Coal Services | Industrial Deafness Specialist, Workers Compensation
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WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE
Permanent, full-time opportunity in a specialised case management role Flexible location at any of our Coal Mines Insurance offices 5 weeks annual leave | 18 days personal leave | WFH flexibility available About the role:
A rare opportunity has come up for an Industrial Deafness Specialist in the Legal Services team.
The primary responsibility of this role is to manage Industrial Deafness claims (including claims for permanent impairment and hearing aids).
You will bring your case management experience and proactive attitude to achieve the best possible commercial outcomes for CMI.
Your main responsibilities will include:
Manage industrial deafness claims in compliance with relevant timeframes Develop strategies on and manage litigation proceedings in collaboration with the Legal Specialists Assess claims for hearing aids and permanent impairment Ensure CMI Claims System is kept up to date with accurate information Collaborate with Account Managers and Claims Lead to ensure appropriate communication with policy holders is undertaken About you:
Your education, experience and skills will include:
Minimum 3 years' experience in Workers Compensation industry Experience managing litigated claims is highly desirable Demonstrated strength in customer service Well-developed written communication skills (clear and concise document writing) Highly organised with clear sense of urgency in implementing claims strategies Ability to take on feedback and action accordingly What we offer:
Check out our Benefits page to learn more about our Employee Value Proposition
Friendly and supportive team culture Permanent, full-time role 7.25-hour days, Monday to Friday 5 weeks annual leave plus 20% leave loading 18 days personal leave & 3 days family and emergency leave Paid Parental Leave for permanent employees (super paid on paid parental leave) Additional company holidays at Easter and Christmas Access to onsite gym and onsite parking Reward and Recognition program to celebrate your success Retailer discounts through Smart Spending App Access to Employee Assistance Program and novated leasing About us:
Coal Services is a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry.
Our preventative and responsive services in the areas of workplace health and safety, workers compensation, emergency response and training help to deliver on our purpose, 'to protect'.
Our purpose, vision and values are aligned to focus on the safety and health of our industry and its workers.
Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens.
Visa holders with unlimited right to work in Australia will be considered for Fixed Term Contracts.
Successful applicants will be required to complete a satisfactory background check (including criminal history, references and Covid vaccination) prior to commencement of employment.
We take our responsibility to protect the industry that we work in very seriously.
Our people, Customers and Community safety and wellbeing are priorities for us.
To apply:
Please complete your details, click 'apply for this position' and attach a copy of your Cover Letter and Resume.
Applications close 17 January 2025.
Please note applications may be shortlisted and progressed prior to the closing date.
For greater insight into Coal Services, be sure to check out our website at Coal Services .
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