Tdg Environmental | Account Manager
Vor 3 Tagen
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With over 34 years' experience in the sustainable waste management and recycling industry, TDG Environmental is a proudly Australian owned company, operating throughout Australia and New Zealand.
We specialise in providing innovative solutions to stormwater and critical infrastructure assets.
Our purpose is to deliver sustainable value for our employees and all stakeholders.
Our people are the foundation of our business and are vital to our success now and into the future.
TDG Environmental offers a safe, empowering and inclusive work environment that is as diverse as the communities in which we operate.
About The Role We are currently seeking an experienced Account Manager to manage a high demanding portfolio of client contracts and play a key role within a very dynamic team environment.
You will be the key interface with clients, responsible for the management, guidance, and operational direction of the contract/s, ensuring that best practice contract management is implemented, stakeholder engagement fully undertaken, and projects delivered within expected and agreed contractual terms.
You will need to be a proactive, well organised individual capable of managing competing demands to ensure positive job and project outcomes are achieved.
You will be responsible for the end-to-end management of client requirements from initiation to job/project close out and everything in-between.
You will need to exhibit excellent stakeholder management skills with a strong understanding that collaboration, open and honest communication and exceptional planning are key to delivering client satisfaction on time and within budget.
Working in a dynamic and fast-paced environment, your key responsibilities will include:
Managing multiple projects at various stages at any one time for a portfolio of clients Liaising directly with clients to define project requirements, prepare scope of work, cost estimates, resource requirements and risk identification Provide clear and focused leadership to Operations teams for execution of projects within agreed timeframes Tracking progress of projects against goals, objectives, approved budgets, and timelines Working with the Finance and Business Development teams in relation to financials and tendering Identifying continuous improvement strategies and technology Work in a dynamic team environment to ensure all stakeholders are across delivery requirements Liaise with Operations team to ensure execution is achievable and on time About You To be successful for this role, you will have:
Min 2+ years' experience in account management or similar, preferably in a similar industry Experience in client management or similar, including preparing budgets and quotes, strong track record of customer focus and delivery as well as multitasked approach handling many clients with differing demands Demonstrated planning and organisational skills including time management Experienced communicator with excellent verbal and written communication Proven high level customer service skills in regard to both internal and external stakeholders What We Offer This is an exciting opportunity to work for a leading sustainable waste management and recycling company with operations across Australia and New Zealand.
TDG Environmental values its employees and understands the importance of employee offerings.
Your contributions will be rewarded with a supportive work environment, as well as being part of a values driven company committed to your career succession.
How To Apply If you are a motivated individual who thrives in a fast-paced and dynamic environment, please apply with your resume today by clicking the 'Apply' button.
TDG prides itself on being a workplace that actively seeks to include, welcome and value the unique contributions of all people.
We encourage applications from diverse community groups and ages to apply.
Please note: Only shortlisted candidates will be contacted for an arrangement of an initial interview with TDG Environmental.
Prospective candidates must have the right to work and live in Australia to be considered for this position.
Your application will include the following questions:
How many years' experience do you have as an account manager?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
How many years' experience do you have in a client services / account management role?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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