Cx People Leader
vor 2 Monaten
The Customer Experience People Leaders are responsible for leading and managing a team of individual contributors within the Customer Experience Centre. They continually monitor operational activity and ensure consistent achievement of operational performance.The People Leader will champion innovation and change, building a culture of continual improvement. Through exceptional leadership, the Customer Experience People Leader enables the success of health care professionals and improves the lives of our patients.Responsibilities:Completion of people management activities (1-1, Quarterly Reviews, Probation, Performance Management)Directly manage performance and behaviours of direct reports consistent with company policiesLead, coach, and develop direct reportsCollaborate with Customer Experience Coaches to provide training and learning to direct reportsActively monitor operational activity, allocate work, and ensure optimum operational performanceConsistently complete quality assurance and auditing, providing timely feedback and coaching to the teamUse diverse methods of communication to inform and engage team members (Daily Huddles, Team Meetings)Actively identify and deliver innovation and change opportunities and nurture a culture of continual improvementMinimise the impacts of change on direct/indirect reports, internal stakeholders, and customersCollaborate with stakeholders to deliver exceptional results for the organisationAbout You:3-5 years of experience in customer experience management, customer service leadership, preferably within a Contact Centre or Administration CentreExceptional communication, interpersonal, and leadership skillsAbility to build strong relationships with cross-functional teamsStrong internal and external stakeholder managementPassion for customer solutions and a commitment to continuous improvementDemonstrated strong leadership and coaching experienceProven ability to drive change across multiple and varied business units/locations/divisionsHighly developed stakeholder engagement and influencing skills
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Cx People Leader
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitThe Customer Experience People Leaders are responsible for leading and managing a team of individual contributors within the Customer Experience Centre.They continually monitor operational activity and ensure consistent achievement of operational performance.The People Leader will champion innovation and change, building a culture of continual...
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Cx People Leader
vor 2 Monaten
Brisbane, Österreich Healius VollzeitThe Customer Experience People Leaders are responsible for leading and managing a team of individual contributors within the Customer Experience Centre.They continually monitor operational activity and ensure consistent achievement of operational performance.The People Leader will champion innovation and change, building a culture of continual...
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Workshop Supervisor
vor 2 Monaten
Brisbane, Österreich Found People VollzeitAbout the company Highly successful company with proven history as an award winning full service steel machining / steel manufacturing business based in Rocklea is looking a motivated person to join their growing workshop.About the role We are currently seeking a highly motivated Workshop Supervisor to join our team and lead our Workshop with a team of...
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Electrical & Electronics Engineering - Found People
vor 11 Stunden
Brisbane, Österreich Found People VollzeitProject Manager - Data, Electrical and Security Infrastructure ServicesAbout the Company:A leading provider in advanced communications, electrical, and security solutions is growing their team!Job Description:As the Project Manager, you will lead the Port of Brisbane portfolio and other major projects, handling all phases from design to completion. Key...
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Brisbane, Österreich Found People VollzeitProject Manager - Data, Electrical and Security infrastructure services About the company A leading provider in advanced communications, electrical and security solutions is growing their team!Job Description As the Project Manager, you will lead the Port of Brisbane portfolio and other major projects, handling all phases from design to completion.Key...
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People & Performance Lead
vor 1 Woche
Brisbane, Österreich At VollzeitAdd expected salary to your profile for insights.At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments and practices in our state-of-the-art, purpose-built centres.For us, it comes down to the little things, and that is why our offering is unique. In our 70 centres throughout Australia, the...
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Od, People Analytics And Change Lead
vor 3 Wochen
Brisbane, Österreich Recruitment Partners VollzeitAbout the RoleBrisbane Catholic Education are looking for an OD, People, and Analytics Change Lead. This critical role will drive change management within the People and Culture function, leveraging people data to inform strategic workforce decisions. The successful candidate will oversee the alignment, implementation, and integration of the People and...
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Od, People Analytics And Change Lead
vor 3 Wochen
Brisbane, Österreich Recruitment Partners VollzeitAbout the Role Brisbane Catholic Education are looking for an OD, People, and Analytics Change Lead. This critical role will drive change management within the People and Culture function, leveraging people data to inform strategic workforce decisions. The successful candidate will oversee the alignment, implementation, and integration of the People and...
