Service Manager
Vor 3 Tagen
Add expected salary to your profile for insightsAre you ready to accelerate your career and drive an exceptional team to new heights?
Toowong Mazda, a proud part of the Autosports Group (ASG), is seeking a dynamic, customer-focused Service Manager to lead our high-performing service department.
This is your chance to take the wheel and steer a skilled team to success while delivering unmatched service to our valued customers.About Us:Toowong Mazda is part of Autosports Group, a leading retail automotive group representing the world's most prestigious and luxury brands.
With over 2,000 employees across 55 dealerships in Australia and New Zealand, we are passionate about delivering top-quality vehicles and creating incredible customer experiences.
Our Service Department is the heartbeat of our operations—keeping our customers' vehicles running smoothly and efficiently.
Now, we're looking for a Service Manager with the vision, energy, and drive to lead this crucial team into the fast lane.About the Role:As our Service Manager, you will oversee every aspect of our service department, ensuring seamless operations, top-notch customer satisfaction, and a thriving team of technicians and service advisors.
From managing daily operations to building strong relationships with customers and our OEM, this is your chance to make a real impact.Your Mission:Lead, inspire, and mentor a team of technicians and service advisors to deliver their best.Ensure every customer drives away delighted with exceptional, timely service.Manage and optimize department operations for peak efficiency and profitability.Develop innovative service policies and procedures to enhance performance.Oversee budgets, track metrics, and implement strategies for success.Foster collaboration between the Service, Sales, and Parts Departments.Stay ahead of the curve by keeping up with the latest in vehicle technologies and industry trends.What You'll Need:Proven leadership experience in a Service Manager role or similar within an automotive dealership or workshop.Deep knowledge of automotive repair and maintenance.Exceptional customer service, communication, and organizational skills.A knack for managing budgets and driving results.Strong coaching and team development abilities.Commercial acumen and the ability to prepare and present department strategies.Confidence in IT systems and a commitment to workplace safety standards.A current driver's license and a proactive, solutions-focused mindset.Why Join Us?This is your opportunity to lead a team in a thriving, customer-first environment where innovation, collaboration, and excellence are celebrated.
At ASG, we value diversity, inclusion, and the success of every team member.
At Toowong Mazda and ASG, we don't just offer a job—we offer a lifestyle.Enjoy a range of perks that make working here rewarding:Discounted Health InsuranceFree Barista Coffee, Tea, and Hot ChocolateTeam Activities, BBQs, and a Supportive Team CultureExclusive Discounts on Samsung ProductsInternal Referral Incentive SchemeAccess to Employee Assistance Programs (EAP)Opportunities to give back to the community through local and national initiatives.Ready to Rev Up Your Career?Apply today and take the first step toward a rewarding journey with Toowong Mazda and Autosports Group.
Let's drive success together#J-18808-Ljbffr
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