L2 Service Desk Engineer
vor 1 Monat
Our client, a private school in Victoria is seeking a skilled and experienced Onsite Support Engineer. The successful candidate will provide comprehensive Level 2 technical support to end-users, including troubleshooting hardware and software issues, deploying devices, and managing user accounts. A strong understanding of Windows OS, macOS, Google Workspace, and Active Directory is essential, along with excellent communication and problem-solving skills. Experience with Windows 10/11, SCCM, and cloud-based systems is highly regarded. This role requires a process-oriented individual with meticulous attention to detail and the ability to thrive in a fast-paced environment.Location: Onsite 5 days a week at Essendon, VictoriaDuration: January 6, 2025 til end of Term 1Responsibilities:Coordinate and manage the receipt, storage, and distribution of smartphones and accessories at client's locations.Maintain accurate records of smartphone assets, including serial numbers, IMEI numbers, and staff assignments using Excel and ServiceNow.Collaborate with the project team to schedule and execute smartphone deployments at client's Head Office and depots.Provide excellent customer service during smartphone deployment sessions, assisting staff with setup, enrollment in InTune, and troubleshooting.Ensure compliance with corporate policies and security protocols during smartphone deployments.Manage the return and secure disposal of old smartphones from corporate staff.Weekly meetings with the client's project managers to report on deployment progress, discuss issues, and ensure project milestones are met.Minimum Qualifications:Bachelors Degree in Computer Science or related field of study.Proven Level 2 support experience, with strong expertise in Windows OS, macOS, common office applications, Google Workspace, and Active Directory.Windows 10 & 11, and SCCM experience highly regarded.Familiarity with cloud-based systems and services (e.g. Google Drive, Microsoft OneDrive).Skilled in network troubleshooting and proficient in diagnosing and resolving issues with mobile devices, printers, and peripherals.Strong communication skills to explain technical issues to non-technical users.Experienced in using ticketing systems for issue tracking and documentation, with attention to detail and quality output.Effective problem-solver, process-oriented, and capable of making timely decisions or escalating issues when necessary, even in high-pressure situations.
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L2 Service Desk And Onsite Engineer
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitAbout Us blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 6th year running as Mid-Market Partner of the Year at the ARN Innovation Awards.We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership.When joining blueAPACHE, you are joining an organisation...
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Service Desk Engineer
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Melbourne, Österreich Technetics VollzeitAbout the jobThe Service Desk Engineer will be working closely with the Service Desk Team and will be integral in driving success through quality of Teamwork, Customer service and Service delivery.The successful candidate will excel within our professional, motivated, friendly and fast-paced MSP consulting environment while enjoying our enviable people-first...
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Service Desk Engineer
vor 3 Monaten
Melbourne, Österreich Technetics VollzeitAbout the job The Service Desk Engineer will be working closely with the Service Desk Team and will be integral in driving success through quality of Teamwork, Customer service and Service delivery.The successful candidate will excel within our professional, motivated, friendly and fast-paced MSP consulting environment while enjoying our enviable...
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L2 Technical Support
vor 1 Monat
Melbourne, Österreich Circuit Recruitment Group VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time L2 Technical Support - 6-Month ContractAre you a L2 Tech support professional with a passion for delivering exceptional service?This is a 6-month contract opportunity, offering $450 per day for someone with strong technical experience and a commitment to providing outstanding customer...
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Service Desk Engineer
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Melbourne, Österreich It Integrity Pty VollzeitSummary: We are seeking a highly skilled Service Desk Engineer (Level 2/3) to join our team.The successful candidate will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and ensuring the smooth operation of our IT systems.The Service Desk Engineer will work closely with other members of the IT...
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Service Desk Engineer
vor 2 Wochen
Melbourne, Österreich Ets Infrastructure Management VollzeitHelp Desk & IT Support (Information & Communication Technology)At ETS, we're not just hiring anyone—we're looking for the one who will help us continue providing exceptional service while growing alongside us.This isn't about filling a position; it's about finding the right person for our team. About the role: Are you a tech-savvy problem solver with...
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Service Desk Technical Team Lead
vor 1 Monat
Melbourne, Österreich Source Central Partners VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeSource Central is a Managed Service Provider who has been operating in Melbourne for 15+ years, looking after many industry verticals with customers in the SMB Corporate, Enterprise, and Primary/Secondary Education spaces. Source Central also acquired telecommunications company Datamini...
