Service Delivery Manager
Vor 3 Tagen
Service Delivery Manager - New South WalesNewly created leadership role with a growing global organisation Utilise your trade or technical background and proven leadership capabilities Sydney location | Permanent position | rewarding package + benefits About Us Schneider's purpose is to create impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all.
At Schneider we call this Life Is On.
Our Mission is to be the trusted partner in Sustainability and Efficiency.
The Opportunity Our Services team are currently seeking an experienced Service Delivery Manager to be based in Sydney.
With a focus on Secure Power (think Uninterruptible Power Supply, Batteries, Cooling and Refrigeration), you will oversee a passionate team of specialist Service Representatives within our New South Wales region.
You will support a growing portfolio across a Customer base that is calling for our expertise.
With the opportunity to leverage your specialist technical background and proven leadership capabilities, you will be joining a truly global organisation and will make an Impact on operations within our growing Services business.
This exciting new career opportunity will see you: Utilising your skills and experience to lead a team of Field Service professionals across our growing New South Wales operationsManaging team performance, development and ensuring that resources are utilised in a way that enhances delivery as you utilise Schneider tools and adhere to set processesFrequently interacting with our Customers, focusing on account management and the development of new business opportunities within a market that is full of opportunityCollaborating with a variety of key stakeholders to drive Customer outcomes and ensure ongoing growth and success across a variety of emerging marketsPlaying a key technical role and acting as a role model when it comes to best practice across; systems, internal processes and the utilisation of tools that support a digitally focused organisationProviding regular reporting and insights in relation to; project status, business performance, financials and other key metricsContributing to workforce planning, the management of Subcontractor resources, involvement in special projects and leading other proactive business improvement initiativesTravel across the Sydney area, regional New Wales and interstate if requiredOur ideal candidate will possess: Relevant tertiary qualifications (Electrical or similar Technical Trade) coupled with proven experience in a similar leadership positionProven leadership capabilities and experienced in managing technical resources (Services, Maintenance etc.
)Proven project management skills and a successful operations background (technical projects and related Customers)Intermediate IT skills, with previous experience in analysing data to shape decisionsWell-developed problem-solving abilities with a proven ability to navigate complex challengesPositive leadership attributes that support our Values and a role model when it comes to HSEThose with additional qualifications (Project Management, Engineering etc.)
will be viewed favourablyAll applications will be reviewed in January 2025. Applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.
Benefits of Working for Schneider Electric The list is long but importantly we offer a competitive salary package, access to our employee share plan and salary continuance insurance.
Beyond this we have a truly flexible work environment with opportunities to work remotely, on-site at customer locations or in our SMART Macquarie Park office facility, including an on-site gym.
Flexibility at Work and Global Family LeaveOption to participate in our Share Program, with discounts and company contribution for employeesPotential opportunity to purchase further annual leaveDiscounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemesContinuous training on Schneider productsExposure to a market leader in sustainability and automationWorking in a well-balanced team and inclusive environmentApply Now
Referrals welcome.
Start 2025 in an exciting new senior role with a truly global organisation. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
Become an IMPACT Maker with Schneider Electric – apply today
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