Level 2 Support Engineer
Vor 3 Tagen
Job Description
The Company A dynamic and collaborative work environment leading Managed Service Provider based in Perth, committed to delivering exceptional IT support services to clients is looking for a Level 2 Support Engineer to join their energetic team to provide critical IT solutions to clients.
The company is also offering opportunities for professional development and career growth.
The Role Provide advanced technical support to clientsTroubleshoot complex technical issues related to Microsoft 365, Azure AD, and virtual machinesEscalate complex issues to third-party vendors or higher-level support teamsDocument incident resolution processes and knowledge base articlesParticipate in on-call rotations for after-hours supportSkills Strong technical skills in Microsoft 365, Azure AD, and virtual machinesExcellent troubleshooting and problem-solving abilitiesStrong written and verbal communication skillsAbility to work independently and as part of a teamStrong attention to detail and organizational skillsResponsibilities Technical Support :Provide advanced technical support to clients via phone, email, and remote desktop.Troubleshoot and Resolve :Troubleshoot and resolve complex technical issues related to Microsoft 365, Azure AD, and virtual machines.Incident Management :Document incident resolution processes and knowledge base articles.Client Relationship Management :Build strong relationships with clients and maintain a high level of customer satisfaction.Effective Communication :Communicate effectively with clients, explaining technical issues in clear and concise terms.Continuous Improvement :Stay up-to-date with the latest technologies and industry trends.Process Improvement :Identify opportunities for process improvement and automation.Knowledge Development :Contribute to the development of knowledge base articles and training materials. #J-18808-Ljbffr
-
Desktop Support Technician
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitAdded Friday 9th of August 2024 04:51:50 PMLooking for a Skilled Desktop Support Engineer?Look No Further!We are introducing our exceptional Desktop Support Engineer Level 1/2 position!Are you seeking a dynamic role combining technical expertise and excellent problem-solving skills?Look no further, as we have the perfect opportunity for you!Key...
-
Desktop Support Technician
Vor 5 Tagen
Melbourne, Österreich Milestone It (Milestone Information Technology) VollzeitAdded Friday 9th of August 2024 02:32:19 PMLooking for a Skilled Desktop Support Engineer?Look No Further!We are introducing our exceptional Desktop Support Engineer Level 1/2 position!Are you seeking a dynamic role combining technical expertise and excellent problem-solving skills?Look no further, as we have the perfect opportunity for you!Key...
-
Melbourne, Österreich Berry Street VollzeitThis is not a current role, this is an expression of interest only.Looking at a Jan/Feb 2025 commencement, register your interest before Christmas!Multiple roles available as Field Engineers, Level 1 and 2 Support.Base Salary from $66k - $81K range dependent on experience plus super and salary packaging.About UsBerry Street is one of Australia's largest...
-
Level 2 Support Engineer
Vor 5 Tagen
Melbourne, Österreich Buscojobs VollzeitSo, what are you really looking for from your next job? And, yes, we're interested in your honest answer.Not what you expected to read in a job ad?But it's the most important question right?! If you're looking for a new role it's probably because the one you've got isn't ticking all your boxes.Obviously, we can't have a conversation in a job ad, so we'll...
-
Melbourne, Österreich Berry Street VollzeitThis is not a current role, this is an expression of interest only.Looking at a Jan/Feb 2025 commencement, register your interest before Christmas!Multiple roles available as Field Engineers, Level 1 and 2 Support.Base Salary from $66k - $81K range dependent on experience plus super and salary packaging.About Us Berry Street is one of Australia's largest...
-
Service Desk Engineer
vor 2 Wochen
Melbourne, Österreich Ets Infrastructure Management VollzeitAt ETS, we're not just hiring anyone—we're looking for the one who will help us continue providing exceptional service while growing alongside us.This isn't about filling a position; it's about finding the right person for our team. About the role: Are you a tech-savvy problem solver with excellent customer service skills?We're seeking an experienced Level...
-
Level 2 Technical Support Specialist
vor 3 Monaten
Melbourne, Österreich Bruntwork VollzeitBruntWork | Full time: 35 paid hours per week or more Work Timezone - Must be a City eg London Melbourne - AEST Work Schedule Fixed Schedule Job Type Full time: 35 paid hours per week or more Date Opened 10/11/2024 Remote Job Industry Other Job DescriptionThis is a remote position.Job Title: Level 2 Technical Support Specialist (Remote)Schedule: 8am to 5pm...
-
Level 2 Technical Support Specialist
vor 3 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitBruntWork | Full time: 35 paid hours per week or more Work Timezone - Must be a City eg London Melbourne - AEST Work Schedule Fixed Schedule Job Type Full time: 35 paid hours per week or more Date Opened 10/11/2024 Remote Job Industry Other Job Description This is a remote position.Job Title: Level 2 Technical Support Specialist (Remote)Schedule: 8am to 5pm...
