State Government Of Victoria, Australia | Claims Specialist, Liability
Vor 2 Tagen
Organisation: Victorian Managed Insurance Authority
Salary: Salary not specified
Occupation: Insurance and Superannuation
Reference: VG/1838513
Position: Claims Specialist (Liability), Full Time Ongoing Opportunity
Location: Hybrid working, Melbourne CBD, close to Flinders Street Station
Why you are here
As a Claims Specialist, you are responsible for managing a discrete portfolio of claims (which includes managing abuse claims) that delivers client-focused solutions which build a more resilient Victoria.
You work with a team of claims specialists who provide best practice strategic claims management tailored to the public sector.
What you do
Effectively manage your own portfolio of claims and interpret and apply policy coverage across various products.
Assess and quantify claims costs, negotiate settlement outcomes, and identify recovery prospects.
Build effective relationships with key legal advisors and/or insurance providers.
Work in partnership with appointed legal service providers to manage liabilities and resolve claims.
Raise reserves and settle claims within your delegated authority.
Participate in mediations and lead settlement discussions.
Contribute to the innovation and development of products and claims response.
How you work
Operate within performance and behavioral expectations.
Demonstrate positive and constructive behavior across teams.
Contribute to team success and support valuable solutions.
Participate in educational opportunities and promote an innovative culture.
Who you work with
Work with the Claims Liability Lead, Liability Claims Portfolio Manager, and claims peers to develop new and existing claims services.
Experience you draw from
Proven experience in liability claims management.
Solid track record of successful claims administration and high-quality client service.
Demonstrated analytical skills and insurance industry acumen.
Resilience and ability to manage claims under pressure.
Understanding of public sector management complexities.
Qualifications you hold
Tertiary qualification in Law, Insurance, Business, Commerce or Finance.
Professional membership with a relevant organization is a plus.
How to apply
Please submit your resume and cover letter to introduce yourself and demonstrate your suitability for the role.
If you have any questions, please email
We are committed to creating an inclusive workplace and encourage candidates from diverse backgrounds to apply.
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