Aktuelle Jobs im Zusammenhang mit Senior Workforce Analyst - Melbourne - Tideri Jobbörse
-
Senior Analyst
vor 2 Monaten
Melbourne, Österreich Hudson RPO VollzeitThis pay rate is inclusive of mandatory 25% casual loadingAre you a data-driven professional with a passion for workforce analytics and reporting? This exciting opportunity offers the chance to make a real impact by delivering high-quality insights and data solutions to support critical workforce planning decisions. We are seeking a Senior Analyst -...
-
Senior Analyst
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitThis pay rate is inclusive of mandatory 25% casual loading Are you a data-driven professional with a passion for workforce analytics and reporting?This exciting opportunity offers the chance to make a real impact by delivering high-quality insights and data solutions to support critical workforce planning decisions. We are seeking a Senior Analyst -...
-
Senior Workforce Systems Analyst
vor 1 Woche
Melbourne, Österreich Australian Unity VollzeitAdd expected salary to your profile for insightsEstablished in 1840, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.As a social enterprise, we're motivated by our purpose to positively impact the wellbeing of millions.We reinvest profits to deliver products and services sustainably...
-
Workforce Data Analyst
vor 3 Wochen
Melbourne, Österreich Bolton Clarke VollzeitFlexible, hybrid working arrangement Generous Salary Packaging with NFP benefit of $18550 12 - month Maximum Term Salaried opportunity.About Us Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing.With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have...
-
Analyst - Workforce Planning
vor 2 Monaten
Melbourne, Österreich Origin Energy VollzeitIt's an exciting time to join Origin. Creating a great place to work means together we're progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We're always looking for better ways to deliver for our customers – and for our people.About the role We are seeking an individual who is passionate about data,...
-
Analyst - Workforce Planning
vor 2 Monaten
Melbourne, Österreich Origin Energy VollzeitDelivering good energy starts from withinIt's an exciting time to join Origin. Creating a great place to work means together we're progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We're always looking for better ways to deliver for our customers - and for our people.About the roleWe are seeking an...
-
Analyst - Workforce Planning
vor 2 Monaten
Melbourne, Österreich Origin Energy VollzeitDelivering good energy starts from within It's an exciting time to join Origin.Creating a great place to work means together we're progressing our ambition to lead the energy transition through cleaner energy and customer solutions.We're always looking for better ways to deliver for our customers - and for our people.About the role We are seeking an...
-
Melbourne, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights Established in 1840, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.As a social enterprise, we're motivated by our purpose to positively impact the wellbeing of millions.We reinvest profits to deliver products and services sustainably...
-
Workforce Planning Analyst
Vor 6 Tagen
Melbourne, Österreich Buscojobs VollzeitWe are excited to be partnering with a leading banking corporation here in Brisbane to recruit for a Workforce Planning Analyst.This role plays a critical role in ensuring the efficient planning and operation of the Contact Centre.In this role you will: Deliver analysis, recommendations, and optimised resourcing plans.Foster the delivery of agreed service...
-
Senior Test Analyst
vor 1 Monat
Melbourne, Österreich EBOS Group Limited VollzeitAbout Us: EBOS Group is the largest and most diversified Australasian marketer, wholesaler, and distributor of healthcare, medical, and pharmaceutical products.With almost 5,000 employees across 109 locations in Australia, New Zealand, and Southeast Asia, we are also a leading marketer and distributor of recognized animal care brands.EBOS Group is publicly...
-
Senior Test Analyst
vor 3 Wochen
Melbourne, Österreich RMIT University VollzeitThis is a Senior Test Analyst role with one of the leading companies in AU right now 🔥 -- RMIT University -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at RMIT University 🧐🧐About the Role The Senior Quality Assurance Analyst will work closely with business...
-
Senior Commercial Analyst
Vor 7 Tagen
Melbourne, Österreich Agl Energy VollzeitSenior Commercial Analyst page is loadedSenior Commercial AnalystApply locations Melbourne Corporate time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 23, 2025 (11 days left to apply) job requisition id R-0019397Join the change.Together, we'll make history. As we keep the lights on for over four million customers and move...
-
Senior Commercial Analyst
Vor 6 Tagen
Melbourne, Österreich Agl Energy VollzeitSenior Commercial Analyst page is loadedSenior Commercial AnalystApply locations Melbourne Corporate time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 23, 2025 (11 days left to apply) job requisition id R-0019397Join the change.Together, we'll make history. As we keep the lights on for over four million customers and move...
-
Senior Data Analyst
vor 2 Monaten
Melbourne, Österreich Crown Resorts Limited VollzeitSenior Data Analyst - Payroll RemediationFull-timeBETTER BEGINS HERE Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team,...
