
Job Description:
As an IT Nebim V3 Support Specialist , you will play a key role in ensuring seamless IT operations for our stores, franchisee partners, and office employees.
Your expertise will support business growth, facilitate new store openings, and drive IT project development.
You will collaborate with local and global teams to deliver exceptional service and maintain a robust IT infrastructure.
Key Responsibilities:
Provide comprehensive IT support to stores, partners, and office employees.
Manage and troubleshoot Nebim V3 POS systems.
Collaborate with local and global teams to ensure IT alignment.
Oversee vendor management, contract negotiations, and SLAs.
Conduct asset management and purchase planning.
Support store openings and contribute to business expansion initiatives.
Develop and implement new IT projects.
Write SQL queries, manage SQL Server, and generate reports.
Manage web services and project development processes.
Identify and implement cost-saving opportunities.
Prepare and maintain technical documentation in English.
Requirements:
Bachelor's degree is mandatory.
At least 3 years of IT support experience in the retail sector, preferably in an apparel company.
Proficiency with Nebim V3 POS system is a must.
Strong troubleshooting and problem-solving skills.
Experience in asset management and vendor relations.
Familiarity with SLAs and their management.
Advanced knowledge of SQL Server management, query writing, and reporting services.
Excellent communication skills in English (both written and verbal).
High technical English literacy for reading and writing documentation.
Ability to manage multiple tasks and meet conflicting deadlines.
No travel restrictions.
Male candidates must have completed military service obligations.
Preferred Skills:
Experience with supporting business growth and new store setups.
Strong organizational and planning abilities.
Proven ability to work effectively in global and cross-functional teams.
Why Join Us?
Work in a dynamic and collaborative environment.
Contribute to impactful projects in the retail sector.
Develop your career with continuous learning and growth opportunities.
How to Apply:
Interested candidates are encouraged to apply by submitting their updated resume.
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