Head Residential Concierge
vor 2 Wochen
Stedmans Hospitality is inviting an exceptional individual to join our vibrant team at One Sydney Harbour, Australia's newest, most prestigious residential development located in Barangaroo.With 37 years of experience in Residential Concierge Services, Stedmans is looking for someone who can contribute to shaping the team and delivering a 6-star service experience to the residents.With stage 1 and 2 complete and stage 3 opening in late November, we are looking for a dynamic, service-driven candidate who can help build and train our team to deliver to our residents service that is second to none.What's in it for you?Full-time role in Sydney's prestigious location.Outstanding working conditions with ongoing training and development.Fun company culture that values your uniqueness.Corporate uniform provided.What we're looking for in you:Impeccable presentation and excellent interpersonal communication skills.Mandarin and/or Cantonese speaking candidates will be highly regarded.Flair for customer service and willingness to go above and beyond.Advanced skills in the Microsoft Office Suite and willingness to learn bespoke building management software.Reliability, proactiveness, and team spirit.Your role will include:Coordinating residents moving in and out of the building.Managing the concierge directory and forging connections with local services.Administering the building management program.Monitoring CCTV and alerting the proper parties to any potential activity.Collaborating with Delivery Concierge to provide seamless service.Training and mentoring the team.Addressing tenant inquiries and building issues.Greeting residents and visitors with enthusiasm.Guiding residents to services within the precinct and surrounding areas.Implementing the precinct security, emergency, and risk management committee framework.If you're ready to advance your skills in luxury living, Stedmans is the place to beFull rights to live and work in Australia are required and only short-listed candidates will be contacted.Your application will include the following questions:How would you rate your Cantonese language skills?Do you have experience in administration?How would you rate your English language skills?Which of the following Microsoft Office products are you experienced with?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a concierge?How would you rate your Mandarin language skills?Do you have a current Police Check (National Police Certificate) for employment?
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