Logicalis Australia | L2 Service Desk Engineer | Melbourne
vor 1 Woche
Our client, a private school in Victoria is seeking a skilled and experienced Onsite Support Engineer.
The successful candidate will provide comprehensive Level 2 technical support to end-users, including troubleshooting hardware and software issues, deploying devices, and managing user accounts.
A strong understanding of Windows OS, macOS, Google Workspace, and Active Directory is essential, along with excellent communication and problem-solving skills.
Experience with Windows 10/11, SCCM, and cloud-based systems is highly regarded.
This role requires a process-oriented individual with meticulous attention to detail and the ability to thrive in a fast-paced environment.
Location: Onsite 5 days a week at Essendon, Victoria
Duration: January 6, 2025 til end of Term 1
Responsibilities:
Coordinate and manage the receipt, storage, and distribution of smartphones and accessories at client's locations.
Maintain accurate records of smartphone assets, including serial numbers, IMEI numbers, and staff assignments using Excel and ServiceNow.
Collaborate with the project team to schedule and execute smartphone deployments at client's Head Office and depots.
Provide excellent customer service during smartphone deployment sessions, assisting staff with setup, enrollment in InTune, and troubleshooting.
Ensure compliance with corporate policies and security protocols during smartphone deployments.
Manage the return and secure disposal of old smartphones from corporate staff.
Weekly meetings with the client's project managers to report on deployment progress, discuss issues, and ensure project milestones are met.
Minimum Qualifications:
Bachelors Degree in Computer Science or related field of study.
Proven Level 2 support experience, with strong expertise in Windows OS, macOS, common office applications, Google Workspace, and Active Directory.
Windows 10 & 11, and SCCM experience highly regarded.
Familiarity with cloud-based systems and services (e.g.
Google Drive, Microsoft OneDrive).
Skilled in network troubleshooting and proficient in diagnosing and resolving issues with mobile devices, printers, and peripherals.
Strong communication skills to explain technical issues to non-technical users.
Experienced in using ticketing systems for issue tracking and documentation, with attention to detail and quality output.
Effective problem-solver, process-oriented, and capable of making timely decisions or escalating issues when necessary, even in high-pressure situations.
#J-18808-Ljbffr
-
L2 Service Desk Engineer
vor 1 Woche
Melbourne, Österreich Logicalis Australia VollzeitOur client, a private school in Victoria is seeking a skilled and experienced Onsite Support Engineer. The successful candidate will provide comprehensive Level 2 technical support to end-users, including troubleshooting hardware and software issues, deploying devices, and managing user accounts. A strong understanding of Windows OS, macOS, Google Workspace,...
-
Managing Consultant
vor 1 Monat
Melbourne, Österreich Logicalis VollzeitManaging Consultant (Expression of Interest - Melbourne)The Managing Consultant will play a critical role within Logicalis' Consulting & Advisory Practice, focusing on scoping, selling, and delivering consulting engagements.These engagements span strategies, roadmaps, and assessments across a variety of technologies, including whole of business IT Strategies...
-
Service Desk Engineer
vor 2 Monaten
Melbourne, Österreich Technetics VollzeitAbout the jobThe Service Desk Engineer will be working closely with the Service Desk Team and will be integral in driving success through quality of Teamwork, Customer service and Service delivery.The successful candidate will excel within our professional, motivated, friendly and fast-paced MSP consulting environment while enjoying our enviable people-first...
-
Service Desk Engineer
vor 2 Monaten
Melbourne, Österreich Technetics VollzeitAbout the job The Service Desk Engineer will be working closely with the Service Desk Team and will be integral in driving success through quality of Teamwork, Customer service and Service delivery.The successful candidate will excel within our professional, motivated, friendly and fast-paced MSP consulting environment while enjoying our enviable...
-
Managing Consultant
vor 1 Monat
Melbourne, Österreich Logicalis Us VollzeitThe Managing Consultant will play a critical role within Logicalis' Consulting & Advisory Practice, focusing on scoping, selling, and delivering consulting engagements.These engagements span strategies, roadmaps, and assessments across a variety of technologies, including whole of business IT Strategies as well as more specific engagements around...
-
Network And Security Engineer
vor 2 Monaten
Melbourne, Österreich Logicalis VollzeitNetwork and Security Engineer - Aruba (Casual Contract)Logicalis is seeking a skilled Network and Security Engineer with skills across the Aruba product portfolio.This role is ideal for professionals passionate about technology and looking for flexibility to manage their schedule around personal commitments.As a casual contractor, you'll have the unique...
-
Managing Consultant
vor 1 Monat
Melbourne, Österreich Logicalis Us VollzeitThe Managing Consultant will play a critical role within Logicalis' Consulting & Advisory Practice, focusing on scoping, selling, and delivering consulting engagements.These engagements span strategies, roadmaps, and assessments across a variety of technologies, including whole of business IT Strategies as well as more specific engagements around...
