Recovery Technician

vor 1 Monat


Melbourne, Österreich Aig Vollzeit

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Recovery Technician to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Recoveries TeamAIG Recoveries teams support the maximizing of recovery opportunities, reducing financial losses, and improving overall profitability. Being part of the team, we can enhance our claims management process and ensure efficient recovery of funds.How you will create an impactMaximize Recovery Opportunities: The primary objective of the Recovery Analyst position is to identify and pursue all possible avenues for recovering funds from third parties involved in claims. This includes subrogation, salvage, and other recoveries such as non-cashes. Proactively pursuing recovery opportunities aims to minimize financial losses associated with claims, impacting the bottom line and improving overall profitability.Improve Claims Management Process: The Recovery Analyst will work closely with claims adjusters and other stakeholders to streamline the claims management process, ensuring timely identification of recovery opportunities and efficient execution of recovery efforts.Increase Revenue: The Recovery Analyst will focus on maximizing recovery opportunities, resulting in increased revenue for AIG. This additional income will directly contribute to financial stability and growth, reducing the financial burden associated with claims, leading to lower claim payouts and improved loss ratios.What you'll need to succeedFunctional responsibilities:Effective resolution of complex level claims and recoveries handled by the team.Accurate and consistent reserving and financial control of claims.Mitigation of indemnity and expense spend in claims while ensuring claims are accurately assessed within policy limits under proactive management.Effective communication to all relevant stakeholders.Leadership Skills:Ability to prioritize and multi-task effectively in a fast-paced environment.Ability to communicate information clearly and concisely both verbally and in writing.Proficiency in Desk Management, phone etiquette, time management, and dealing with difficult customers.Experience in successfully leading a recovery or claims team.Ability to develop and implement procedures to maximize business results of a work unit.Strong analytical decision-making and problem-solving skills.Highly effective communicator (written, verbal, presentation).Demonstrated abilities in time management and establishing priorities.Strong stakeholder management experience, both internal and external.Coaching and staff management skills.Technical Skills and Expertise:Insurance Claims experience, preferably with Recovery claims.Experience with claims litigation, salvage, and subrogation is required.Advanced Microsoft Office – proficiency in Excel, Word, PowerPoint.Strong organizational skills and attention to detail.Excellent verbal and written communication skills in Spanish.Ability to analyze and pay vendor invoices.Apply now: Ready to make a bigger impact? We look forward to reviewing your application.Functional Area: CL - ClaimsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAIG SEGUROS MEXICO S.A. DE C.V.
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