Network Operations Center Engineer
Vor 4 Tagen
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.
As a full-time Network Operations Center Engineer (NOC), you will join the team that monitors and maintains our network's health around the clock. You will tackle real-time issues, prevent outages, and ensure our systems run smoothly—making a direct impact on the company's performance and customer satisfaction. Your quick thinking and problem-solving will be vital in keeping our systems stable and driving Via's growth forward.
We don't expect you to have all the required knowledge from day one. We'll be happy to guide you through a structured orientation and training process to help you build the skills and expertise you need.
What You'll Do Keep a close eye on Via's services and servers, handle incidents quickly and professionally, to ensure high-level services availability and performance.Monitor our global infrastructure, including cloud services, servers, applications, and real-time activities of operators, drivers, and riders across the world.Manage internal communications, in order to update Via's employees and management about any service degradation and changes of status, at any given time.Work with various R&D teams to resolve complex issues.Implement timely solutions to customer issues and escalate to other internal teams when needed.Who You Are Excellent communication skills in English (verbal and writing).A background in Computer Science / Engineering / Information Systems or similar areas.At least 2 years experience with troubleshooting and providing Tier 2 support / IT Services support in a SaaS environment at a global company.Able to work shifts, including one weekend a month.Highly service-oriented and empathetic - A MustAbility to work under pressure, in stressful situations, in a Production environment.Great sense of urgency, to be able to identify and triage incidents quickly.A team player, who is excited about collaborating with others but also independent and able to "fly solo."Scripting/Programming knowledge (preferable Python and Bash).What Catches Our Eye: While not required, it would be a definite plus if you're already familiar with the following tools:
Investigating querying logs and metrics in tools such as Coralogix, Logz.io, Application Insights or equivalent.Familiarity with Cloud concepts, especially with AWS Lambdas and CloudWatch.Experience working with any of these tools: Jenkins / GitLab / PagerDuty / JIRA / Sentry - Advantage.SQL knowledge.We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
#J-18808-Ljbffr
-
Data Center Operations Engineer, Dco
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitData Center Operations Engineer, DCO (Data Center Operations) At Amazon Korea, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Data Center Operations team...
-
Data Center Operations Engineer, Dco
vor 1 Monat
Melbourne, Österreich Amazon VollzeitData Center Operations Engineer, DCO (Data Center Operations)At Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Data Center Operations team...
-
Data Center Operations Engineer, Dco
vor 2 Monaten
Melbourne, Österreich Amazon VollzeitData Center Operations Engineer, DCO (Data Center Operations)At Amazon Korea, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Data Center Operations team...
-
Data Center Operations Engineer, Dco
vor 1 Monat
Melbourne, Österreich Amazon VollzeitData Center Operations Engineer, DCO (Data Center Operations)At Amazon Korea, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Data Center Operations team...
-
Data Center Operations Engineer, Dco
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitData Center Operations Engineer, DCO (Data Center Operations) Job ID: 2729345 | Amazon Corporate Services Korea LLC At Amazon Korea, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.If you'd like to help us build the place to find and buy anything online, this is your...
-
Data Center Operations Engineer, Dco
vor 1 Monat
Melbourne, Österreich Amazon VollzeitData Center Operations Engineer, DCO (Data Center Operations)Job ID: 2729345 | Amazon Corporate Services Korea LLCAt Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your...
-
Data Center Operations Engineer, Dco
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitData Center Operations Engineer, DCO (Data Center Operations)Job ID: 2718968 | Amazon Corporate Services Korea LLCAt Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your...
-
Data Center Operations Engineer, Dco
vor 3 Wochen
Melbourne, Österreich Amazon VollzeitData Center Operations Engineer, DCO (Data Center Operations)Job ID: 2718968 | Amazon Corporate Services Korea LLCAt Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your...
-
Amazon | Data Center Operations Engineer, Dco
vor 3 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitData Center Operations Engineer, DCO (Data Center Operations) Job ID: 2718968 | Amazon Corporate Services Korea LLC At Amazon Korea, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.If you'd like to help us build the place to find and buy anything online, this is your...
-
Network Operations Center Engineer
Vor 4 Tagen
Melbourne, Österreich Via Transportation, Inc. VollzeitVia is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint — we've got huge goals.As a full-time Network Operations Center Engineer (NOC), you will join the team that monitors and maintains our network's health around the clock. You will...
-
Melbourne, Österreich Amazon VollzeitTechnical Operations Engineer, Data Center Engineering OperationsJob ID: 2830094 | Amazon Corporate Services Pty LtdAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS Data Centers and all of the servers, storage,...
-
Data Center Customer Operations Engineer Iv
vor 4 Wochen
Melbourne, Österreich Equinix VollzeitWho are we?Equinix is the world's digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...
-
Data Center Customer Operations Engineer IV
vor 2 Monaten
Melbourne, Österreich Equinix VollzeitThis is a Data Center Customer Operations Engineer IV role with one of the leading companies in AU right now 🔥 -- Equinix -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Equinix 🧐🧐**Job Summary** The role will be based at Derrimut at out ME4 site, where you...
-
Melbourne, Österreich Amazon VollzeitData Center Operations Technician, Data Center OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our...
-
Melbourne, Österreich Amazon VollzeitData Center Operations Technician, Data Center Operations AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our...
-
Melbourne, Österreich Amazon VollzeitJob ID: 2845057 | Amazon Corporate Services Pty LtdAmazon Web Services (AWS) is looking for a Network Deployment Engineer as part of our Infrastructure Operations team.As our region continues to expand and grow, Infrastructure Operations is looking for builders to take on the challenge of scaling network systems allowing us to stay ahead of customer...
-
Melbourne, Österreich Amazon VollzeitData Center Operations Technician, Data Center OperationsJob ID: 2831126 | Amazon Data Services Malaysia Sdn. Bhd.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...
-
Network Engineer
vor 5 Stunden
Melbourne, Österreich Pyramid Global Technologies VollzeitJob Description: Network Engineer: Must Have: Intermediate to advanced configuring and troubleshooting knowledge of switches and routers in a network production environment (switches, Cisco Nexus, Cisco 3650, Cisco Meraki).Basic to intermediate skill in troubleshooting voice systems – Mitel 3300 CX Controller, Mi voice Business Virtual for Enterprise,...
-
Melbourne, Österreich Amazon VollzeitAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....
-
Melbourne, Österreich Mygwork VollzeitThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly. DESCRIPTION: AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud...
