Aso4 Debt Support Specialist

Vor 3 Tagen


Adelaide, Österreich South Australian Housing Trust Vollzeit

The DebtSupport Specialist role is responsible for the management ofoverdue SA Housing Trust tenant accounts and collection of currentdebts within a portfolio of accounts ranging from newly overdue,large debts, aged debts, and supporting tenants in more severefinancial difficulty.

SupportSpecialists tailor their approach to meet the unique needs of adiverse customer base, which includes linking customers withfinancial support services to assist them in rehabilitating theirfinancial situation to protect their tenancy.

The Debt SupportSpecialist position requires advanced problem-solving abilities,data-driven decision-making, excellent planning/prioritisation,while offering tailored solutions to a diverse and complexcohort.

The rolerequires a high level of interpersonal, communication andnegotiation skills while maintaining a resilient mindset given thechallenges that come with talking about overdueaccounts.

SpecialConditions Successful applicant will be required to satisfactorily complete a National Police Clearance prior to being employed.
Successful applicant will be required to satisfactorily complete a DHS Screening Unit Working with Children Check prior to being employed and every 5 years.
The successful applicant may be required to hold a current Australian issued Drivers Licence, which must be maintained.
Some out of hours work may be required upon activation of the Emergency Relief Functional Support Group.
The incumbent in the role is a Mandated Notifier of child abuse under the Children and Young People (Safety) Act 2017.
The incumbent must be prepared to move between regional locations in SA Housing Trust as required.
RoleStatus Short term opportunities up to 27 June 2025located in Salisbury, Noarlunga and Mount Gambier.

Requirements Nil
Remuneration $76,561 -$80,256 (ASO4) Enquiries Emily Renfrey0429 904 *********
Application Instructions You are required tosubmit a cover letter which should be no longer than two pagesaddressing how your skills, attributes, experience and capabilitiesalign with the role description.
You are also required to providethree work referees, preferably two of these will be your mostrecent line managers and attach your current resume via the onlineapplication form.

The SAHousing Trust Pre-Employment Declaration must be completed andsubmitted with application.

The SAHousing Trust embraces equity, diversity and inclusion in all formsacross its workforce and customer base.
The Trust recognises thereare distinct demographic groups which have long been disadvantagedand that racism, ageism, sexism and other forms of discriminationsare problems for our society.
As such, the Trust is committed totackling cultural stereotypes both within and outside of theorganisation as well as providing a safe, respectful and inclusiveplace to work.



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