Service Advisor
Vor 6 Tagen
My client is looking for an experienced Service Advisor to join their growing team.
In this role, you will be providing customers with an outstanding customer service experience, listening to their needs, and keeping them up to date on the repair of their vehicle.
Based in the coastal town of Byron Bay, this workshop has spent many years building a strong reputation within the community.
To be considered for this role, you must have held the same role recently, or be an experienced Mechanic, looking to move to an off the tools role.
You will be working in a well-equipped and organised workshop, closely alongside your Service Manager, Mechanics, Tyre technicians and Wheel aligners to deliver an industry leading level of customer service.
Your day-to-day tasks would include.
Attending to customers face-to-face and over the phone Creating quotes and invoices Communicating with your team.
Liaising with all staff on current and upcoming jobs in the workshop and communicating with your customers Building and maintaining positive relationships with customers.
Handling and processing payments.
Maintaining customer records About you 2 or more years' experience as a Service Advisor or be a skilled mechanic looking to get off the tools.
Excellent communication skills, both written and verbal Good time management and problem-solving skills.
Ability to work in a team environment, but also unsupervised.
Computer Literate Full Australian working rights In return, you will be joining a reputable company, that offers full training and support.
You will also be offered a strong, negotiable hourly rate, that will be dependent on experience.
For further information on this Service Advisor role, please contact Katie Cummins , quoting reference number AK7697 .
Resumes and enquiries can be forwarded to ******
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