Customer Success Partner
vor 2 Wochen
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century.
Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale.
Together, let's sail towards a brighter, more sustainable future with Maersk.
What we offer: This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment.
You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.
The Position The Customer Success Partner will be responsible for developing customer relationships that promote retention and loyalty.
They will support and work together with the Area Sales Team to ensure that assigned customers achieve their expected business outcomes with Maersk solutions.
This role will be open to be placed in either Melbourne or Auckland.
Responsibilities Ensure Sales Representatives are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk Ensure internal alignment on customer's goals and marketing strategies.
Partner with cross-functional Maersk teams to develop and execute omni channel digital marketing strategies that maximize value for customers Continually assess customer progress toward stated goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationship As a customer advocate, ensure customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed Manage the allocation process and coordinate with customers to ensure they deliver on the commitment.
Manage the tender handling process and coordinate with internal stakeholders to ensure a comprehensive and competitive offer is submitted to the customers Coordinate the quoting & contracting process with the relevant stakeholders Timely contract renewals & contract management What we are looking for: Account management execution Commercial knowledge Excellent communication skills Customer relations and stakeholder management skills High-level product understanding including how it solves different customer pains Preferred candidates will be required to undertake reference checks as well as pre-employment screening, including a National Police Check.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Where applicable, background checks including Employment History and Education History (including Qualifications) may be required.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process.
If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ******.
-
Customer Success Partner
vor 1 Woche
Melbourne, Österreich A.P. Moller - Maersk VollzeitMaersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous...
-
Customer Success Partner
vor 1 Woche
Melbourne, Österreich A.P. Moller - Maersk VollzeitMaersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous...
-
Customer Success Manager
vor 3 Wochen
Melbourne, Österreich Salesforce, Inc. VollzeitJob Requisition ID: JR271521To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.Leading with our core values, we help...
-
Partner Success Manager
vor 2 Wochen
Melbourne, Österreich Cisco Systems, Inc. VollzeitPartner Success Manager - Melbourne/SydneyLocation: Melbourne, AustraliaAlternate Location: North SydneyArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428869What You'll DoAs a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your...
-
Partner Success Manager
vor 2 Wochen
Melbourne, Österreich Cisco Systems, Inc. VollzeitPartner Success Manager - Melbourne/SydneyLocation: Melbourne, AustraliaAlternate Location: North SydneyArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428869What You'll DoAs a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your...
-
Partner Success Manager
vor 2 Wochen
Melbourne, Österreich Cisco Systems, Inc. VollzeitPartner Success Manager - Melbourne/SydneyLocation: Melbourne, AustraliaAlternate Location: North SydneyArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428869What You'll Do As a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice.You will be the CX point-of-contact with your...
-
Partner Success Manager
vor 2 Wochen
Melbourne, Österreich Cisco Systems, Inc. VollzeitPartner Success Manager - Melbourne/SydneyLocation: Melbourne, AustraliaAlternate Location: North SydneyArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1428869What You'll Do As a Partner Success Manager, you will work with Partners to enable them to build a successful customer success practice. You will be the CX point-of-contact with your...
-
Customer Success Officer
vor 1 Monat
Melbourne, Österreich Meriton Group VollzeitFull time Do you have an obsession with hotels?Are you a beauty aficionado?If you answered yes, then come play in the wonderful world of VANITY GROUP. With a focus on innovating the hotel landscape with best-in-class partnerships, VANITY GROUP is dedicated to elevating hotel amenities from essential toiletry items to an experience that rivals even the...
-
Customer Success Manager
vor 9 Stunden
Melbourne, Österreich Fireblocks VollzeitThis is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Fireblocks -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Fireblocks 🧐🧐The world of digital assets is accelerating in speed, magnitude, and complexity, opening the...
-
Customer Success Manager
vor 1 Monat
Melbourne, Österreich Nomadgao VollzeitOct 31, 2024 - Relocity is hiring a remote Customer Success Manager.Salary: $90k-$115k.Location: USA.What Relocity is Doing Relocity is reimagining the global mobility experience.We enable enterprises to attract, retain, and engage talent globally.Powered by our AI-driven workforce mobility platform, we bring together local experts and insightful content in...
-
Customer Success Manager
vor 1 Monat
Melbourne, Österreich Logixboard VollzeitThis is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Logixboard -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Logixboard 🧐🧐**About the role:** The Customer Success Manager plays a critical role within our Customer...
-
Customer Success Lead
vor 4 Wochen
Melbourne, Österreich Zitcha Group VollzeitAt Zitcha, we're at the forefront of transforming the retail media landscape, and we invite you to be part of our visionary team making Retail Media better for Retailers.As the world's first Adaptive, Unified Retail Media Platform, Zitcha empowers retailers to unlock their full potential by seamlessly integrating planning, delivery, and insights across all...
-
Customer Success Lead
vor 4 Wochen
Melbourne, Österreich Zitcha Group VollzeitAt Zitcha, we're at the forefront of transforming the retail media landscape, and we invite you to be part of our visionary team making Retail Media better for Retailers.As the world's first Adaptive, Unified Retail Media Platform, Zitcha empowers retailers to unlock their full potential by seamlessly integrating planning, delivery, and insights across all...
-
Customer Success Lead
vor 4 Wochen
Melbourne, Österreich Zitcha Group VollzeitAt Zitcha, we're at the forefront of transforming the retail media landscape, and we invite you to be part of our visionary team making Retail Media better for Retailers.As the world's first Adaptive, Unified Retail Media Platform, Zitcha empowers retailers to unlock their full potential by seamlessly integrating planning, delivery, and insights across all...
-
Customer Success Advocate
vor 2 Monaten
Melbourne, Österreich Square (Block) VollzeitThis is a Customer Success Advocate role with one of the leading companies in AU right now 🔥 -- Square (Block) -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Square (Block) 🧐🧐**Company Description** Since we opened our doors in 2009, the world of commerce...
-
Customer Success Representative
vor 2 Wochen
Melbourne, Österreich Ingram Micro Vollzeit14 days ago, from Ingram Micro Asia PacificIt's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About us: Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales...
-
Customer Success Coordinator
vor 2 Monaten
Melbourne, Österreich Mclean Care Vollzeit12-month Fixed Term ContractPart Time 30 hours per week, you choose your days 4 or 5? Are you passionate about making a meaningful difference in clinical excellence anywhere, anytime?Our bespoke virtual clinic is experiencing significant growth across Australia and is significantly impactful in regional and rural Australia where there is a known clinic...
-
Customer Success Manager
vor 2 Monaten
Melbourne, Österreich Darktrace Ltd VollzeitAbout Us: We are a leading cybersecurity company dedicated to protecting our customers' digital environments.Our Customer Success team plays a critical role in ensuring that our customers achieve their desired outcomes and maximise the value of our solutions.We are seeking a motivated and experienced Customer Success Manager to join our team and help drive...
-
Customer Success Manager
vor 3 Monaten
Melbourne, Österreich Darktrace VollzeitThis is a Customer Success Manager role with one of the leading companies in AU right now 🔥 -- Darktrace -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Darktrace 🧐🧐**About Us:** We are a leading cybersecurity company dedicated to protecting our customers'...
-
Customer Success Manager
vor 2 Monaten
Melbourne, Österreich Darktrace VollzeitAbout Us:We are a leading cybersecurity company dedicated to protecting our customers' digital environments. Our Customer Success team plays a critical role in ensuring that our customers achieve their desired outcomes and maximise the value of our solutions. We are seeking a motivated and experienced Customer Success Manager to join our team and help drive...
