Customer Service Officer
vor 2 Wochen
$73K - $82K p.a.
+ Approx allowance (Up to $42K)
Shape your career, reshape WA's energy futureMore than 35 employee benefits including a recognition and rewards programJoin an organisation that encourages diversity and inclusivenessShape WA's energy future and enjoy a career you can be proud ofIt's an exciting time to work in the energy industry, with extensive opportunities for long-term personal and professional growth.As we deliver energy solutions across the largest geographical area of any Australian power provider, we listen to and work with our communities, our customers, and our team.
We're responding to the challenges presented by a changing climate and leading the transition to a low carbon, renewable energy future.We're privileged to work with, live alongside and respect the culture of First Nations peoples who first understood the energy of this land.Customer Service OfficerJoining our team means you'll be part of something that really matters.
As our Customer Service Officer, you will be based in Esperance, and responsible for delivering retail and customer services and providing administrative support to the Goldfields Esperance Region.This is a maternity leave cover from February 2025 - October 2025. The position offers a housing and location allowance.
Please note that the remuneration package will be calculated on a pro rata basis.Your role will include: Undertaking reception duties, including front counter, facilitate guest sign ins and answer incoming callsProviding telephone support for other regions where requiredManaging customer queries including billing and metering issues and interface with Computershare or refer on where neededCoordinating visitation schedules for the region and provide support for other regions as requiredLogging office maintenance issues through the correct self-service channelsYou will have: Demonstrated experience working in a customer service roleProficient in Microsoft Office suite of applications (Excel, Outlook email, etc.
)Strong verbal and written communication skillsStrong analytical skills and ability to interpret dataOur employees enjoy real rewards and recognition including: Working on impressive renewable energy projects across WAHelping to create a connected and thriving WAAn extensive rewards and recognition programAccess to our award-winning health and wellbeing programOur workplace culture is created through every interaction, every experience and everything we do.Across our organisation, we recognise and reward people and offer work that works with you.
We're committed to equality and celebrate the diversity of race, gender, sexual orientation, religion, ethnicity, and all characteristics that make our Horizon Power team so special.
We strongly encourage applications from Aboriginal and Torres Strait Islander people.If you want more amazing reasons of why Horizon Power should be your employer of choice, check our careers page to find out more.
Careers PageAre you ready for something that's bigger than a job?If you're excited about the opportunity to join our Horizon Power team and make a real difference in the energy future of WA, we want to hear from you.Click 'Apply' below to get started and attach a cover letter outlining your qualifying skills and experience.Applications close on 1 January 2025.Please note: In some cases, we need to close the advertising earlier than the closing date - so don't miss your chance
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