Partner Success Manager
vor 1 Monat
Partner Success Manager - Melbourne/SydneyLocation: Melbourne, Australia
Alternate Location: North Sydney
Area of Interest: Customer Experience
Job Type: Professional
Job Id: 1428869
What You'll Do As a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your aligned Partners, helping them drive software adoption and accelerate the customer lifecycle. Your responsibilities will include:
Enabling key Partners to drive the adoption of Cisco Software through available programs, including the Lifecycle Adoption Program (LCA).Supporting partners in delivering Success Programs and initiatives with their customers and providing feedback to optimize these programs.Facilitating workshops and training sessions to educate partners on Cisco products, using successful case studies to drive onboarding.Acting as a liaison between Partners and Cisco's CX product teams, providing feedback to inform product development and enhancements.Monitoring and reporting on the progress of adoption initiatives, assessing their impact, and iterating on strategies as needed.Who You'll Work With You will collaborate with Partners and CSS Teams to drive software adoption. Additionally, you will work with Sales, Renewals, and the PAM team to assist in driving Annual Recurring Revenue (ARR).
Who You Are 5+ years experience in the technology industryAdvanced understanding of IT/ Infrastructure & SoftwareConfirmed ability to drive continuous software value through use casesProven experience in a related function with direct customer advocacy and engagement in post sales or professional services function.You are dynamic and strategic, with a strong focus on enabling partners to drive customer adoption of solutions and maximize their success. Your expertise in driving usage consumption, customer satisfaction (CSAT), renewals, and expansion is unparalleled. You are a coach and mentor, working closely with partners to build their Customer Success best practices. Your collaborative approach ensures that partners are well-equipped to drive the renewal and growth of Cisco's software business. You have full working rights in Australia.
Why Join Us? Join Cisco's Customer Experience (CX) team and be a part of an exciting transformation We're reshaping our CX Operating Model to deliver more personalized, proactive, and predictive interactions. As a key player in this journey, focus on value creation for customers across the whole portfolio of products, software, and services. You will help customers maximize the value of their Cisco technology investments. Your role will be crucial in fostering deep trust and building lasting relationships with our customers.
By joining us, you'll work in a dynamic and innovative environment that values simplicity and customer centricity and work to foster an integrated, outcome-driven approach to customer engagement. Ensure that every interaction is aligned with the customer's needs and accelerates their ability to realize outcomes effectively.
We celebrate diversity and believe that varied perspectives drive innovation and excellence. You'll collaborate with cross-functional teams focused on technology service delivery and software adoption leveraging data-driven insights to create a seamless customer experience.
Be part of a high-energy team that prioritizes innovation, empowerment, diversity, and growth. Together, we'll set new industry standards and redefine the future of customer experience. If you're passionate about making a difference and eager to be at the forefront of CX innovation, here is the place for you
#J-18808-Ljbffr
-
Senior Partner Success Manager
vor 2 Wochen
Melbourne, Österreich Miller Leith VollzeitSenior Partner Success Manager (BH-5974-1)Location: Hawthorn, AustraliaSector: SalesSalary: Competitive Salary + Commission + SharesThe CompanyThis industry leader provides innovative cloud-based solutions designed to simplify financial management for small businesses. Their tools empower business owners, accountants, and bookkeepers to streamline...
-
Senior Partner Success Manager
vor 3 Wochen
Melbourne, Österreich Miller Leith VollzeitThe Company Miller Leith is excited to exclusively partner with Xero, a global leader in cloud-based accounting software.Xero simplifies financial management for small businesses, enabling them to track finances, manage payroll, and gain valuable insights.By equipping business owners, accountants, and bookkeepers with innovative tools, Xero empowers...
-
Senior Partner Success Manager
vor 3 Wochen
Melbourne, Österreich Miller Leith VollzeitThe Company This industry leader provides innovative cloud-based solutions designed to simplify financial management for small businesses.Their tools empower business owners, accountants, and bookkeepers to streamline operations, manage payroll, and gain actionable insights to support growth.With a commitment to building a stronger, more resilient economy,...
-
Senior Partner Success Manager
vor 3 Wochen
Melbourne, Österreich Miller Leith VollzeitAccount & Relationship Management (Sales) Full time The CompanyThis industry leader provides innovative cloud-based solutions designed to simplify financial management for small businesses.Their tools empower business owners, accountants, and bookkeepers to streamline operations, manage payroll, and gain actionable insights to support growth.With a...
-
Cloud Partner Success Manager
vor 1 Woche
Melbourne, Österreich Acronis VollzeitAcronis is revolutionizing cyber protection — providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.We are looking for a Cloud Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.As the...
-
Cloud Partner Success Manager
vor 1 Woche
Melbourne, Österreich Acronis VollzeitAcronis is revolutionizing cyber protection — providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.We are looking for a Cloud Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications, and systems across any environment.As the...
-
Cloud Partner Success Manager
vor 3 Wochen
Melbourne, Österreich Acronis VollzeitAcronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.As the...
-
Partner Success Manager
vor 1 Monat
Melbourne, Österreich Cisco Systems, Inc. VollzeitPartner Success Manager - Melbourne/SydneyLocation: Melbourne, AustraliaAlternate Location: North SydneyArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428869What You'll DoAs a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your...
-
Partner Success Manager
vor 1 Monat
Melbourne, Österreich Cisco Systems, Inc. VollzeitPartner Success Manager - Melbourne/SydneyLocation: Melbourne, AustraliaAlternate Location: North SydneyArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428869What You'll Do As a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice.You will be the CX point-of-contact with your...
-
Acronis | Cloud Partner Success Manager
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAcronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.We are looking for a Cloud Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.As the Cloud...
-
Customer Success Partner
vor 1 Monat
Melbourne, Österreich A.P. Moller - Maersk VollzeitMaersk is a global leader in integrated logistics and have been industry pioneers for over a century.Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...
-
Partner Account Manager
Vor 4 Tagen
Melbourne, Österreich Qlik VollzeitWhat makes us Qlik? A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
-
Partner Account Manager
Vor 5 Tagen
Melbourne, Österreich Qlik VollzeitWhat makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
-
Customer Success Partner
vor 1 Monat
Melbourne, Österreich A.P. Moller - Maersk VollzeitMaersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous...
-
Partner Sales Manager
vor 4 Wochen
Melbourne, Österreich Software VollzeitSoftware AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change.Trusted by the world's best brands for more than 50 years, Software AG's AI-enabled process intelligence, application development, high-performance database, and...
-
Partner Account Manager
vor 1 Monat
Melbourne, Österreich Qlik VollzeitWhat makes us Qlik? A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
-
Partner Account Manager
vor 1 Monat
Melbourne, Österreich Qlik VollzeitWhat makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
-
Partner Account Manager
vor 4 Wochen
Melbourne, Österreich Qlik VollzeitWhat makes us Qlik?A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration...
-
Cisco Systems, Inc. | Partner Success Manager
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitPartner Success Manager - Melbourne/Sydney Location: Melbourne, Australia Alternate Location: North Sydney Area of Interest: Customer Experience Job Type: Professional Job Id: 1428869 What You'll Do As a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice.You will be the CX point-of-contact with...
-
Customer Success Manager
vor 3 Wochen
Melbourne, Österreich Upland Software VollzeitAt Upland Software, you'll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility.Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won't change.We're passionate.We're proactive.We take pride in our work, and we love a...
