Customer Service Administrator
Vor 7 Tagen
Scolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include:Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve issues.Track and report to relevant departments on any marketing board orders.Monitoring marketing back orders.Booking in of deliveries for key customers.Liaising with the warehouse regarding mispicks and short deliveries.
Collating all mispick information, arranging collection of faulty goods to support the Customer service, returns co-ordinator.Organising collections with carriers for returns/quality department.To arrange & complete relevant courier customs information for Irish deliveries/returns.Monitoring and reporting on arranged collections.Manage the distribution of all email enquiries into sales inbox.Overseeing carrier daily delivery reports.
Corresponding with carriers, Customer Service and warehouse to get a resolution on all failed deliveries.
Actioning all claims, cross referencing carrier invoice with our claims to ensure complete with the admin team.Processing customs declarations cover.Processing sample requests, marketing orders, and internal orders across group companies.Processing Quality replacement orders through SAGE/Inhouse systems.Dealing with the carriers, chasing deliveries, obtaining POD's, raising claims that may arise as a result of a failed delivery.Analyse reports – help collate statistical information for board meetings.Ordering and maintaining stationery supplies.Scanning and validating documents on to our archive system.Supporting house accounts.Upload and amend details on HS Codes to Government TSS portal to ensure smooth deliveries into Northern Ireland.Switchboard overflow and full reception cover (greeting and booking in visitors, processing post).Any other ad-hoc office administration duties as and when required to support customer service and wider Scolmore team.Skills and ExperienceThe ideal candidate should be personable and professional.
They will be efficient, accurate and show initiative.
They should be flexible and adaptable, understanding what to prioritise in this varied role.They will be required to work equally well in a team as well as being able manage their own workload and effectively manage their own time.Basic knowledge of Word, Outlook, Excel and Sage would be beneficial but full training will be given.Previous experience of customer service/administration would be preferred.BenefitsOption to purchase up to 5 extra days annual leaveHealth Cashback PlanPension SchemeLife AssuranceFree ParkingSite Location: Scolmore House, Tamworth, B79 7UL#J-18808-Ljbffr
-
Customer Service Administrator
Vor 7 Tagen
West Tamworth, Österreich Unicrimp Limited VollzeitScolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include:Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve...
-
Customer Service Administrator
Vor 4 Tagen
West Tamworth, Österreich Unicrimp Limited VollzeitScolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include:Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve...
-
Customer Service Administrator
Vor 2 Tagen
West Tamworth, Österreich Scolmore VollzeitScolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include:Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve...
-
Customer Service Administrator
Vor 7 Tagen
West Tamworth, Österreich Unicrimp Limited VollzeitScolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include: Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve...
-
Customer Service Administrator
Vor 7 Tagen
West Tamworth, Österreich Scolmore VollzeitScolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include:Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve...
-
Scolmore | Customer Service Administrator
Vor 7 Tagen
West Tamworth, Österreich Tideri Jobbörse VollzeitScolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include: Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve...
-
West Tamworth, Österreich Tideri Jobbörse VollzeitScolmore have an exciting opportunity for a Customer Service Administrator to join us, undertaking general administration duties in support of the Customer Service Team and the company.General Duties will include: Full admin support, liaising with many departments across the business.Running and analysing reports to spot trends and proactively resolve...
-
Customer Service Advisor
Vor 7 Tagen
West Tamworth, Österreich Ovia Lighting Limited VollzeitUnicrimp are looking to appoint a Customer Service Advisor providing an excellent service and supporting the day to day running of the busy Customer Service department.Main Duties:Overseeing assigned accounts/customers offering full support to customers and External Sales ManagersInput a wrap up code info for each inbound and outbound callAnswering...
-
Customer Service Advisor
Vor 7 Tagen
West Tamworth, Österreich Unicrimp Limited VollzeitUnicrimp are looking to appoint a Customer Service Advisor providing an excellent service and supporting the day to day running of the busy Customer Service department.Main Duties:Overseeing assigned accounts/customers offering full support to customers and External Sales ManagersInput a wrap up code info for each inbound and outbound callAnswering...
