Customer Insights Analyst – Kyc
vor 2 Monaten
At ING Australia, we believe that your individuality is what makes you stand out from the crowd.
That's why we offer a career that's as unique as you are.
With a global scale, inclusive culture, and cutting-edge technology at your fingertips, you'll have everything you need to become the best version of yourself.
We're on the hunt for an experienced Customer Insights Analyst - KYC to join our high performing Customer Insights team .
Our ideal candidate will have 5+ years' experience in analysing customer behaviour and be passionate about data, and its ability to strengthen the narrative.
This love of data and an understanding of how customers tick combined with a passion to work in the KYC landscape are essential to this role.
You'll be instrumental across all stages of analysis, including, but not limited to, planning, forecasting, behavioural investigation, research integration, and across all stages of the customer lifecycle and value management.
You'll be an integral part of our Customer Insights team , which is the CoE for the analytics function, for our retail bank.
The CI team is also a strategic partner for the business, equipping our stakeholders with data and insights to help identify, assess and quantify opportunities and outcomes, drive decisions, as well as to understand their impacts.
What you'll do Develop analytics reporting to understand customer behaviour, channel use, customer segments, product value, social media and lifetime value and presenting these insights and recommended actions in an engaging way.
Gather, and proactively anticipate, stakeholder requirements for developing assets that produce tangible business benefits.
Manage data discovery and manipulation, working and transforming customer/business data to improve usability and assess the quality and viability of the intended research.
Undertake data mining, complex database queries, data cleaning and data exploration activities.
Utilise best practice data visualisation techniques to powerfully convey insights and facilitate data discovery.
Drive a culture of continuous improvement and innovation within business units to improve service, reduce costs and manage risk within appetite.
What we're looking for Advanced working knowledge of MS SQL/Teradata, SAS (Enterprise Guide and SAS Macros) and Excel is a must have – SQL testing is a part of this recruitment process.
Minimum 5 years within financial services - banking analytical experience would be highly beneficial.
Degree qualification in a business, management or finance discipline.
Excellent working knowledge of Tableau/Power BI.
Exceptional business acumen, influencing skills, and the ability to produce insights with clear articulation of findings to stakeholders across the business and at all levels of management.
You must be able to articulate technically complex concepts used in modelling and analytics in simple business language.
The ability to take ownership, be autonomous, but also seek assistance when required.
Exceptional analytical, problem solving, lateral thinking and interpretive skills.
Excellent communication and interpersonal skills with a customer-centric focus on delivery and meeting outcomes.
Experience in KYC domain would be considered highly advantageous.
Experience with Python, the Google Cloud Platform and Azure Cloud are desirable, but not essential.
What's in it for you?
Discounted ING Health Insurance.
An additional Rest Day to support your wellbeing.
An IMPACT day to volunteer on an approved sustainability activity.
About Us At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged.
We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen.
We're here to help you get ahead.
And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you'd feel at home?
We'd love to hear from you.
(One last thing, ING operates a direct talent sourcing model.
So no agency introductions, please.)
Need more?
Contact Rachel Yuen on ****** Applications close on 16th October 2024 #J-18808-Ljbffr
-
Lead Insights Analyst
vor 2 Monaten
Sydney, Österreich Talent Insights VollzeitTechnical and strategic experience required Attractive salary, benefits and career progression Flexible, hybrid work Job Title: Lead Insights Analyst ( SQL / Tableau / BigQuery ) Location: Sydney / Melbourne / Brisbane / Perth $170-180k package (inc super and bonus) Please note that you must have full Australian working rights to be considered for this...
-
Sydney, Österreich Talent Insights VollzeitSenior / Lead Insights Analyst - Marketing AnalyticsJob Title: Lead Insights Analyst (SQL / Tableau / BigQuery)Location: Sydney / Melbourne / Brisbane / PerthSalary: $170-180k package (inc super and bonus)Please note: You must have full Australian working rights to be considered for this role.Talent Insights is currently partnered with a leading eCommerce...
-
Analyst, Kyc
vor 3 Wochen
Sydney, Österreich Mufg Bank, Ltd., Australia VollzeitAnalyst, KYC - Japanese Speaker (12 month Fixed Term Contract) Do you want your voice heard and your actions to count?Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we...
-
Analyst, Kyc
vor 3 Wochen
Sydney, Österreich Mufg Bank, Ltd., Australia VollzeitDo you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups.Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve.We stand for our values, building long-term relationships,...
-
Bi Analyst
vor 2 Wochen
Sydney, Österreich Talent Insights VollzeitSAS, SQL, Python and R BI Analyst NSW, VIC, QLD, ACT Business Intelligence Analyst - 12 month Day Rate Contract Business Intelligence Analyst (SAS, SQL, Python and R) role for Australians largest federal government agency.In this role, you will play a key part in delivering a range of projects focused on a large-scale digital transformation...
-
Customer Insights Analyst
vor 4 Wochen
Sydney, Österreich ING VollzeitAt ING Australia, we believe that your individuality is what makes you stand out from the crowd. That's why we offer a career that's as unique as you are. With a global scale, inclusive culture, and cutting-edge technology at your fingertips, you'll have everything you need to become the best version of yourself.We're on the hunt for an experienced Customer...
