Client Services Manager
vor 3 Wochen
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Account & Relationship Management (Sales)
We are a well-established recruitment company operating across Australia providing specialist staffing solutions to many blue chip multi national companies and well known house hold brands.
Our focus on delivering outstanding client service, innovation, and results has made us a trusted partner for many leading companies.
We are committed to offering a dynamic and supportive environment where career growth is encouraged, and individual success is celebrated.
About the Role:
We are seeking a Client Service Manager/ Account Manager who can leverage their industry experience to manage key client relationships, deliver excellent service, and grow accounts.
Key Responsibilities:
Manage and develop relationships with clients.
Act as the primary point of contact, ensuring client satisfaction and addressing any queries.
Identify opportunities for account growth and improvements in staffing solutions.
Work closely with our internal recruitment team to meet client needs.
Attend site visits and maintain a strong connection with client operational staff and management.
Maintain the customer sales pipeline and follow up leads.
Support the team with ad-hoc projects and tasks as needed.
Work closely with the CEO on RFPs and other projects.
This is an excellent career progression opportunity for individuals looking to step into a national role and build a career pathway as the business continues to grow.
What You'll Need:
Previous experience in a similar role dealing with multiple levels of management.
Previous experience in sales, customer service, or account management is a plus.
Strong communication and relationship-building skills.
A customer-focused attitude with a commitment to providing high-quality service.
Excellent organisational and problem-solving skills, with the ability to multitask, prioritise tasks and meet deadlines.
Strong communication and interpersonal skills, with the ability to liaise effectively with clients and colleagues.
What's on Offer:
Attractive salary package.
Opportunity for career development and progression.
Company vehicle available for client site visits.
A supportive and collaborative team environment with ongoing training.
Working directly with the CEO and MD on numerous projects.
How to Apply:
If you are ready to move into a client-focused account management role with a growing company, we would love to hear from you.
Submit your updated resume, and please note that only shortlisted candidates will be contacted.
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