Service Advisor Motorcycle
vor 6 Stunden
Add expected salary to your profile for insights.We are looking for a skilled and experienced Service Advisor who displays quality customer service and understands Motorcycle Servicing.This is a Full-Time, Permanent position, reporting to our Group After Sales Manager and is an integral part of our highly skilled Service Team.Duties and responsibilities:You will be working constantly with our customers both face-to-face and via telephone.
Excellence in service is the key to our success, and our standards are high.You will need to be very knowledgeable regarding motorcycle servicing to ensure your scheduling and cost estimates are accurate.You will also need to be an exceptional internal communicator working closely with our Service and Parts team members, as well as our Sales team.You will need to ensure that all operational processes are followed, and reports/documents are accurately maintained.
You will also liaise with other departments to ensure smooth operations and customer satisfaction.You will need to implement changes when necessary and resolve conflicts carefully and effectively.You will need to have a minimum of 2 years' experience as a Service Advisor at a reputable dealership.
Experience with quality brands such as BMW/Ducati will be highly regarded.Please only apply if you have full Australian Work rights and a current Driver's License (car and motorcycle).Behaviors and Values:You will need to prove your expertise in customer service.
To succeed, you will need to be a person that works effectively with our team members, gaining their respect through professional expertise, communication, and integrity.You should have excellent communication and multitasking skills, as well as good problem-solving and decision-making abilities.What we offer:We offer a competitive salary and incentive program.
Our Employees are seen as our greatest asset, and the feedback we receive through our Engagement Surveys indicates we are seen as an "Employer of Choice." Worthington's is a family business; we are a genuinely caring organization that values its team members and offers discounts and benefits to our teams.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?Do you have a current Australian driver's licence?#J-18808-Ljbffr
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