Buscojobs | This Is An It Support Group | Vice President, General Manager
vor 11 Stunden
As the General Manager (GM) of our APAC region, you will be leading a business generating $4.5 million USD in revenue with 55 customers across key markets.
Our APAC team covers all go-to-market (GTM) functions, including marketing, business development, sales, presales, professional services, customer success, and alliances & channels.
The APAC business has strong growth potential, with the opportunity to triple revenue over the next three fiscal years.
Success in this role will be measured by specific KPIs in the next three years: achieving annual revenue growth of at least 30%, maintaining a customer retention rate above 95% (or aligned to company goals), growing partner-led revenue by 25% annually, and expanding team engagement (eNPS) and productivity (Magic Number).
Primary Responsibilities Strong Leadership & Accountability
Revenue Growth: develop and execute strategies to drive top-line growth through effective leadership of direct sales in collaboration with our partner function, marketing, product development, and other company teams and units.
Regional Strategy and Execution: formulate and implement effective regional strategies that align with the company's overall business objectives.
Customer Focus: champion customer-centric approach and value realization (ROI), ensuring exceptional customer satisfaction and drive long-term loyalty and retention through customer success, support, and professional services teams.
Operational Efficiency: optimize sales process and customer coverage, leverage technology and improve overall customer experience cycle to streamline regional operations, reduce costs, and improve sales productivity.
Sales Leadership: work collaboratively with the Trintech sales organization, partners, and other functions to help define strategic account strategies and prioritize sales initiatives.
Value Selling: work with the sales team to build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating and expanding sales opportunities.
Create & Reinforce Culture and Talent Development
Talent Champion: build high-performing teams and infrastructure to challenge and develop talent.
Profitable Growth: implement processes and tools to accelerate and scale revenue engine.
Performance Culture: track and analyze sales performance metrics, providing regular reports and insights to CCO.
Collaborate Effectively with Stakeholders
External Stakeholders: build and maintain relationships with key customers, partners, and distributors for mutually beneficial collaboration.
Required Knowledge / Skills / Abilities Strong track record of leading and growing a global SaaS Go-To-Market organization.
Deep understanding of market dynamics, competitor analysis, and customer segmentation.
Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
Strong preference with familiarity in Enterprise SaaS software; selling to the Office of the CFO a plus.
Executive/leadership experience working on digital transformation projects in finance and/or enterprise software deployments.
Formulate and execute comprehensive sales plans, including market analysis, competitive intelligence, and customer segmentation.
Identify and pursue new market opportunities to expand the company's customer base and revenue streams.
Results-oriented, strategic problem solver that enjoys helping customers "cross the chasm" from current state to future state.
Experience in creating executive-level presentations that bring together key findings and takeaways in a succinct, impactful manner.
High degree of comfort working with organizations that have globally distributed teams, with an associated willingness to adapt to cultural standards in targeted organizations.
Comprehensive knowledge of the competition, their possible competitive advantages, and why opportunities are won or lost.
The ability to manage multiple projects with tight deadlines simultaneously.
Proficiency with Salesforce.com and all MS Office applications.
The ability to influence others based on your credibility, confidence, and shared respect.
Quantitative analytical skills, including pipeline management and forecasting.
Significant experience with one or more vertical industry markets and experience in positioning products and services to match client needs.
Excellent verbal and written communication skills, presentation skills, and a commitment to collaborate with people.
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