Security Advisor Falcon Complete

Vor 3 Tagen


Melbourne, Österreich Crowdstrike Vollzeit

Security Advisor Falcon Complete (Remote)Security Advisor Falcon Complete | CrowdStrike | Australia #WeAreCrowdStrike and our mission is to stop breaches.
As a global leader in cybersecurity, our team changed the game.
Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks.
We're looking for people with limitless passion, a relentless focus on innovation, and a fanatical commitment to the customer to join us in shaping the future of cybersecurity.
Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level.
Interested in working for a company that sets the standard and leads with integrity?
Join us on a mission that matters – one team, one fight.
About The RoleThe Falcon Complete Security Advisor works within a team of advisors focused on the overall health and security posture of all Falcon Complete customers.
The ideal candidate will demonstrate a combination of technical, security, and customer management skills aimed at guiding customers towards a successful and secure experience with Falcon Complete.
Under the direction of leadership, this role will execute daily tasks to ensure Falcon Complete can achieve its mission to stop breaches.
What You'll DoAssess customer's Falcon environment and ensure alignment with Falcon Complete standards.Provide Falcon Complete customers with recommendations that align to improved security including trend analysis, configuration analysis, and improved product capabilities.Meet with the customer on established cadence to provide service overview, opportunities for improvement, and recommendations that align to improved security.Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture.Contact customers directly upon identification of misalignment with Falcon Complete standards.Document, update, and resolve all customer-related issues in accordance with established procedures and SLAs.Develop and provide customers with service reports and stats as requested.Partner with internal teams to ensure customer satisfaction.Liaise with the support team to help troubleshoot and coordinate efforts to resolve technical issues.What You'll Need3+ years in a Cybersecurity focused role.Customer empathy and ability to guide customers towards desired outcomes.Excellent customer-facing communication skills including verbal and written.Partner with CrowdStrike teams to troubleshoot and resolve customer issues.Adept in Windows, Linux, and MAC operating systems.Experience or demonstrated knowledge of threat detection and incident response.Bachelor's degree in Technology and/or Cybersecurity or relevant experience.Bonus PointsIncident Management and CSIRT operationChange ManagementMalicious Code: Detection and ResponseAudit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR).Intrusion Detection and ResponseExperience working with complex, sophisticated clientsStrong analytical capabilities and a desire to learn new thingsAble to work across multiple teams to resolve customer issues and requestsDemonstrated experience as a security advisor or consultantKnowledge of the following frameworks: ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCIBenefits Of Working At CrowdStrikeRemote-first cultureMarket leader in compensation and equity awards with option to participate in ESPP in eligible countriesCompetitive vacation and flexible working arrangementsPhysical and mental wellness programsPaid parental leave, including adoptionA variety of professional development and mentorship opportunitiesAccess to CrowdStrike University, LinkedIn Learning and JhannaOffices with stocked kitchens when you need to fuel innovation and collaborationBirthday time-off in your local countryWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed.
Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action.
By embracing the diversity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action.
If you need reasonable accommodation to access the information provided on this website, please contact , for further assistance.
When applying state you found this job on Pangian.com Remote Network. #J-18808-Ljbffr



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