Claims Recovery Officer

Vor 5 Tagen

Melbourne, Österreich Tideri Jobbörse Vollzeit

Claims Recovery Officer How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a great organisation that empowers wellbeing sound like to you?

At Zurich we're on a journey towards a brighter future... A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact.
So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet...read on

Let's create a brighter future together, let's make a difference
We have a new Claims Recovery Officer position available, reporting to the Team Leader, Motor Claims.

As a Claims Recovery Officer, you will play a vital role in recovering outstanding claims payments from third parties and their insurers.
You will work within a fast-paced environment to ensure efficient handling of recovery claims, safeguarding Zurich's interests while providing excellent customer service.
This role is critical in maintaining the financial integrity of our motor claims operations.

Responsibilities include:
Pursue resolution by investigating and evaluating legal liability and determining the case strategy as it relates to recovery opportunities.
Obtain and provide necessary information to the case by communicating with customers, witnesses, legal experts, and underwriters.
Bring files to successful resolution by participating/leading negotiations, arbitrations, and/or litigation.
Work collaboratively with claims adjusters, vendors, and customers.
Manage and direct vendor/supplier interaction on recovery matters, including fully outsourced files.
Effectively evaluate and resolve cases within authority in a timely manner.
Adhere to local regulatory and governance requirements throughout the life of the claim.
Manage portfolio within stated authority levels in respect to settlement, abandonment, cheque authorisation, and litigation.
Adhere to diary date, correspondence action, and referral timeframes.
Important to your success - let's grow together
High School Certificate or equivalent (preferred).
Experience in a Motor Recoveries role.
General knowledge of the relevant Legislation and Regulations governing the General Insurance industry, including but not limited to: Insurance Contracts Act 1984.
The Civil Liability Act 2003 (PIPA).
The Privacy Act (1998).
General Insurers Code of Practice.
ACCC Debt Collection Guidelines.
Sound general knowledge of Road Laws and Legislation governing the states of Australia.
Demonstrated capabilities in the technical management aspects of all relevant Motor Claims Recoveries.
Ability to apply an operational understanding of financial and market drivers within business.
Belong.
Zurich is here to support you
There are so many reasons why Zurich is a great place to be, but here are just a few:
5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer's leave.
Grow, and thrive in your career with award-winning training programs.
Work with global, diverse, and inclusive teams; explore your passions and fuel innovation.
Access programs to stay healthy along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH setup.
Volunteer; work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day.
Zurich is an equal opportunity employer.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure.

#J-18808-Ljbffr

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