Client Performance Manager
vor 2 Wochen
Construct Services is an industry leader in insurance repairs specialising in the Commercial, Heritage, Strata and Major Loss Residential sectors across Australia. We pride ourselves on providing unrivalled customer satisfaction and quality workmanship on each and every repair we conduct.Due to an expansion in our Major and Complex Loss claims portfolio, we are looking for an experienced Client Performance Manager to join our growing team.This influential position requires initiative & the ability to collaborate at all levels, in order to enhance current and new client relationships to drive organic growth.Key Responsibilities:ClientsEnhance current client relationships to drive organic growthBuild relationships with current and future clients to diversify business revenueDeeply understand and deliver on our client's SLA's and expectationsPrioritise client escalations to deliver a best-in-class resolution serviceAttend client performance discussions and contribute positively to delivering outcomesDrive internal training and awareness to ensure superior use of compliance in client systemsReporting & AnalysisUndertake strategic planning with management on delivering outcomes both from a business perspective for KPI's and client SLA'sWork closely with the National Operations Manager and Leadership team to deliver reports, analysis findings, potential risk areas and forecast opportunitiesProvide support and assistance to the organisation in the ongoing reporting and development of client key performance indicators and operational reporting requirementsAssist with cost adherence and target attainment including preparation of reports and action plansOperationsManage the swift resolution of complaints and root cause analysisAssist in the coordination of operational activities within the organisation including project support, coordination, collation of information, reporting and visualisation of data analysis, system and performance enhancementContribute positively with project stakeholders and leaders as required to ensure the efficient delivery and maintenance of business performance solutionsProvide support to the National Operations Manager in achieving the organisational goals including reviewing performance against the strategic objectives and tracking of the organisation's work plan by State/Region/TeamDeliver honest and solutions based feedback at all levels of the organisationEstablish and maintain communication links/processes/systems with relevant leaders, staff, clients and stakeholders in a professional mannerContributing positively to the company brand and cultureAttend client functions when requested to networkContribute to and comply with all statutory legislation including the relevant Health and Safety policies and procedures applicable to Construct ServicesSkills & ExperienceDegree qualified or equivalent experience in business operations, marketing, client relationship managementKnowledge of and experience in the insurance industry is highly desirableRelationships with external clients and knowledge of their systems is highly desirableAbility to meet and exceed deadlinesAbility to troubleshoot and provide solutions to client escalationsStrong people management skillsHigh level of personal integrity and confidentialityAbility to have constructive conversations and enhance performanceWillingness to maintain open and constructive dialogue with all staff, customers, clients and external stakeholders as and when requiredWhat Construct Services can offer:A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their workA competitive remuneration package based on your experience levelAccess to our Employee Assistance ProgramA Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team's growth.A seamless induction, professional development and learning opportunitiesModern office facilities and resourcesStaff morale and engagement initiativesConstruct Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Please note: Only short-listed applicants will be contacted.If this sounds like the role for you, apply now
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Client Performance Manager
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitConstruct Services is an industry leader in insurance repairs specialising in the Commercial, Heritage, Strata and Major Loss Residential sectors across Australia.We pride ourselves on providing unrivalled customer satisfaction and quality workmanship on each and every repair we conduct.Due to an expansion in our Major and Complex Loss claims portfolio, we...
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Client Performance Manager
Vor 4 Tagen
Brisbane, Österreich Construct Services VollzeitAdd expected salary to your profile for insightsConstruct Servicesis an industry leader in insurance repairs specialising in the Commercial, Heritage, Strata and Major Loss Residential sectors across Australia.We pride ourselves on providingunrivalledcustomer satisfactionand quality workmanship on each and every repair we conduct.Due to an expansion in our...
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Client Performance Manager
Vor 5 Tagen
Brisbane, Österreich Construct Services VollzeitAdd expected salary to your profile for insightsConstruct Servicesis an industry leader in insurance repairs specialising in the Commercial, Heritage, Strata and Major Loss Residential sectors across Australia. We pride ourselves on providingunrivalledcustomer satisfactionand quality workmanship on each and every repair we conduct.Due to an expansion in our...
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Brisbane, Österreich Tideri Jobbörse VollzeitAdd expected salary to your profile for insights Construct Services is an industry leader in insurance repairs specialising in the Commercial, Heritage, Strata and Major Loss Residential sectors across Australia.We pride ourselves on providingunrivalled customer satisfaction and quality workmanship on each and every repair we conduct.Due to an expansion in...
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Performance Manager
vor 1 Monat
Brisbane, Österreich Advertising Industry Careers VollzeitPerformance Coordinator ABOUT GROUPM NEXUS GroupM Nexus is the world’s leading global media performance organisation that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit. The global organisation will be underpinned by a new cross-channel performance platform,...
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Performance Manager
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitPerformance Coordinator ABOUT GROUPM NEXUS Group M Nexus is the world's leading global media performance organisation that unites Group M Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit.The global organisation will be underpinned by a new cross-channel performance platform, AI...
