Aktuelle Jobs im Zusammenhang mit Senior It Support Specialist - Sydney - Sourcefit
-
Senior It Support Specialist
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitPosition Summary: The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support of 700+ employees across multiple geographic locations.This role is responsible for leading and overseeing all...
-
It Support Specialist
vor 1 Tag
Sydney, Österreich Elgin Energy VollzeitOur VisionOur MissionElgin ValuesCore behavioural responsibilities for all employeesAgility: We Lead with Agility Integrity: We Act with Integrity Excellence: We Empower Excellence Care: We Value CareIntegration of our four core values into our employment processes and frameworks allows Elgin to recognise and respect individual employees for their personal...
-
It Support Specialist
Vor 3 Tagen
Sydney, Österreich Elgin Energy VollzeitOur Vision Our Mission Elgin ValuesCore behavioural responsibilities for all employees Agility: We Lead with Agility Integrity: We Act with Integrity Excellence: We Empower Excellence Care: We Value CareIntegration of our four core values into our employment processes and frameworks allows Elgin to recognise and respect individual employees for their...
-
It Support Specialist
vor 1 Woche
Sydney, Österreich The Iconic VollzeitThis is a IT Support Specialist role with one of the leading companies in AU right now -- THE ICONIC -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at THE ICONIC You will be part of a dedicated group of IT Support Specialists, Business Partners & Systems Engineers who will be...
-
IT Support Specialist
vor 2 Wochen
Sydney, Österreich THE ICONIC VollzeitThis is a IT Support Specialist role with one of the leading companies in AU right now 🔥 -- THE ICONIC -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at THE ICONIC 🧐🧐You will be part of a dedicated group of IT Support Specialists, Business Partners & Systems...
-
It Support Specialist
vor 1 Tag
Sydney, Österreich Hatch VollzeitOur Purpose - Creating a better way for people to shop.Customer service and supportFull-timeOffice | Sydney, NSW, AUMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team.Typically within 2-5 years of experience.Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.As...
-
It Support Specialist
vor 2 Monaten
Sydney, Österreich International Game Technology VollzeitPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertIGT (NYSE:IGT) is a global leader in gaming.We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital.Leveraging a wealth of compelling...
-
Senior Director/Director
vor 1 Woche
Sydney, Österreich This Is An It Support Group VollzeitSenior Director/Director - Sydney - This is an IT support groupSenior Director/Director Opportunities within Transfer Pricing and International Tax teams About the Role Alvarez & Marsal is a leading global professional services firm, providing turnaround management, performance improvement, and corporate advisory services.With 7,000+ professionals across...
-
Marketing Analytics Engineer
vor 4 Wochen
Sydney, Österreich Senior VollzeitSenior Marketing Analytics Engineer1 week agoFull timeDescriptionAbout UsAcceleration is a specialist practice for data, analytics & technology consulting.We are a curious team of highly skilled data and technology practitioners, inspired by experimentation and new ideas.We deliver future-forward solutions that empower our clients to compete every day in a...
-
Senior Marketing Analytics Engineer
vor 1 Monat
Sydney, Österreich Senior VollzeitAbout UsAcceleration is a specialist practice for data, analytics & technology consulting. We are a curious team of highly skilled data and technology practitioners, inspired by experimentation and new ideas.We deliver future-forward solutions that empower our clients to compete every day in a dynamic environment. Our expertise includes media effectiveness,...
-
It Helpdesk Tier 3 Support Specialist
vor 1 Woche
Sydney, Österreich Sourcefit VollzeitWe are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team.The successful candidate will be responsible for monitoring the support queue, evaluating incidents, and ensuring their appropriate prioritization and assignment.The role involves managing the support inbox, collaboration workspaces, databases, applications,...
-
It Operational Support
vor 1 Monat
Sydney, Österreich Clicks It Recruitment VollzeitHelp Desk & IT Support (Information & Communication Technology)Sydney CBD (Hybrid 3 days on-site, 2 days remote) Are you passionate about delivering top-tier technology outcomes and providing exceptional support in a dynamic environment?If you have a strategic mindset, a strong technology background, and a drive for continuous improvement, we want to hear...
-
It Support Specialist(2)
vor 23 Stunden
Sydney, Österreich Ericsson Gmbh VollzeitJoin our Team About this opportunityThe Support Specialist role is responsible for providing technical assistance and support related to computer systems, hardware, or software.What you will doProvide technical assistance and support for incoming queries and issues related to computer systems, software, and hardwareRespond to queries over the phone, chat, or...
-
It Support Specialist
Vor 6 Tagen
Sydney, Österreich Companion Systems Pty Ltd VollzeitWe are a growing Australian software company who develops, markets and supports software for the Australian and New Zealand residential housing industry.We are based in a great Parramatta location, close to various forms of public transport, as well as the cafes on Eat Street.We have a collaborative, friendly and professional working environment where we...
-
Business Support Specialists
vor 3 Monaten
Sydney, Österreich Michael Page Australia VollzeitAbout Our ClientWhether you're experienced in providing top-tier administrative support, handling front desk duties with professionalism, or assisting senior executives, we have opportunities that cater to your strengths.Ideal candidates will bring strong organisational skills, excellent communication, and a proactive attitude to thrive in fast-paced,...
