It Support Specialist
vor 1 Woche
Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations. We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands.
We are a diverse and dynamic community of over 1,000 people working towards our purpose "To bring on the future of shopping". THE ICONIC is people and planet positive, and we strive towards creating a positive impact in the world by driving genuine and meaningful change for the better of all communities involved.
IT at THE ICONIC Our IT team keeps our metaphorical lights on when it comes to our tech. We design, implement, manage and support the enabling technology to keep our hubs and teams operational. We are always working towards enhancing our systems, infrastructure and processes, with our commitment to continuous improvement, to support better performance across the organisation.
A bit about the role You will be part of a dedicated group of IT Support Specialists, Business Partners & Systems Engineers who will be supporting all Iconites with any technology queries or issues.
What you'll be doing Feet on ground support across all 3 hubs, primarily based at our Head OfficeProvide exceptional IT support experiences to all internal business customersEnsure all support issues and requests are logged and tracked in the ticketing toolProactively responding to all customers in accordance with defined SLA'sTroubleshooting and diagnosing technical issues, remotely, via email and in personHardware support of laptop, desktop and printing devicesSoftware installation and support of commercial and bespoke systemsLiaising with suppliers to facilitate support of externally managed solutionsMaintain knowledge bases including documentation of solutions, workarounds and processesAV and video conference supportManagement and tracking of assets within the asset management systemEnsuring compliance with company policies, procedures and standardsWhat we are looking for Similar experience in a previous roleEnthusiastic and 'can-do' attitudePassion for IT and providing exceptional customer experiencesProfessional presentation and clear communication skillsExcellent written and verbal communication skillsA willingness to travel and support other hub locations when requiredA practical quick learner who is open to new challengesGrowth mind-set, we never stop learningTechnical Experience Experience working with a Service Desk Ticketing SystemExperience working with PC and Apple products including: Microsoft Windows O/S, Microsoft Office, Office 365, Google Workspaces, Mac OSX, Apple iOS and AndroidExperience of working with Microsoft Windows Server environments and Active DirectoryExperience of working with MDM technologies such as MobileIron and JamfA practical understanding of the ITIL frameworkBasic understanding of network conceptsWhy you'll love THE ICONIC From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here's what to expect when you join THE ICONIC:
Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for youThe learning collective.Get your knowledge fix with our learning days, hackathons, and access to LinkedIn LearningParents at THE ICONIC.Access to our parental leave program and an extra day off for your kids' first day of school every yearBirthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourselfCurate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample salesPeople & Planet Positive.From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.Wellbeing.Access to our discounted gym memberships and wellbeing programsPeople first.Access our Employee Assistance Program for you and your family.Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.Refer a friend. Enjoy a referral reward for successfully referring someone to THE ICONIC.Additional Information We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: ******
Apply for this job #J-18808-Ljbffr
-
It Support Specialist
vor 1 Monat
Sydney, Österreich Eurofins VollzeitCompany DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest...
-
It Support Specialist
vor 1 Monat
Sydney, Österreich International Game Technology VollzeitIGT (NYSE:IGT) is a global leader in gaming.We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
-
It Support Specialist
vor 1 Monat
Sydney, Österreich International Game Technology VollzeitIGT (NYSE:IGT) is a global leader in gaming.We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
-
It Support Specialist
vor 1 Woche
Sydney, Österreich THE ICONIC VollzeitSince launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations. We stand for...
-
It Support Specialist
Vor 6 Tagen
Sydney, Österreich Tbwa ChiatDay Inc VollzeitSince launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations.We stand for...
-
It Support Specialist
vor 1 Monat
Sydney, Österreich Igt Technologies VollzeitIGT (NYSE:IGT) is a global leader in gaming.We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
-
It Support Specialist
vor 1 Monat
Sydney, Österreich Igt Technologies VollzeitIGT (NYSE:IGT) is a global leader in gaming.We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
-
It Infrastructure Support Specialist
vor 3 Monaten
Sydney, Österreich Susquehanna Growth Equity VollzeitOverviewSusquehanna International Group (SIG) is looking for an IT Infrastructure Support Specialist.In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office.You will work with your colleagues both local and international to deliver projects and solutions within the...
-
It Support Specialist
vor 4 Wochen
Sydney, Österreich International Game Technology VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertIGT (NYSE:IGT) is a global leader in gaming.We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.Leveraging a wealth of compelling...
-
It Support Specialist
vor 4 Wochen
Sydney, Österreich Plenti VollzeitWho is Plenti? Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...
-
Senior It Support Specialist
Vor 6 Tagen
Sydney, Österreich Sourcefit VollzeitPosition Summary: The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support of 700+ employees across multiple geographic locations.This role is responsible for leading and overseeing all...
-
It Support Specialist
vor 4 Wochen
Sydney, Österreich Plenti VollzeitWho is Plenti?Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...
-
Senior It Support Specialist
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitPosition Summary: The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support of 700+ employees across multiple geographic locations.This role is responsible for leading and overseeing all...
-
It Operational Support
vor 3 Wochen
Sydney, Österreich Clicks It Recruitment VollzeitHelp Desk & IT Support (Information & Communication Technology)Sydney CBD (Hybrid 3 days on-site, 2 days remote) Are you passionate about delivering top-tier technology outcomes and providing exceptional support in a dynamic environment?If you have a strategic mindset, a strong technology background, and a drive for continuous improvement, we want to hear...
-
It Infrastructure Support Specialist | Sydney, Au
vor 2 Monaten
Sydney, Österreich Efinancialcareers Ltd. VollzeitIT Infrastructure Support Specialist Susquehanna International Group Sydney, Australia OverviewSusquehanna International Group (SIG) is looking for an IT Infrastructure Support Specialist. In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office. You will work with...
-
It Infrastructure Support Specialist | Sydney, Au
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitIT Infrastructure Support Specialist Susquehanna International Group Sydney, Australia OverviewSusquehanna International Group (SIG) is looking for an IT Infrastructure Support Specialist.In this role, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Sydney office.You will work with...
-
It Support L1/L2
vor 3 Monaten
Sydney, Österreich West Recruitment Pty Ltd VollzeitEmail: : 8036 7606West Sector: TechnologyJob SummaryJob DescriptionYour new company:West Technology is currently partnered with a leader in the industrial supply industry, conveniently located in the Parramatta area with on-site parking.Your next role:We currently need 2 x IT Support specialists to join our client on a full-time basis.Most of the...
-
It Support L1/L2
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitEmail: Call: 8036 7606 West Sector: Technology Job Summary Job Description Your new company:West Technology is currently partnered with a leader in the industrial supply industry, conveniently located in the Parramatta area with on-site parking.Your next role:We currently need 2 x IT Support specialists to join our client on a full-time basis.Most of the...
-
It Support Specialist New Sydney
vor 1 Woche
Sydney, Österreich THE ICONIC VollzeitSince launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations. We stand for...
-
It Support Specialist New Sydney
vor 2 Wochen
Sydney, Österreich THE ICONIC VollzeitSince launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations. We stand for...
