Senior Account Manager, Global Family Office
vor 3 Wochen
Senior Account Manager, Global Family Office Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
About the role:
The Global Family & Private Investment Offices team ("GFO") is a sales and client servicing group within the Wealth Management division, specifically dedicated to supporting the wealthiest families in the world.
The GFO APAC business is seeking an enthusiastic, self-motivated and ambitious individual to serve as a Senior Account Manager and Team Leader for the APAC Account Management team.
Major Duties:
Owns coordination and day-to-day contact for specific family office relationships.
Anticipates and identifies client needs and handles client inquiry resolution.
Serves as key subject matter expert for Custody and Accounting products and mentors other Account Managers in the region.
Leads initiatives within GFO APAC to improve processes and reduce risk.
Independently coordinates the daily execution of client requests, communicating progress status with clients and internal teams.
Carries out complex activities with significant financial, client, and/or internal business impact.
Directly sets up various types of client accounts and services.
Assists with onboarding of new clients.
Conducts performance management and career development processes.
Acts as a subject area expert and directs activities of staff.
Monitors compliance reports for adherence to policy and procedures.
Researches, analyzes and resolves complex client inquiries.
Skills:
Excellent organizational and time management skills.
Critical thinking, analytical and problem-solving skills.
Excellent relationship management skills.
Core investment management/Custody knowledge preferred.
Excellent verbal and written communication skills.
Working with Us:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture.
Movement within the organization is encouraged, and you can take pride in working for a company committed to assisting the communities we serve
Reasonable accommodation:
Northern Trust is committed to providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us.
Apply today and talk to us about your flexible working requirements.
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