Sales & Service Banking Consultant, Springwood Qld - Suncorp Bank
vor 1 Monat
Job Title: Sales & Service Banking Consultant, Springwood QLD - Suncorp Bank Department: SB SEQ South Division: Suncorp Bank Location: Springwood About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging.
As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.
About the Role As a Sales and Service Banking Consultant, you are to assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service and connected customer targets including addressing customers' transactional banking needs.
Role Location: Springwood Branch, 1060 Rochedale Road, Springwood QLD 4127 Role Type: Full Time, Permanent What will your day look like?
As a Sales and Service Banking Consultant, you will: Generate opportunities for deposits and home lending using the agreed sales process.
Provide recommendations to the Branch Manager for initiatives to improve sales performance of the store.
Assess customer needs through open and targeted communication with customers and recommend appropriate options using the agreed sales process.
Provide accurate and timely service by processing over-the-counter transactions (deposits, withdrawals and transfers) in an efficient and accurate manner.
Actively promote and support customers in the use of alternative electronic distribution methods for conducting day to day banking (e.g.
ATM, Phone Banking, Internet).
Support and demonstrate a risk management culture in line with Suncorp Bank's values.
Proactive identification and escalation of risks and issues related to your role responsibilities and adherence to Suncorp Bank's complaint resolution process to maintain high service standards and mitigate further risks/losses.
What will you bring?
To grow and be successful in this role, you will ideally bring the following: Tertiary Qualifications in business, commercial or finance are desirable.
Demonstrated experience in a retail customer sales & service environment.
Analytical skills – ability to develop solutions and recommend actions based on key issues.
Attention to detail – accurately checking and processing tasks.
Change Management – ability to support the need for change and anticipate the impact.
Commercial Acumen – ability to implement business strategies for growth and customer experience.
Communication Skills – ability to convey information clearly and confidently.
You're not expected to have 100% of these skills.
We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters.
Our team members' wellbeing is a top priority, and we offer a range of benefits to support a healthy work-life balance.
We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities across Suncorp Bank and the ANZ Group, which operates in almost 30 markets worldwide.
Suncorp Bank is committed to creating a workplace where people from all backgrounds can thrive in an environment of inclusivity and mutual respect.
We welcome applications from everyone and invite you to talk to us about any adjustments you may require in our recruitment process or the role itself.
To find out more about working at Suncorp Bank and the ANZ Group, visit ANZ Careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 79328.
Job Posting End Date #J-18808-Ljbffr
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