-
Managing Consultant
vor 1 Monat
Melbourne, Österreich Logicalis Us VollzeitThe Managing Consultant will play a critical role within Logicalis' Consulting & Advisory Practice, focusing on scoping, selling, and delivering consulting engagements.These engagements span strategies, roadmaps, and assessments across a variety of technologies, including whole of business IT Strategies as well as more specific engagements around...
-
Network And Security Engineer
vor 2 Monaten
Melbourne, Österreich Logicalis VollzeitNetwork and Security Engineer - Aruba (Casual Contract) Logicalis is seeking a skilled Network and Security Engineer with skills across the Aruba product portfolio.This role is ideal for professionals passionate about technology and looking for flexibility to manage their schedule around personal commitments.As a casual contractor, you'll have the unique...
-
Network And Security Engineer
vor 2 Monaten
Melbourne, Österreich Logicalis Us VollzeitRole Overview:Logicalis is seeking a skilled Network and Security Engineer with skills across the Aruba product portfolio.This role is ideal for professionals passionate about technology and looking for flexibility to manage their schedule around personal commitments.As a casual contractor, you'll have the unique opportunity to engage in diverse projects...
-
Network And Security Engineer
vor 2 Monaten
Melbourne, Österreich Logicalis Us VollzeitRole Overview: Logicalis is seeking a skilled Network and Security Engineer with skills across the Aruba product portfolio. This role is ideal for professionals passionate about technology and looking for flexibility to manage their schedule around personal commitments. As a casual contractor, you'll have the unique opportunity to engage in diverse projects...
-
melbourne, Österreich Tideri Jobbörse VollzeitRole Overview: Logicalis is seeking a skilled Network and Security Engineer with skills across the Aruba product portfolio.This role is ideal for professionals passionate about technology and looking for flexibility to manage their schedule around personal commitments.As a casual contractor, you'll have the unique opportunity to engage in diverse projects...
-
Account Executive
vor 1 Monat
Melbourne, Österreich Logicalis Australia VollzeitWe are seeking a dynamic and results-driven Account Executive to join our VIC Health Sector sales team. This role will primarily focus on nurturing existing relationships and winning new logos. The role will also have you working closely with our aligned vendors to create opportunities across a broad array of GTM solutions working within a varied group of...
-
L2 Customer Support Engineer Australia
vor 2 Monaten
Melbourne, Österreich Earnix VollzeitJoin our Earnix team in a leading fintech growth company serving the insurance and banking industries.Our Customer Support group is looking for a talented team player to join and help us with our market-leading products.DescriptionWe are looking for an L2 Support Engineer to join our Customer Support team.The position requires acting as the technical focal...
-
Level 2 Service Desk Engineer | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Hays VollzeitLevel 2 Service Desk Engineer job available at MSP | Permanent | Melbourne South-East | ASAP startYour new companyA growing Managed Service Provider in Melbourne's South-East requires a Level 2 Service Desk Engineer for a permanent opportunity commencing ASAP.The company promotes a collaborative and supportive work environment, offering exposure to leading...
-
Account Executive
vor 1 Monat
Melbourne, Österreich Logicalis Australia VollzeitWe are seeking a dynamic and results-driven Account Executive to join our VIC Health Sector sales team. This role will primarily focus on nurturing existing relationships and winning new logos. The role will also have you working closely with our aligned vendors to create opportunities across a broad array of GTM solutions working within a varied group of...
-
Level 2 Service Desk Engineer | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitLevel 2 Service Desk Engineer job available at MSP | Permanent | Melbourne South-East | ASAP start Your new companyA growing Managed Service Provider in Melbourne's South-East requires a Level 2 Service Desk Engineer for a permanent opportunity commencing ASAP.The company promotes a collaborative and supportive work environment, offering exposure to leading...
-
Service Desk Technical Team Lead
vor 2 Wochen
Melbourne, Österreich Source Central Partners VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeSource Central is a Managed Service Provider who has been operating in Melbourne for 15+ years, looking after many industry verticals with customers in the SMB Corporate, Enterprise, and Primary/Secondary Education spaces. Source Central also acquired telecommunications company Datamini...
-
Service Desk Technical Team Lead
vor 2 Wochen
Melbourne, Österreich Source Central Partners VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time Source Central is a Managed Service Provider who has been operating in Melbourne for 15+ years, looking after many industry verticals with customers in the SMB Corporate, Enterprise, and Primary/Secondary Education spaces.Source Central also acquired telecommunications company Datamini...
-
Service Desk – Melbourne, Australia
vor 1 Monat
Melbourne, Österreich Axiom Technologies VollzeitAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users...
