Vmch | Roster Coordinator
vor 20 Stunden
Roster Coordinator - At Home Aged Care
Benefit from excellent salary packaging.
Bring your fast-paced rostering skills to our growing organisation
Fantastic FT opportunity at our new Mulgrave site.
About the role
As a Rostering Coordinator at VMCH, you will play a key part in managing and optimising our client service delivery.
Your key responsibilities include:
Creating and maintaining effective rosters Coordinating support worker schedules Handling unallocated shifts in a fast-paced environment Ensuring timely communication with support workers Handling administrative tasks such as data entry and maintaining enquiry registers Assisting support workers with client queries Managing customer service requests Adhering to risk management and quality standards Your role is crucial in facilitating smooth transitions, enhancing client care, and contributing to continuous improvement.
About you
What you will bring to the role:
Strong experience with rostering software applications Previous experience in the Aged and Community Care Proven ability to efficiently manage client schedules High-level interpersonal skills and effective communication with individuals from diverse backgrounds Commitment to exceptional customer service, along with excellent verbal and written communication skills Well-developed organisational skills, with a strong capacity to prioritise tasks and meet deadlines Attention to detail and accuracy, with the ability to work autonomously in a dynamic environment Current Police check required About us
Here at VMCH, our services are as diverse as the people we support.
As a for-purpose organisation, compassion, respect, and inclusion guide us in everything we do.
We've been around for over a century and are always moving forward, supporting people and families to live their best lives.
If you meet the above criteria and are passionate about making a positive difference in people's lives, we would love to hear from you.
To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, evidence of Flu and X3 Covid Vaccinations, a Victorian Employee Working with Children Check, and comply with Child Safety standards.
You may also be required to supply an International Police Check.
We do not accept unsolicited resumes, emails, or phone calls from recruitment agencies.
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