-
Senior Data Analyst
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitSenior Data Analyst - Payroll Remediation Full-time BETTER BEGINS HERE Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team,...
-
Senior Commercial Analyst
vor 1 Woche
Melbourne, Österreich Agl Energy VollzeitSenior Commercial Analyst page is loadedSenior Commercial AnalystApply locations Melbourne Corporate time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 23, 2025 (11 days left to apply) job requisition id R-0019397Join the change.Together, we'll make history.As we keep the lights on for over four million customers and move...
-
Senior Business Analyst
vor 1 Monat
Melbourne, Österreich Peoplebank VollzeitAbout the Client:Our client, a leading organization in the general insurance industry, is seeking a Senior Business Analyst to support the migration of their Claims Centre platform to the cloud. This is a key role responsible for outlining and managing operational readiness activities essential for a successful transition.Role Overview:The Senior Business...
-
Senior Test Analyst
vor 2 Wochen
Melbourne, Österreich RMIT University Employees, Location, Alumni VollzeitOverview: Dynamic Senior Test Analyst, position available, 12-Months Fixed Term position. Salary Level HEW 8 + Superannuation. Based at the Melbourne CBD campus (Hybrid role) and Flexible Working Arrangements. About the Portfolio The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences. The...
-
Senior Business Analyst
vor 2 Wochen
Melbourne, Österreich Talent VollzeitOur client is a leading retailer looking for an experienced Senior Business Analyst with a background working in Store Platforms.This role will offer a 6 month initial contract with a likely extension and flexible working arrangements (3 days on site).Key experience needed: Extensive experience working with Retail Store Platforms/Systems Significant...
-
Senior Analyst
vor 4 Wochen
Melbourne, Österreich Victorian Department of Health VollzeitAbout the role: Are you: * An experienced analyst with expertise in health service funding models, capable of translating complex data into actionable strategies and improvement programs?* Skilled at analysing datasets to identify trends, patterns, and opportunities, including variations in NWAU and benchmarking across hospitals and national datasets?* A...
Senior Workforce Analyst
vor 2 Monaten
Analysis & Reporting (Banking & Financial Services)
Full time
Based at any of our head office locations, the Senior Workforce Analyst reports into the Senior Manager Workforce Management and will form a key influence in the Operational Enablement Function that focuses on supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise and improving the employee experience.
The Operational Enablement team also provides insights to enable leaders to manage their capacity in line with workload requirements, review standard work-practices and take a future view on the management of the workforce.
You will provide deeper insights to our workforce capacity to respond to our work volumes across multiple functions and media.
You will work broadly across the Eeco to ensure that the Bank has employees with the right skills working at the right time to meet our customers' expectations and needs.
You will work with staff across the Operational Enablement to ensure that workforce data will be provided to support both tactical and long-term decisions relating to the workforce of the Bank.
The role supports the Manager Workforce Planning to effectively implement workforce planning strategies and change, undertake scenario modelling, develop prediction techniques and ensure alignment with enterprise forecasting processes.
About you
To be successful in this role you will have:
Previous experience as a senior workforce analyst preferably in a contact centre environment (2-3 years).
Knowledge of the Bank systems, processes and procedures is desirable.
Able to work in a fast-paced environment and proven experience in managing competing priorities.
Ability to forecast (short & long-term) business demand & FTE requirements and strong understanding of different forecasting methodologies.
Ability to demonstrate a high level of resilience and social awareness when partnering across the business with stakeholders.
Strong understanding of contact centre metrics and how they impact/influence customer and commercial outcomes.
Previous experience using ActiveOps or WFM systems.
Advanced knowledge of Excel and previous experience with PowerBi highly desirable.
Previous experience in developing reporting standards for senior management.
Deep knowledge of data analytics and able to translate complex data into actionable insights.
Knowledge of scheduling and rostering principles in a sizeable workforce.
Understanding of Real-time processes and accountability.
Knowledge of KPI and benefits reports.
Identify process improvement opportunities for rostering, forecasting and root cause analysis on scheduling and forecast variances.
Contribute to efficiency gains in Workforce Planning through active participation and leadership of functional initiatives.
Develop seamless processes to make it easy and timely for Senior Leaders and other stakeholders to be informed of workforce trends and analytics.
We offer flexible work options that put our people first and a hybrid model of minimum x2 days in a local Head Office per week.
This role is a full time, permanent , based at any of our head office locations.
With over 7,000 employees, we are Australia's fifth largest retail bank with a vision of our purpose – 'to feed into the prosperity of our customers and communities, not off it'.
We are one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business.
We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
Our perks and benefits:
Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank.
We want you to be the best version of you, and to help you achieve that
We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling.
At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.
Please note: Shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now
#J-18808-Ljbffr