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Manager (Consulting)
vor 2 Monaten
Brisbane, Österreich Partners In Performance VollzeitPartners in Performance is a global management consulting firm with a focus on human performance and working alongside client partners to make change happen. We've got offices in Australia, New Zealand, Africa, North and South America, the UK and Europe but prefer to spend as little time in them as possible. Instead, we work alongside our clients to unleash...
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Client Manager
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitBusiness Services & Corporate Advisory (Accounting) We are an established boutique advisory and accounting firm, servicing high-net worth family groups and businesses.We are looking for an experienced Accountant to service our clients' advisory and compliance needs.We have cultivated an excellent reputation by providing high-level strategies, excellent...
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Performance Executive
vor 1 Monat
Brisbane, Österreich S2M Digital Recruitment VollzeitOur client, a thriving indie agency, is on the lookout for a talented Performance Executive with expertise in paid media – whether that's social, search marketing, or both.This is a fantastic opportunity to join a dynamic, supportive culture that truly values its people.The ideal candidate will have the ability to execute campaigns across platforms and...
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Branch Manager – Queensland
vor 1 Monat
Brisbane, Österreich Stirlings Performance Steels VollzeitHi there, thanks for checking out our listing! Stirlings, established in 1973, is a privately owned stockholding & processing distributor of Stainless & Performance Steel products.We import materials, stock them, process them into different forms, and sell them to our customers around Australia and internationally.Our top-quality Performance metals have made...
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Branch Manager – Queensland
vor 3 Wochen
Brisbane, Österreich Stirlings Performance Steels VollzeitHi there, thanks for checking out our listing!Stirlings, established in 1973, is a privately owned stockholding & processing distributor of Stainless & Performance Steel products.We import materials, stock them, process them into different forms, and sell them to our customers around Australia and internationally.Our top-quality Performance metals have made...
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Branch Manager – Queensland
vor 2 Wochen
Brisbane, Österreich Stirlings Performance Steels VollzeitAdd expected salary to your profile for insights Hi there, thanks for checking out our listing!Stirlings, established in 1973, is a privately owned stockholding & processing distributor of Stainless & Performance Steel products. Simply, we import materials, stock them, process them into different forms, and sell them to our customers around Australia and...
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Junior Performance Analyst
vor 4 Wochen
Brisbane, Österreich Perigon Group VollzeitOur client is an innovative investment manager, offering global investment solutions.As a result of their impressive growth and diversification of products, they have the ability to offer an exciting opportunity within their performance team.The Role:Our client is seeking a Junior Performance Analyst to assist with performance analysis and reporting across a...
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Client Services Manager
vor 2 Wochen
Brisbane, Österreich Cmbm Facility Services Pty Ltd VollzeitFull timeCMBM (Clean, Maintain, Build, Manage) is a well-established Queensland owned and operated Facility Services and Cleaning business, enjoying continued growth throughout the State.About the role:We are looking for a conscientious, performance-driven Client Services Manager to oversee Cleaning operations at key client sites in south / southwest...
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Performance & Analysis Manager
vor 4 Wochen
Brisbane, Österreich Randstad VollzeitRandstad Data is currently on the hunt for a Performance & Analysis Manager to lead the budget process, evaluate and drive performance across the organisation. This role is pivotal in establishing performance reporting and business improvement insights to facilitate the execution of corporate strategies. Responsibilities:Strategically partner with Leaders,...
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Performance Director
vor 2 Wochen
Brisbane, Österreich Advertising Industry Careers VollzeitGroupM Nexus is the world's leading global media performance organisation that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit. The global organisation will be underpinned by a new cross-channel performance platform, AI and international delivery hubs to set new...
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Performance Director
vor 2 Wochen
Brisbane, Österreich Advertising Industry Careers VollzeitGroupM Nexus is the world’s leading global media performance organisation that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit. The global organisation will be underpinned by a new cross-channel performance platform, AI and international delivery hubs to set new...
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Manager, Client Acquisition
Vor 3 Tagen
Brisbane, Österreich Respond Global Pty Ltd VollzeitSkip to contentAccount & Relationship Management (Sales) Full time This remote position is available for an immediate start - we are keen to appoint before Christmas with a view to the successful candidate commencing in the position in early 2025. BACKGROUND Sotero, part of the Respond Global group, is an emerging force within the health services sector,...
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Performance Director
Vor 5 Tagen
Brisbane, Österreich Groupm VollzeitROLE OUTLINE The role of the Performance team within Wavemaker is to deliver the highest excellence in Implementation Planning and Buying, spanning Social, Search, Programmatic and E-Comm, powered by data, technology, and automation, ensuring client campaigns are executed and amplified in an effective, efficient, and future facing way.The role of Director...
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Manager (Consulting)
vor 1 Monat
Brisbane, Österreich Partners In Performance International Pty Ltd VollzeitPartners in Performance is a global management consulting firm with a focus on human performance and working alongside client partners to make change happen. We've got offices in Australia, New Zealand, Africa, North and South America, the UK and Europe but prefer to spend as little time in them as possible. Instead, we work alongside our clients to unleash...