-
It Support Engineer
vor 1 Monat
Melbourne, Österreich West Recruitment Pty Ltd VollzeitLocation: CBD, Inner West & Eastern SuburbsReference ID:Contact: Dean MumfordCall: West Sector: TechnologyJob SummaryBenefit from the Training & Development cultureStrong prospect for Promotion and Career advancementSydney CBD LocationJob DescriptionAbout your new EmployerWest Technology is partnering with a boutique managed IT Service Provider based in the...
-
Level 2 It Desktop Support Engineer
vor 2 Monaten
Melbourne, Österreich Milestone It (Milestone Information Technology) VollzeitMilestone IT is seeking talented Level 2 On-Site Engineers to join a dynamic team at one of our prestigious clients.What you'll be doing: Resolving complex IT issues escalated from the service deskTroubleshooting hardware and software problemsImplementing solutions to prevent recurring issuesCollaborating with other IT teams to ensure smooth...
-
Field Engineer 2
vor 2 Monaten
Melbourne, Österreich Unisys VollzeitWhat success looks like in this role: The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.Responsibilities and Accountabilities:Install, repair and maintain End User Productivity and Service Desk...
-
Level 2 System Engineer/ Technical Team Leader
Vor 3 Tagen
Melbourne, Österreich Priority Networking VollzeitLevel 2 System Engineer/ Technical Team LeaderPriority Networking are a rapidly growing, fast-paced National IT consultancy.Established in 2011 with a target market of small to medium sized businesses.We are looking for an individual with a passion for technology and a result driven mindset.An ideal opportunity for someone looking to make headway into...
-
Level 1 Support Engineer
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitJob Description Are you passionate about IT and eager to learn?An exciting opportunity awaits with a rapidly growing Managed Service Provider in Perth! We are currently recruiting for a Level 1 Support Engineer on behalf of our client, an MSP that has recently experienced exponential growth.They are looking for an enthusiastic individual with MSP experience...
-
Techpath Pty Ltd | Level 2 Support Engineer
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitSo, what are you really looking for from your next job? And, yes, we're interested in your honest answer.Not what you expected to read in a job ad?But it's the most important question right?! If you're looking for a new role it's probably because the one you've got isn't ticking all your boxes.Obviously, we can't have a conversation in a job ad, so we'll...
-
It Support Engineer
Vor 3 Tagen
Melbourne, Österreich Milestone It (Milestone Information Technology) VollzeitAdded Monday 26th of February 2024 10:40:21 AMMilestone IT is currently working with this brilliant nationwide business that has an exciting opportunity for an experienced IT Support Technician to join a great team.Working with a small team of IT specialists, you will be providing high-level support to users both on and off-site.Key Responsibilities include:...
-
Project Engineer
Vor 3 Tagen
Melbourne, Österreich Buscojobs Vollzeit120,000 to $130,000 + $15,000 Project Allowance Kickstart your 2025 with new opportunities at Liberty Industrial!We're seeking an experienced Project Engineer to join our team on a 2:2 FIFO roster from Perth.You'll play a vital role in ensuring the safety and compliance of our operations, supporting the project.Liberty Industrial is setting new standards in...
-
Senior Support Engineer
vor 1 Monat
Melbourne, Österreich Attribute Group VollzeitSenior Support Engineer | 12-Month Contract Opportunity | Melbourne CBD Location Are you seeking an exceptional career move that offers both challenge and reward? Join a new and emerging team and contribute your expertise to its foundation. Your impact will be key to shape the journey to success.About the Role: This Senior Support Engineer role offers the...
-
Desktop Support Engineer
vor 3 Monaten
Melbourne, Österreich Swift Computers Pty VollzeitWe are Hiring Level 1 Desktop Support Engineer Australia wide Minimum 6 months to 2 years of Experience.Required Duties & Skills: Troubleshooting and maintenance of IT equipment and Network infrastructure. Understanding of network infrastructure, DC, DNS, DHCP, IP Understanding of Firewall,VLANs,Emails - Office365 and on-premise Exchange server,Teamviewer...
-
Senior Support Engineer
vor 1 Monat
Melbourne, Österreich Attribute Group VollzeitSenior Support Engineer | 12-Month Contract Opportunity | Melbourne CBD Location Are you seeking an exceptional career move that offers both challenge and reward?Join a new and emerging team and contribute your expertise to its foundation.Your impact will be key to shape the journey to success.About the Role: This Senior Support Engineer role offers...
-
Client Support Officer
vor 3 Wochen
Melbourne, Österreich Compass Education VollzeitCome shape the future of education with us. We are Compass - smart school management in one connected platform.We believe that time spent in the classroom should be for learning and teaching.Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for...