Consumer Liaison Officer
vor 2 Wochen
Position number: Pool Ref 00014451Work Type: Permanent - Full Time, Permanent - Part TimeThis is a Recruitment Pool for Permanent Full Time or Permanent Part Time vacancies.We currently have 2 FTE (Full Time Equivalent) available.Job Share arrangements can be considered.About the Mental Health Advocacy Service (MHAS)The Mental Health Advocacy Service (MHAS) is established under Part 20 of the Mental Health Act 2014 (MHA).
It is an independent body providing support, advocacy and rights protection for identified persons including people receiving or referred for involuntary treatment and residents in psychiatric hostels.
The Chief Mental Health Advocate (the Chief) engages Senior Advocates who supervise Advocates, including Youth Advocates and other specialised Advocates.Earlier this year legislative changes to the Criminal Law (Mental Impairment) Act 2023 (CLMI Act) expanded MHAS' services to include advocacy for identified people with mental impairment in the criminal justice system (where a court has raised a question of the person's fitness to stand trial).
MHAS can now assist people with mental impairment due to mental illness, intellectual disability, acquired brain injury or dementia in prisons, detention centres, courts, tribunals and providers of mandatory services.About youWe are looking for enthusiastic and dynamic applicants for the role of Consumer Liaison Officer, who possess high level communication and interpersonal skills.About the roleThe MHAS is strongly committed to quality advocacy and rights protection which responds to the individual and collective needs of individuals.The Consumer Liaison Officer, working closely and in consultation with Senior Consumer Liaison Officers and Senior Advocates contribute to this outcome by:Providing the first point of contact for consumers and the public contacting MHAS by telephone, email and in person;Processing notifications of statutory orders and tribunal reviews, and requests for contact and coordinating their allocation to Advocates for action;Providing other support for Advocates and Senior Advocate.About your applicationYou will be assessed against the selection criteria of the position, as outlined in the JDF.
You will also need to show us how your skills and experience match your ability to work in a way that reflects our values - respecting individuals and culture, engaged and accountable, leading with courage, and keeping integrity at our core.A current (within 12 months) National Criminal History Check will be required prior to commencement of employment.For further information about this position contact Glenn Shoosmith on .Submitting Your ApplicationFor your written application please provide the following:A CV outlining your employment history and achievements relevant to this position;A maximum 2-page statement addressing the selection criteria of this role as outlined in the JDF.Late applications will not be accepted.MHAS is committed to building a diverse workforce and inclusive culture.
People with different experiences, skills and backgrounds including people with lived experience or disability, Aboriginal and Torres Strait Islander people, LGBTQIA+ and people from all cultural and linguistic backgrounds are encouraged to apply.Further OpportunitiesSuitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur.
Appointments may be made from this pool until 31/3/2026.#J-18808-Ljbffr
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