Premium Client Manager
vor 1 Monat
Full timeAre you a results-driven professional with a deep understanding of financial markets and a talent for cultivating exceptional client relationships? Do you thrive on delivering premium service while identifying opportunities for growth? If so, we're looking for youAs our Premium Client Manager, you'll take centre stage in managing a portfolio of high-value clients, fostering satisfaction, retention and driving business growth. Reporting directly to the Head of Sales, you'll also work strategically with new leads, transforming them into thriving success stories. Based in our Melbourne CBD office, this onsite role offers an exciting opportunity to make a direct impact on our clients' trading journeys and our company's success.To succeed in this role, you'll embody GO Market's values: Clients come first, Integrity and Compliance, and Innovation in all areas.Why You'll Love This RoleEmpowering Culture: Work alongside top-tier industry professionals in a supportive team environment that celebrates diversity, innovation and the sharing of ideas to achieve outstanding results.Client Success and Engagement: You'll work closely with clients, providing them with valuable insights, managing their needs and ensuring they have the tools and support they need to succeed in their trading journey.Impactful Work: Directly influence client satisfaction, loyalty and the company's overall growth through your efforts.Continuous Learning: Stay ahead of market trends and continuously expand your knowledge in financial markets and trading strategies.What You'll Be DoingManaging and Growing the Professional Trader Portfolio: Build and nurture strong relationships with a portfolio of premium clients, ensuring their satisfaction and loyalty.Generate Referrals: Leverage your existing network and GO Markets professional client network for referrals.Manage and Execute Networking Events: Work closely with the Head of Sales to plan, curate and execute on client events throughout the year.Market Insights: Stay informed about economic and political developments that impact financial markets, sharing timely updates with clients.Industry Awareness: Stay updated on the latest trends, competitors and industry developments.Compliance Champions: Adhere to the company's compliance standards, ensuring a high level of professionalism.What You'll Bring to the TableIndustry Expertise: Proven and consistent success in achieving KPIs and driving growth within FX/CFD or broader financial markets with an in-depth knowledge of trading platforms, financial products and market dynamics.Regulatory Knowledge: Demonstrated experience working with ASIC, ensuring compliance and meeting governance standards in financial services.Qualifications: Essential RG146 accreditation in Securities, Derivatives and Foreign Exchange.Client Sales Management: Proven ability to deliver exceptional, value-focused service that creates ongoing business opportunities and drives sustained sales growth.Client Relationship Excellence: Demonstrated expertise in building trust and credibility with high-value clients, fostering long-term relationships that boost engagement and loyalty.Communication Expertise: Exceptional interpersonal and communication skills to articulate complex financial concepts clearly, persuasively and effectively.Proactive Mindset: Resourceful and forward-thinking, bringing a fresh perspective and taking initiative to identify opportunities and address challenges.Critical Thinking: Sound judgment and effective decision-making skills.Integrity: Upholds high ethical standards with honesty, transparency and accountability.Team Collaboration: Capable of working independently or as part of a team.Lifelong Learner: A commitment to ongoing learning and professional development.Why You'll Love Being Part of Our TeamJoin an Award-Winning Global Leader: Become a key player with an award-winning online trading brokerage.Rewarding Compensation: Benefit from a competitive base salary plus super and commission, reflecting your expertise and commitment while rewarding the value you bring to the team.Fresh Daily Coffee & Team Lunches: Enjoy daily fresh coffee and monthly themed team lunches with cuisines from around the worldPrime Location: Our CBD office on Collins Street is a hop, skip, and jump from Southern Cross station, with fantastic restaurants and cafes just around the cornerLuxurious Building & Wellness Facilities: Enjoy lux facilities, complimentary weekly fitness classes and exciting wellness activities to keep you feeling greatSupportive Team: Join a passionate, friendly, and expert team dedicated to collective excellence and shared success.Tech-Forward Culture: We live and breathe innovation, and we're always exploring new ways to improve our processes and products.Career Growth: We are dedicated to your professional development, providing hands-on opportunities to enhance your skills and accelerate your career growth.Ready to bring your A-game? Let's do this Apply now with your CV and a Cover Letter highlighting how your skills and experience hit the role requirements We're eager to welcome talented, self-motivated professionals who are passionate about learning and committed to continuous improvement.Thank you for your patience and understanding We're excited to review your application. Please note that only Australian citizens and permanent residents will be considered for this role.No agencies, no unsolicited CVs needed - we've got this Thanks, thoughOur StoryGO Markets is a regulated CFD Provider offering Forex, Shares, Indices, Commodities and more on the powerful MT4/5 Platforms. Founded in 2006, we have since grown to become a leading, trusted global broker, priding ourselves on a people-first operation, and with a focus on developing and nurturing our team members. We believe our underlying culture built around integrity, innovation, compliance, passion and teamwork, provides us with a competitive advantage to achieve our business vision and goals.
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