Manager, Incident Coordination
vor 4 Stunden
Manager, Incident Coordination and Response
Role type: Temporary up to 12 Sept 2025
Salary: Starting at $145,378 - $168,130 plus 11.5% employer's contribution to superannuation and annual leave loading
Grade: DCS clerk grade 11/12
Location: Sydney
About Us:
The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers.
We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better.
DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
About the Role:
Cyber Security NSW is looking for a "Manager, Incident Coordination and Response" to join the Intelligence & Incident Response Team in Sydney.
We are looking for candidates with strong organisational skills who have experience providing technical coordination, administrative support, strategic and reporting assistance across a range of business functions.
Key Accountabilities:
Actively develop the NSW Government cyber security posture through expert technical advice and direction.
Lead and manage support to NSW Government agencies impacted by a cyber incident and ensure all relevant internal plans and procedures are in place to coordinate response across all-of-government.
Develop and maintain a database of known issues, causes and resolutions to guide and continuously improve the team's response throughout all-of-government coordination and activation of the NSW Cyber Emergency Management Plan.
Lead and manage technical assessments of information and cyber security controls, vulnerabilities and recommended actions for internal teams and relevant stakeholders in relation to significant cyber incidents or crises.
Investigate and assess security breaches (within a defined area of responsibility) to maintain compliance with all-of-government cyber security policies and standards.
Provide technical expertise and lead the Cyber Security NSW technical incident response capability in response to significant cyber incidents and crises.
Contribute technical expertise to reporting on current and emerging cyber security risks and trends.
Build and maintain strong working relationships with stakeholders (internal and external) to foster collaboration, the exchange of information and informed decision-making during a significant cyber incident or crisis.
About Cyber Security NSW Branch:
The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service.
We are responsible for ensuring a cyber safe NSW.
The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport.
Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cybersecurity capabilities.
At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:
Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
Increase cyber skills and awareness
Understand the risks from cyber threats to our digital information and systems
Set cyber security standards
Ensure we are prepared if a damaging cyber incident occurs
About You (Essential Requirements of the Role)
To be successful in the role you will:
Stay informed about the constantly changing NSW cyber security landscape, including emerging threats, vulnerabilities and governmental policies.
This involves continuous monitoring and analysis to effectively safeguard information, assets and services against potential breaches and disruptions.
Deliver comprehensive oversight and strategic value in cyber security endeavors within an all-of-Government framework, while also enhancing collaboration, coordination and synergy among NSW Government agencies to bolster cyber resilience and response capabilities.
Balance competing priorities and deliverables, ensuring timely completion of tasks while maintaining quality outputs amidst competing commitments and promptly responding to emerging challenges.
Demonstrate ability to liaise with a wide range of technical and non-technical stakeholders.
Experience in state and federal cyber security policies and frameworks.
Tertiary qualifications in an appropriate discipline; or equivalent relevant industry experience.
The role requires a security clearance to the level of Negative Vetting 1 (NV1) as a condition of employment.
An Australian Citizen including the ability to obtain and maintain a NV1 National Security Clearance and undergo a police check.
Applying for the role:
Please click on the link to apply and attach your resume (maximum 4 pages) and cover letter (maximum 2 pages) which should outline your experience against the key accountabilities and address the about you section.
Submissions that have not followed the above or that are submitted via email will not be considered.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
Closing Date: Tuesday, 14th of January 2025 at 10:59am
Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplaceThe strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact ****** or 02 9494 8351.
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Manager, Incident Coordination
vor 4 Stunden
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