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Service Desk Technical Team Lead
vor 1 Monat
Melbourne, Österreich Source Central Partners VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time Source Central is a Managed Service Provider who has been operating in Melbourne for 15+ years, looking after many industry verticals with customers in the SMB Corporate, Enterprise, and Primary/Secondary Education spaces.Source Central also acquired telecommunications company Datamini...
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L2 Technical Support
vor 1 Monat
Melbourne, Österreich Circuit Recruitment Group VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeL2 Technical Support - 6-Month ContractAre you a L2 Tech support professional with a passion for delivering exceptional service? This is a 6-month contract opportunity, offering $450 per day for someone with strong technical experience and a commitment to providing outstanding customer...
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L2 Field Services Technician
vor 3 Wochen
Melbourne, Österreich Hemmersbach Gmbh & Co. Kg VollzeitL2 Field Services Technician - MelbourneLevel 2 desktop and network support for customers.An L2 Field Services Technician is required by a next-generation global technology company who are looking for the ideal candidate to join them as a full-time employee in their client's Melbourne office.In this role, the successful candidate will be providing 2nd line...
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L2 Field Services Technician
vor 1 Tag
Melbourne, Österreich Hemmersbach Gmbh & Co. Kg VollzeitL2 Field Services Technician - MelbourneLevel 2 desktop and network support for customers.An L2 Field Services Technician is required by a next-generation global technology company who are looking for the ideal candidate to join them as a full-time employee in their client's Melbourne office.In this role, the successful candidate will be providing 2nd line...
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Melbourne, Österreich Tideri Jobbörse VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time L2 Technical Support - 6-Month ContractAre you a L2 Tech support professional with a passion for delivering exceptional service?This is a 6-month contract opportunity, offering $450 per day for someone with strong technical experience and a commitment to providing outstanding customer...
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Service Desk Engineer
vor 1 Tag
Melbourne, Österreich Ets Infrastructure Management VollzeitAt ETS, we're not just hiring anyone—we're looking for the one who will help us continue providing exceptional service while growing alongside us.This isn't about filling a position; it's about finding the right person for our team. About the role: Are you a tech-savvy problem solver with excellent customer service skills?We're seeking an experienced Level...
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It Service Desk Engineer
vor 1 Monat
Melbourne, Österreich Heartland Bank Limited VollzeitWe're looking for a new IT Service Engineer to join our Technology team in Melbourne.Is this your next role?As an IT Service Engineer, your role is to ensure the stability, integrity, and efficient operation of the in-house ICT systems that support core organisational functions across the Heartland business. You will provide onsite support to our Melbourne...
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Melbourne, Österreich Tideri Jobbörse VollzeitOur client, a private school in Victoria is seeking a skilled and experienced Onsite Support Engineer.The successful candidate will provide comprehensive Level 2 technical support to end-users, including troubleshooting hardware and software issues, deploying devices, and managing user accounts.A strong understanding of Windows OS, macOS, Google Workspace,...
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Service Desk Analyst
vor 1 Monat
Melbourne, Österreich Singtel Group VollzeitAs a Service Desk Analyst (SDA) you're required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services.Responsibilities include:Providing high quality customer service and first level technical support to our customers within contracted service levels.Answering...
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Service Desk Team Leader
Vor 5 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout the role As Service Desk Team Leader, you will be leading the EOS Service Desk to provide level 1 and 2 support to EOS staff based in Australia, Singapore, and the Middle East.You will work in close collaboration with the EOS ICT Regional Manager to develop the EOS Service Desk as a professionally managed environment.In this role you will: Manage &...
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Service Desk Manager
vor 1 Monat
Melbourne, Österreich Dk Recruitment VollzeitDK Recruitment are seeking a Service Desk Manager to join our clients growing team based at MOD Corsham.This role will oversee and manage the service team, ensuring high-quality service delivery, efficient incident response, and robust platform operations aligned with MOD standards.This role includes managing ITSM processes through Jira for end-user support,...
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Service Desk Analyst
vor 1 Monat
Melbourne, Österreich Singtel Group VollzeitAs a Service Desk Analyst (SDA) you're required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services.Responsibilities include: Providing high quality customer service and first level technical support to our customers within contracted service...
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Service Desk Agent
vor 1 Tag
Melbourne, Österreich One Power VollzeitOther (Information & Communication Technology) Datacom works with organisations and communities across New Zealand and Australia to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why) At Datacom we're committed to developing, retaining, and promoting diverse talent.We want to help...