-
Business Support Specialists
vor 3 Monaten
Sydney, Österreich Michael Page Australia VollzeitAbout Our Client Whether you're experienced in providing top-tier administrative support, handling front desk duties with professionalism, or assisting senior executives, we have opportunities that cater to your strengths.Ideal candidates will bring strong organisational skills, excellent communication, and a proactive attitude to thrive in fast-paced,...
-
It Support Specialist
Vor 7 Tagen
Sydney, Österreich Companion Systems Pty Ltd VollzeitWe are a growing Australian software company who develops, markets and supports software for the Australian and New Zealand residential housing industry.We are based in a great Parramatta location, close to various forms of public transport, as well as the cafes on Eat Street.We have a collaborative, friendly and professional working environment where we...
-
Sydney, Österreich Tideri Jobbörse VollzeitWe are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team.The successful candidate will be responsible for monitoring the support queue, evaluating incidents, and ensuring their appropriate prioritization and assignment.The role involves managing the support inbox, collaboration workspaces, databases, applications,...
-
It Operational Support
Vor 5 Tagen
Sydney, Österreich Clicks IT Recruitment VollzeitIT Operational Support Full-time Permanent Sydney CBD (Hybrid 3 days on-site, 2 days remote) Are you passionate about delivering top-tier technology outcomes and providing exceptional support in a dynamic environment?If you have a strategic mindset, a strong technology background, and a drive for continuous improvement, we want to hear from you!Key...
-
Business Support Specialists
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitAbout Our Client Whether you're experienced in providing top-tier administrative support, handling front desk duties with professionalism, or assisting senior executives, we have opportunities that cater to your strengths.Ideal candidates will bring strong organisational skills, excellent communication, and a proactive attitude to thrive in fast-paced,...
Senior It Support Specialist
vor 3 Wochen
Position Summary: The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support of 700+ employees across multiple geographic locations.
This role is responsible for leading and overseeing all support service elements to include ticket management, PC imaging/deployments, PC hardware/software inventories, PC maintenance/support, mobile devices maintenance/support, and among others.
Responsibilities: Troubleshoot, diagnose, and resolve technical hardware and/or software issues.Serve as the escalation person for other support services team members.
Work closely with the team to resolve problems and provide mentoring.Develop and lead new user IT orientation, onboarding, and training program.Ensures SLAs are being met, triaging, and delegating tickets to technicians maintaining customer satisfaction.Strong sense of ownership and accountability to identify tasks and see them through to completion.Maintains knowledge base and works with management on creating/updating standard operating procedures.Provide guidance and explain policies and procedures to IT support staff and end-users.Schedule and proactively manage regular hardware and software upgrades for employees.Administration of the company's basic technology platforms (Microsoft Office 365, Teams, SharePoint, IP Phones, MDM, Remote tools, SCCM, etc.
), including configuration and account creation/deletion.Work closely with Supervisor of Support Services on special projects.Collaborate with the IT and business manager(s) to brainstorm ideas and strategies to enhance excellent customer experience in the organization.Design and update IT products or services offering.Install, test and configure personal computer devices, peripheral equipment and software.Laptops, desktops, iOS & Android devices, Office 365, email accounts, network printers, etc.Responsible for maintaining technical documentation on installation of software, configuration of hardware and problem troubleshooting.Maintain, and implement where necessary, a highly accurate, maintained asset inventory, end-to-end asset management process, and accessible information database with automated, on-demand management reporting.Identify and implement improvements to procedures and processes.Actively participate in change control meetings and system maintenance activities.Performs other duties as assigned.Oversee the activities of all support services members to ensure that they deliver excellent customer service and provide customer guidance.Mentor, train, and groom junior members in the support services teamQualifications: Bachelor's degree in computer science or other related field with 5+ years of experience in a Help Desk environment or relevant experience.ITIL Processes Knowledge.Hands on experience with incidents and requests ticketing system (Fresh Service or ServiceNow)Capable of leading innovation initiatives, process improvement and standardization within the IT organization.Deep working knowledge supporting and maintaining Microsoft Windows 10 and Windows compatible applications in an enterprise environmentKnowledge of core technologies including but not limited to Active Directory, WAN/LAN/Wi-Fi, Core Networking, Cloud Services, Video Conferencing fundamentals and printing.Hands on experience setting up and troubleshooting mobile devices.Experience with Endpoint Client Security software.Ability to pay attention to time management, as well as possessing analytical skills.Ability to showcase good leadership skills to carry team members along.Proficient in the English language (speaking, writing and comprehending).Ability to work weekends if needed.Supplemental Qualifications: ITIL 4 Certification.COMPTIA A+, or Network+, or Security+, or HDI Certification.Hands on experience with System Center Configuration Manager or Microsoft Endpoint Manager.Hands on experience with Mobile Device Management Platforms - Jamf, Intune, AirWatchHelp Desk oversight experience.Project management experience. #J-18808-Ljbffr
