Director, Solution Engineering

vor 2 Wochen


Sydney, Österreich DocuSign Vollzeit

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do As Director for Solution Engineering, you will be responsible for developing a team of Solution Consultants (SC's) to support the growth of our ANZ Business. You will work directly in partnership with the Vice President of sales and their teams to build confidence and trust with our customers, and liaise with numerous internal teams as a key knowledge sharer of product expertise. With a proven track record in recruiting, developing and retaining a dedicated team of technology presales professionals, you will also bring strong technical, business, and operational skill to drive and influence the building of a category. You will have experience in the planning and execution of a regional solution consulting, engineering, and/or technology presales regional business across industry based domains, territory and/or targeted GTM segments. You will bring a clear demonstration of improved cross-functional business unit alignment and achievement with a 'One Team' philosophy.
This is a people manager role reporting to the Senior Director, Solution Engineering - APJ.
Responsibilities Manage day to day Solutions Consulting, working with the Enterprise and Majors Sales teams Scale the team including recruiting, hiring, training and mentoring to grow a well-balanced and high performing team Provide guidance and mentoring to help the team refine technical, sales, presentation and customer engagement skills Provide coaching and direction towards attaining key performance goals Drive collaboration with internal partners including Sales, Marketing, Professional Services, Product Development, Customer Support and others Drive team collaboration and effectiveness by continually assessing team operations and making adjustments or policy recommendations Foster Docusign's core values by hiring with cultural fit in mind and be a role model Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What You Bring Basic BA/BS degree 8+ years of relevant experience 4+ years experience managing Solution Consultants Experience working across a range of industry verticals Preferred Excellent Executive engagement, coaching, discovery and presentation skills Understanding of customer landscape and their typical challenges and opportunities Ability to build trust and rapport with cross-functional teams Ability to increase customer satisfaction and deepen customer relationships Life At Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at ******.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****** for assistance.
Our global benefits Paid time off Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits Options for 100% employer-paid health plans from day one of employment.
Retirement plans Select retirement and pension programs with potential for employer contributions.
Learning & development Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave Paid time off following the loss of a loved one and other life-changing events.

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