Collections Team Leader | Credit Management Specialis

vor 3 Wochen


Sydney, Österreich S2M Vollzeit

Collections Team Leader | Credit Management SpecialistAbout the Role:Are you a passionate leader with a proven track record in credit and collections management? We're seeking an exceptional Collections Team Leader to drive our credit control strategy and elevate our team's performance.Your Impact: As our Collections Team Leader, you'll be the driving force behind our credit management operations. You'll lead a dynamic team of collection officers, transforming individual potential into collective success. Your role is critical in maintaining our financial health, optimizing recoveries, and ensuring exceptional operational standards.Key Responsibilities:Team Leadership & Development: Nurture and guide our collection officers through targeted coaching, performance management, and professional development initiatives. Create an engaging work environment that inspires high performance and continuous learning.Operational Excellence: Manage daily collection activities, monitor team performance against key metrics, and implement strategic workflows to maximize account recoveries and minimize financial losses.Performance Management: Establish and track performance indicators, evaluate team and individual metrics, and develop strategies to consistently meet and exceed organizational standards.Cross-Functional Collaboration: Work closely with multiple departments to resolve complex challenges, ensure regulatory compliance, and drive operational alignment.Strategic Initiatives: Support senior leadership in implementing new projects, refining credit control frameworks, and developing innovative collection strategies.What We're Looking For:Strong leadership skills with a track record of team performance managementDeep understanding of credit control processes and regulatory requirementsExcellent problem-solving and analytical capabilitiesProven ability to drive continuous improvementOutstanding communication and interpersonal skillsInterested? If you're ready to lead a high-performing collections team and make a significant impact, we want to hear from you
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