-
Customer Insights Analyst
vor 4 Wochen
Sydney, Österreich ING VollzeitAt ING Australia, we believe that your individuality is what makes you stand out from the crowd.That's why we offer a career that's as unique as you are.With a global scale, inclusive culture, and cutting-edge technology at your fingertips, you'll have everything you need to become the best version of yourself.We're on the hunt for an experienced Customer...
-
Customer Insights Analyst
vor 4 Wochen
Sydney, Österreich ING VollzeitAt ING Australia, we believe that your individuality is what makes you stand out from the crowd.That's why we offer a career that's as unique as you are.With a global scale, inclusive culture, and cutting-edge technology at your fingertips, you'll have everything you need to become the best version of yourself.We're on the hunt for an experienced Customer...
-
Customer Insights Analyst
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitAt ING Australia, we believe that your individuality is what makes you stand out from the crowd.That's why we offer a career that's as unique as you are.With a global scale, inclusive culture, and cutting-edge technology at your fingertips, you'll have everything you need to become the best version of yourself.We're on the hunt for an experienced Customer...
-
Senior Insights Analyst
vor 3 Wochen
Sydney, Österreich Correlate Resources VollzeitUncovering and delivering actionable insights to drive a data driven decision making environment.CUSTOMER INSIGHTS LEADING AUSTRALIAN LOYALTY PROGRAM EXCITING PIPELINE OF PROJECTS ABOUT THE COMPANY Our client is an industry leading brand who dominate their place in the Australian market.Currently looking to scale out their team of Business Analysts to...
-
Senior Customer Insights Analyst | Sydney, Au
vor 4 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitAbout the Role:Join an innovative tech firm as a Senior Customer Insights Analyst, where you'll be instrumental in shaping our digital projects and enhancing customer experiences. In this pivotal role, you'll harness the power of data and analytics to drive strategic decision-making and gain deep insights into our customers across all touchpoints. Your...
-
Senior Customer Insights Analyst | Sydney, Au
vor 4 Wochen
Sydney, Österreich Efinancialcareers Ltd. VollzeitAbout the Role:Join an innovative tech firm as a Senior Customer Insights Analyst, where you'll be instrumental in shaping our digital projects and enhancing customer experiences.In this pivotal role, you'll harness the power of data and analytics to drive strategic decision-making and gain deep insights into our customers across all touchpoints.Your...
-
Insights Analyst
vor 1 Monat
Sydney, Österreich Clearcompany VollzeitUnlock your potential with a prestigious opportunity alongside an award-winning, data-driven industry leader!We are currently seeking a dynamic and experienced Business Insights Analyst to join a highly respected team.In this role, you will spearhead day-to-day business insights and analytics support for the diverse cross-functional business units,...
-
Insights Analyst
Vor 7 Tagen
Sydney, Österreich Hollard Holdings Australia Pty Ltd VollzeitBusiness/Systems Analysts (Information & Communication Technology)Full timeA great opportunity with a top 5 General Insurer in AustraliaOpen to Sydney candidates only - Hybrid / Remote OpportunityDo you have Analytics experience to deliver impactful Insights?About HollardHollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer...
-
Insights Analyst
vor 1 Monat
Sydney, Österreich Clearcompany VollzeitUnlock your potential with a prestigious opportunity alongside an award-winning, data-driven industry leader!We are currently seeking a dynamic and experienced Business Insights Analyst to join a highly respected team.In this role, you will spearhead day-to-day business insights and analytics support for the diverse cross-functional business units,...
-
Insights Analyst
Vor 6 Tagen
Sydney, Österreich Hollard Holdings Australia Pty Ltd VollzeitBusiness/Systems Analysts (Information & Communication Technology)Full timeA great opportunity with a top 5 General Insurer in AustraliaOpen to Sydney candidates only - Hybrid / Remote OpportunityDo you have Analytics experience to deliver impactful Insights?About Hollard Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer...
-
Insights Analyst
vor 1 Monat
Sydney, Österreich Seven West Media VollzeitApply now Job no: 979606 Work type: Full-time Location: Sydney Categories: Broadcast Operations Are you passionate about the world of broadcasting and eager to dive into the exciting realm of audience insights?Join Seven Network as our new Junior Broadcast Ratings Coordinator / Insights Analyst!The Opportunity:A new and exciting opportunity has opened for a...
-
Insights Analyst
vor 1 Monat
Sydney, Österreich Seven West Media VollzeitApply now Job no: 979606 Work type: Full-time Location: Sydney Categories: Broadcast Operations Are you passionate about the world of broadcasting and eager to dive into the exciting realm of audience insights? Join Seven Network as our new Junior Broadcast Ratings Coordinator / Insights Analyst! The Opportunity: A new and exciting opportunity has opened for...
-
Senior Insights Analyst
vor 1 Monat
Sydney, Österreich Commonwealth Bank VollzeitSenior Analyst - Digital Insights & Analytics You are motivated & always thinking outside of the box. We are passionate about offering our staff work-life balance. Together we place customers at the centre of what we do. See yourself in the team: The Digital Analytics & Insights team within Analytics, Data & Decision Science (ADDS) make data matter by...
-
Marketing Insights Analyst
vor 2 Wochen
Sydney, Österreich Guzman Y Gomez Limited VollzeitAt Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food.We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food.We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in...
