Senior Applications Specialist
vor 1 Woche
About the Opportunity This organisation is a rapidly growing player in their sector, and requires a Senior Applications Specialist to work across the business on providing L2/L3 support, delivering SME advisory on application operations, and supporting the delivery of new projects.
Key Accountabilities: As the Senior Applications Specialist, you will be accountable for the following: Managing and resolving all tickets, incidents, changes, and enhancements of the allocated business applications, providing subject matter expertise to the wider business and end-users.
Analysing and providing advice on application design and implementation for both assigned and new business apps.
Supporting the maintenance of POS systems, the integration of core systems with other business apps, and the communication of application matters with external stakeholders.
Taking accountability for the development of training documentation and provision of training sessions for end-users and support staff.
Key Requirements: To be successful in this role, you will need: Demonstrated experience in technical support and/or development positions, ideally with relevant tertiary qualifications.
Deep understanding of databases (e.g.
MS SQL) and an ITIL certification.
Experience with POS, procurement, and payment applications.
An outgoing, collaborative attitude with an innate ability to deliver best-in-class customer service for internal and external stakeholders.
If this sounds like an opportunity you would be interested in pursuing, please apply directly OR reach out to me at ****** PLEASE NOTE: This role is due for a 2025 start.
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