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Od, People Analytics And Change Lead
vor 3 Wochen
Brisbane, Österreich Recruitment Partners VollzeitAbout the Role Brisbane Catholic Education are looking for an OD, People, and Analytics Change Lead.This critical role will drive change management within the People and Culture function, leveraging people data to inform strategic workforce decisions.The successful candidate will oversee the alignment, implementation, and integration of the People and...
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Od, People Analytics And Change Lead
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitAbout the Role Brisbane Catholic Education are looking for an OD, People, and Analytics Change Lead.This critical role will drive change management within the People and Culture function, leveraging people data to inform strategic workforce decisions.The successful candidate will oversee the alignment, implementation, and integration of the People and...
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Customer Experience Designer
vor 3 Wochen
Brisbane, Österreich Auto & General Insurance VollzeitThe role As a Customer Experience Designer, you'll support the design and delivery of customer journeys, collaborating with stakeholders across the organisation.You'll work closely with the Head of CX Design, a team of designers, and experts in product, technology, data, and frontline services. To succeed, you'll need empathy, curiosity, strong listening and...
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People Manager
vor 4 Wochen
Brisbane, Österreich Suncorp VollzeitHybrid Working Environment 12-month contract Lead impactful people initiatives within Suncorp's Consumer Claims team | Drive workforce planning, engagement, and wellbeing As a People Manager within Suncorp's People, Legal & Corporate Services team, you will play a vital role in supporting Consumer Claims by developing and executing focused people...
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Cisco Systems | Customer Experience Manager
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitWhat You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business.You're the primary CX point-of-contact for customers taking end-to-end ownership.You will understand their...
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Project Manager
Vor 3 Tagen
Brisbane, Österreich Beaumont People VollzeitProject Manager | MATES in Construction About MATES in Construction MATES is an established charity who provide suicide prevention through community development programs targeted at the construction industry and by supporting workers in need through case management and a 24/7 help line.MATES vision is to be Australia's leading industry suicide prevention...
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Pick Packer
vor 3 Wochen
Brisbane, Österreich Toll People VollzeitPick Packer Toll People location Brisbane.Exciting Opportunity for Pick Packers - Murarrie Location. Join a dynamic team at Murarrie with Toll People, in collaboration with our esteemed client, as we seek experienced Pick Packers to become integral members of our workforce. If you're eager to secure consistent employment within a collaborative team setting...
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People & Culture Director
vor 2 Wochen
Brisbane, Österreich Ontalent VollzeitManagement - Internal (Human Resources & Recruitment)Full timeBYS is Brisbane's largest provider of housing and homelessness support services for young people aged 12-25, and their children.Services include securing and maintaining housing, crisis support, and medical services addressing the psychological and physical health needs of young people and their...
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People & Culture Director
vor 2 Wochen
Brisbane, Österreich Ontalent VollzeitManagement - Internal (Human Resources & Recruitment) Full time BYS is Brisbane's largest provider of housing and homelessness support services for young people aged 12-25, and their children.Services include securing and maintaining housing, crisis support, and medical services addressing the psychological and physical health needs of young people and their...
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Branch Manager
vor 2 Wochen
Brisbane, Österreich Indigo People VollzeitBranch Manager | Power Generation Equipment The Opportunity Do you like being rewarded for your hard work?Are you passionate about helping a thriving team grow and reach their highest potential?If the answer is yes then consider this fantastic opportunity to join a progressive organisation that offers you the ability to sell the best power generation...
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Branch Manager
vor 2 Wochen
Brisbane, Österreich Indigo People VollzeitBranch Manager | Power Generation Equipment The Opportunity Do you like being rewarded for your hard work?Are you passionate about helping a thriving team grow and reach their highest potential?If the answer is yes then consider this fantastic opportunity to join a progressive organisation that offers you the ability to sell the best power generation...
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Principal Advisor, People
vor 4 Wochen
Brisbane, Österreich Parliamentary Service VollzeitAbout UsThe People and Culture (P&C) unit of the Parliamentary Service operates within the Corporate and Electorate Services division and is led by the Manager of People & Culture. Working closely with the Payroll Services unit, People and Culture deliver a range of human resource support services. Whilst operating for almost two years now we have clear...