Child And Family Services Ballarat Inc | Customer Service Manager
Vor 4 Tagen
Customer Service Manager - Coles Supermarkets - Greenslopes Location: Greenslopes
Reference #: 142981
Closing Date: 09-03-2025
Sector(s): Retail
Vacancy Type: Full-time
About the role Reporting to the Store Manager, you'll have full accountability for the day-to-day running of the customer service department and front of store operations.
With responsibility for our checkouts and customer service desk, you'll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
About you and your skills Previous experience working in a fast-paced customer-facing environment.
Proven leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements.
To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers.
To drive a one team culture which puts our team members' health, safety and wellbeing first.
To be customer obsessed and continually seek to better understand our diverse customers to ensure we're always providing an outstanding shopping experience.
What's in it for you?
More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
We also offer additional periods of double discount (10%) at various times throughout the year.
Reward through recognition: Give and receive recognition linked to our Coles values through our digital recognition platform mythanks.
Structured and long-term learning pathway: Comprehensive induction, management and people leadership training provided.
Novated car leases: Looking for a new car?
We provide access to novated leasing for eligible team members.
Investment in your future: Become a part-owner of the Coles Group through our annual team member share plan.
Paid parental leave: We offer permanent team members paid parental leave to support work-life balance.
About the recruitment process We're committed to creating a workplace that is safe and respectful for our team.
We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We're happy to adjust our recruitment process to support candidates with disabilities.
For further information, visit the Our Recruitment Process section of our careers site or email
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