-
Bespoke Stock Administrator
Vor 7 Tagen
West Tamworth, Österreich Unicrimp Limited VollzeitScolmore are seeking a Bespoke Stock Administrator to join our busy customer service department, providing full administration support in the Bespoke Department.Main DutiesDealing with the customer back orders for rework products on a daily basis.Raise work orders across multiple warehouses using the Sage system.Printing work instructions (bespoke design...
-
Bespoke Stock Administrator
Vor 2 Tagen
West Tamworth, Österreich Unicrimp Limited VollzeitScolmore are seeking a Bespoke Stock Administrator to join our busy customer service department, providing full administration support in the Bespoke Department.Main DutiesDealing with the customer back orders for rework products on a daily basis.Raise work orders across multiple warehouses using the Sage system.Printing work instructions (bespoke design...
-
Bespoke Stock Administrator
Vor 4 Tagen
West Tamworth, Österreich Scolmore VollzeitScolmore are seeking a Bespoke Stock Administrator to join our busy customer service department, providing full administration support in the Bespoke Department.Main DutiesDealing with the customer back orders for rework products on a daily basis.Raising work orders across multiple warehouses using the Sage system.Printing work instructions (bespoke design...
-
Bespoke Stock Administrator
Vor 3 Tagen
West Tamworth, Österreich Tideri Jobbörse VollzeitScolmore are seeking a Bespoke Stock Administrator to join our busy customer service department, providing full administration support in the Bespoke Department.Main Duties Dealing with the customer back orders for rework products on a daily basis.Raise work orders across multiple warehouses using the Sage system.Printing work instructions (bespoke design...
-
Customer Service Officer
Vor 7 Tagen
West Tamworth, Österreich Wideland Group VollzeitAvis is a global leader in the car rental industry, focusing on providing exceptional customer service to each customer.We have a fantastic opportunity for a Customer Service Officer to assist in growing our company.This position will be on a full-time roster (weekend work included) and will be based in our Tamworth branch.To be successful in this role, you...
-
Customer Service Operative
vor 14 Stunden
West Tamworth, Österreich Epwin Group VollzeitReporting to: Sales Director - New BuildWorking Hours: 37.5hrs, Mon to FriRole The role of the CSO is to be responsible for ensuring the workflow relating to all new build processing, administration and communications are completed to a high standard and within agreed timescales.Responsibilities Adherence to all organisational policies.Ensuring all tasks are...
-
Wideland Group | Customer Service Officer
Vor 7 Tagen
West Tamworth, Österreich Tideri Jobbörse VollzeitAvis is a global leader in the car rental industry, focusing on providing exceptional customer service to each customer.We have a fantastic opportunity for a Customer Service Officer to assist in growing our company.This position will be on a full-time roster (weekend work included) and will be based in our Tamworth branch.To be successful in this role, you...
-
Senior Contracts Administrator, Tamworth
Vor 7 Tagen
West Tamworth, Österreich Richard Crookes Constructions VollzeitSenior Contracts Administrator, TamworthAt RCC, every voice matters, and every contribution is valued.Join a team where your ideas are respected and your development is prioritised.About UsAs an Australian, family-owned construction company, Richard Crookes Constructions is committed to making a difference in the communities in which we live and work.Our...
-
Senior Contracts Administrator, Tamworth
Vor 2 Tagen
West Tamworth, Österreich Richard Crookes Constructions Pty VollzeitSenior Contracts Administrator, TamworthAt RCC, every voice matters, and every contribution is valued.Join a team where your ideas are respected and your development is prioritised.26th December, 2024As an Australian, family-owned, construction company, Richard Crookes Constructions is committed to making a difference to the communities in which we live and...
-
CUSTOMER SERVICE ASSISTANTS
vor 19 Stunden
Tamworth, Österreich TenTops VollzeitTamworth NSW 2340 POSITION OVERVIEW At the core of store activity, our Customer Service Assistant will have a passion for delivering amazing customer service whilst also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organised fashion, keeping the floor...
-
West Tamworth, Österreich Tideri Jobbörse VollzeitSenior Contracts Administrator, Tamworth At RCC, every voice matters, and every contribution is valued.Join a team where your ideas are respected and your development is prioritised.About Us As an Australian, family-owned construction company, Richard Crookes Constructions is committed to making a difference in the communities in which we live and work.Our...
